Lead Product Designer (Remote) - job 1 of 2

San Francisco

Product /Full-Time/ Remote

Harness serves as the missing link between how we spend and what we believe in. Our financial technology platform connects consumers with nonprofits, financial institutions, and brands, helping consumers’ everyday spending to be a true representation of who they are—an ongoing vote for the world they want to live in.

What you’ll do:

As the Lead Product Designer, you will create exceptional user experiences for Harness' customers, which include consumers, nonprofits, credit unions, and banks. You will be responsible for the entire lifecycle of a product, feature, or experience, starting from ideation to production, and work closely with product managers, engineers, and other cross-functional partners in a pod setting to take ideas from 0 to 1.

We are looking for someone who has:

• Over 5+ years of experience as a Product Designer
• An innate understanding of the complete design process, including identifying customer needs, jobs-to-be-done and pain points, leading to exceptional customer experiences
• Excellent UX skills, with a strong competency in visual design and a focus on mobile-centric experiences
• The ability to leverage consumer insights and metrics to inform design decisions and influence the product roadmap
• Strong user research capabilities, including working cross functionally to design and implement a user research program
• Comfort with an iterative design process that involves accepting and acting upon feedback
• Experience working with small businesses and financial institutions 
• A strong systems thinking mindset, capable of connecting the dots across the entire customer ecosystem, both within and outside of our products
• Proficiency in relevant design and prototyping tools
• Experience as a strategic partner to product teams and contributing to idea generation
• A passion for transforming intricate problems into simple and captivating solutions
• Strong collaboration and self-management abilities
• Effective written and verbal communication skills, able to present concepts clearly to the wider product and design team

Even Better:

• Experience in mentoring other designers, coaching and providing feedback
• Bachelor's degree in human-computer interaction, design, economics, or a related field (advanced degree preferred).
• Proven experience of 8+ years in a related role with 3+ years of product design leadership 
• Previous work experience in a consumer-focused technology organization, especially within fintech
• Knowledge of customer journey mapping and strategic design to complement design foundations
• Familiarity with creating interactive prototypes and partnering with engineering to pass off designs

$135,000 - $170,000 a year

This position requires candidates to be located and legally authorized to work in the United States. Starting pay will be determined based on job-related skills, experiences, qualifications, work location and market conditions. The current salary range for this position is $135,000-$170,000 USD per year plus an equity compensation package.