Hotel Front Desk Clerk

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow all hotel policies and procedures

Qualifications:
- Previous experience in hospitality or customer service preferred
- Bilingual/multilingual skills are a plus
- Excellent phone etiquette and knowledge of phone systems
- Strong interpersonal and communication skills
- Ability to handle difficult situations with patience and professionalism
- Proficient in computer systems and hotel management software
- Detail-oriented with strong organizational skills

Join our team of dedicated professionals committed to providing exceptional guest service. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply now to become a valued member of our front desk team!

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 16 – 25 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Overnight shift

Work setting:

• In-person

Work Location: In person