Senior Boomi Integration Consultant - Legal Technology Managed Services

Harbor is seeking a Senior Integration Consultant to join our dynamic Legal Technology & Operations – Managed Services team. Our team is at the forefront of delivery of a quality service for our clients who have managed service agreements. We have both extensive experience in legal processes and technology across several platforms. This mainly focusses on Intapp products but also includes others where integration is essential, e.g. practice management systems, document management systems and external data providers. We serve both as advisors and as experienced, hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.As a Senior Consultant, you will be expected to collaborate with senior and junior-level internal resources, as well as clients, to ensure correct prioritization and timely delivery of both a “business as usual” type model for our clients as well as some “continual improvement” tasks.This is a full-time employment position that can work remote from anywhere in Canada or the United States.Responsibilities:• Monitoring and resolving issues within client production environments. This is termed “business as usual”.• Improving configuration and processes for clients, based on changing needs. This is termed as “continual improvement”.• Carry out regular proactive monitoring on client systems.• Assist clients and other team members with production issues in a timely fashion, these could be data or process related.• Provide regular and concise client updates when resolving issues.• Collaborate with technology providers and clients to resolve defects.• Support integrations with third party applications.• Reconcile data across various systems.• Configure Intapp product software.• Gain knowledge to become proficient in both the supported applications and business processes.Continuous improvement includes the following responsibilities:• Collaborate with other team members to execute planned changes to client implementation components.• Execute test plans to validate outcomes from continuous improvement items.• Document small changes to include communication back to the client.• Actively participate in deployment of changes.Qualifications:• Degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting or Data & Analytics.• At least 3+ years of software implementation in a consulting/third party, professional services or legal environment. Previous people/team management experience is preferred.• Experience with Integration Builder, Boomi or Intapp OPEN systems is required.• A demonstrated understanding of data integrations between systems• Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management.• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams, and SharePoint as collaboration tools.• Proficiency in the following technical areas: XML, JQUERY/JSON, REST APIs is an advantage.• Proficiency in SQL is an advantage.• Experience with Legal Technology tools such as Intapp, Elite, 3E, Aderant, iManage, etc. is preferred.About Us:Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.