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Job details

Customer Success Executive

GWI is seeking a Customer Success Executive to enhance client relationships and drive engagement with their SaaS platform in Singapore, looking for individuals who thrive in dynamic environments.

Skills

  • Customer success experience in SaaS
  • Strong relationship-building skills
  • Organizational skills
  • Flexibility in task management

Responsibilities

  • Manage client relationships and drive product adoption
  • Conduct onboarding for new clients
  • Perform SWOT analyses to understand client needs
  • Collaborate with internal teams to relay client feedback
  • Manage client interactions through Intercom

Education

  • Bachelor's degree preferred

Benefits

  • 25 days annual leave
  • Employee share scheme
  • Medical and dental plan
  • Flexitime and work-from-anywhere options
  • Enhanced parental leave
To read the complete job description, please click on the ā€˜Applyā€™ button
GWI Glassdoor Company Review
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CEO of GWI
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Tom Smith
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by GWI on Glassdoor
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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays
Sabbatical
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$50,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 31, 2024

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