Job details

Benefits Integration Advocate

Gusto is a modern, online people platform that helps small businesses with payroll, health insurance, HR, and more. They are looking for an Advocate to join their Benefit Transfer team to enhance customer experience.

Skills

Excellent written and oral communication skills.
Strong project management skills.
Attention to detail.
Ability to work collaboratively.
Self-motivated.

Responsibilities

Provide exceptional customer service via email and phone.
Optimize the integration process using internal systems.
Manage time across multiple customers effectively.
Collaborate with teams to address issues.
Educate on internal processes and best practices.

Benefits

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By Gusto, Inc.

Gusto was founded in 2011. This company provides payroll processing and employee benefits services. Their headquarters are located in San Francisco, California.

15 jobs

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE