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Senior Software Engineer (Integrations and Support)

HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge AI to protect your digital assets. The HackerOne Platform combines the expertise of our elite community and the most up-to-date vulnerability database to pinpoint critical security flaws across your attack surface. Our integrated solutions, including bug bounty, pentesting, code security audits, spot checks, and AI red teaming, ensure continuous vulnerability discovery and management throughout the software development lifecycle. Trusted by industry leaders such as Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S. Department of Defense, HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.

Position Summary

Are you passionate about crafting robust, enterprise-level solutions? Do you feel confident in a business support role, working hand-in-hand with customer success managers and working on the most pressing issues? Our Integrations and Support team is expanding, and we are seeking a skilled senior engineer who thrives on the complexities of seamless integrations, scalable automations, and intuitive features customers will love. We're aiming to create the best possible environment for our enterprise customers, and we are looking for passionate engineers who have customers' success at heart.

Your work will go beyond code. You'll master the entire stack, building solutions for our platform. We value proactive individuals who take full ownership of projects, translating business needs into exceptional results. If you want to see the real-world impact of your contributions and help shape the future of HackerOne, this is the role for you.


What You Will Do

  • During your first 90 days, you will meet your fellow Software Engineers, learn our codebases and enterprise products and start hands-on coding. You will pair with more experienced team members to work together on some of the tasks and start to deliver independently.

  • Your experience from here is yours to own. From leading important new projects to working hand in hand with our principal engineers and designers! 

  • Long term, you will: 

    • Work as a project lead together with stakeholders, designers and product leaders

    • Build, ship and maintain highly-available, performant and durable features focused on (but not limited to) enterprise customers of our platform

    • Work with your team to deliver key results for impactful objectives

    • Be a part of cross-squad initiatives

    • Mentor and be mentored by other engineers 

Minimum Qualifications  

  • 8+ years of experience as a full-stack engineer

  • Experience with working in a Product or SaaS company

  • Demonstrated ability to mentor and elevate the skills of engineers, fostering growth and development within a team.

  • Documented experience leading technical projects through all phases of the Software Development Lifecycle

  • Must be based remotely in Canada, Eastern or Atlantic timezones only. HackerOne is a digital first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

  • Experience in a business support role for enterprise customers, or working on Business Process Automation

  • Experience with Ruby on Rails, ReactJS, and TypeScript

Compensation Band:
Canada

CA$128K – CA$138K • Offers Equity

#LI-Remote

#LI-HM1

We are a Circle Back Initiative Employer and commit to responding to every applicant.

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne Glassdoor Company Review
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HackerOne DE&I Review
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CEO of HackerOne
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Marten Mickos
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Average salary estimate

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What You Should Know About Senior Software Engineer (Integrations and Support), HackerOne

HackerOne is on the lookout for a Senior Software Engineer for Integrations and Support! If you're passionate about creating robust, enterprise-level solutions and relish the challenge of working directly with customer success managers, this is the perfect opportunity for you. At HackerOne, we take pride in harnessing the creativity of a vast community of security researchers, and we’re seeking a skilled engineer who brings a customer-centric mindset to the table. In this role, you will dive into the intricacies of seamless integrations, scaling automations, and designing intuitive features that our enterprise clients will love. Your impact will extend far beyond just coding; you will take ownership of projects, harness your experience, and lead cross-functional teams to deliver remarkable results. Whether you’re building resilient features aimed at enhancing user experience or mentoring fellow engineers, your contributions will play a crucial role in shaping HackerOne’s future. If you’re excited about being part of an innovative team that values initiative and excellence, we’d love to see you thrive in this dynamic position. Get ready to embark on a rewarding journey where you can showcase your capabilities and help protect digital assets across the globe with HackerOne!

Frequently Asked Questions (FAQs) for Senior Software Engineer (Integrations and Support) Role at HackerOne
What are the main responsibilities of a Senior Software Engineer (Integrations and Support) at HackerOne?

As a Senior Software Engineer (Integrations and Support) at HackerOne, your main responsibilities include leading technical projects, collaborating with cross-functional teams, managing enterprise-level solutions, and mentoring other engineers. You will be focused on delivering scalable automation, seamless integrations, and intuitive features that enhance the customer experience. Additionally, you will be accountable for maintaining highly available and performant features for our platform.

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What qualifications do I need to become a Senior Software Engineer (Integrations and Support) at HackerOne?

To qualify for the Senior Software Engineer (Integrations and Support) role at HackerOne, you need at least 8 years of experience as a full-stack engineer and a solid background in SaaS or Product companies. Furthermore, you should demonstrate the ability to mentor colleagues, lead technical projects throughout the software development lifecycle, and possess experience in business support roles focused on enterprise customers.

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What programming languages and technologies does the Senior Software Engineer (Integrations and Support) at HackerOne work with?

In this role, a Senior Software Engineer (Integrations and Support) at HackerOne will primarily work with technologies such as Ruby on Rails, ReactJS, and TypeScript. Familiarity with enterprise-level solutions and business process automation is also highly preferred, ensuring you can deliver scalable and efficient products that meet customer needs.

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How does the Senior Software Engineer (Integrations and Support) contribute to HackerOne's mission?

The Senior Software Engineer (Integrations and Support) plays a pivotal role in HackerOne's mission by crafting solutions that help identify and manage vulnerabilities more effectively. By focusing on customer needs and delivering innovative integrations, you will actively contribute to improving security for organizations worldwide, leveraging HackerOne’s leading edge in human-powered security.

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What is the work culture like for a Senior Software Engineer (Integrations and Support) at HackerOne?

At HackerOne, the work culture is deeply rooted in inclusivity, transparency, and teamwork. As a remote-first company, employees are encouraged to take ownership of their projects while collaborating closely with peers. The company values continuous learning and development and recognizes the importance of maintaining a supportive environment where everyone can thrive and innovate together.

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Common Interview Questions for Senior Software Engineer (Integrations and Support)
What experience do you have with integrations and automations in a software environment?

When answering this question, highlight specific projects where you’ve successfully implemented integrations or automations. Describe the technologies you used, the challenges faced, and the outcomes. This demonstrates your technical competence and problem-solving capabilities.

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Can you explain your approach to mentoring junior engineers?

Speak about your mentoring philosophy, emphasizing how you encourage continuous learning and growth. Share examples of how you’ve provided guidance on technical skills or career development and the positive impact it had on your peers.

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How do you prioritize tasks when handling multiple projects?

Discuss your methods for task prioritization, such as using frameworks like the Eisenhower Matrix or Agile methodologies. Include examples of how this approach has helped you meet deadlines and deliver high-quality work under pressure.

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What is your experience with the Software Development Lifecycle (SDLC)?

Outline your knowledge of SDLC by discussing the phases you’ve been a part of, from requirement gathering to deployment. Focus on your contributions and lessons learned during each phase, emphasizing any leadership roles you’ve taken in projects.

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Describe a challenging project you led and how you ensured its success.

Present a well-defined example of a challenging project. Clarify your role and the key actions you took to lead the team successfully. Highlight any innovative solutions you implemented and how your leadership contributed to the project’s success.

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What testing methodologies are you familiar with, and how do you implement them?

Discuss various testing methodologies like unit testing, integration testing, or automated testing, specifying which ones you’ve applied in your work. Provide examples of how effective testing has improved code quality and user satisfaction in your projects.

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How do you handle feedback from stakeholders and team members?

Explain your approach to receiving and incorporating feedback. Highlight as you view feedback as a tool for improvement and specific actions you've taken based on feedback, showcasing adaptability and commitment to excellence.

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Why do you want to work for HackerOne?

Reiterate your alignment with HackerOne’s mission, culture, and values. Speak about your interest in the security domain and the unique opportunities the company provides to make a meaningful impact in protecting digital assets.

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Can you give an example of a time when you had to troubleshoot a significant problem?

Share a specific incident where you diagnosed and resolved a critical issue. Emphasize your analytical skills, the steps you took to identify the root cause, and how you communicated with your team and stakeholders throughout the process.

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What technical skills do you bring to the role of Senior Software Engineer (Integrations and Support) at HackerOne?

List relevant technical skills such as programming languages, frameworks, and tools that you are proficient in, specifically mentioning Ruby on Rails, ReactJS, and TypeScript. Discuss how these skills have prepared you for the challenges of the role.

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HackerOne is leading a cybersecurity platform that connects businesses with penetration testers and cybersecurity researchers. HackerOne's customers include The U.S. Department of Defense, Google, GitHub, Microsoft, Nintendo and more.

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Full-time, remote
DATE POSTED
December 5, 2024

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