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Sales Development Representative - Boston

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
 
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

POSITION SUMMARY

Looking to get into tech sales? No tech experience? That’s okay - we’ll teach you everything you need to know through our extensive onboarding program!  Harness is looking for individuals who are passionate, driven, smart, goal-oriented and are motivated to exceed expectations and advance their career in B2B software sales. As a Sales Development Representative, you will be responsible for generating new opportunities, handling inbound inquiries, following up on marketing campaigns and collaborating with our sales team to build pipeline and contribute to revenue growth! This is an opportunity to make an immediate impact and be rewarded accordingly; we offer a highly competitive salary plus bonuses.

ABOUT THE ROLE

  • Research and prospect into Target Account
  • Cold call, email, leverage LinkedIn & direct mail (get creative!) for strategic outreach
  • Utilize lead generation tools like LinkedIn Sales Nav, Salesforce, Outreach, LeadIQ, etc.
  • Act as collaborative strategic partner to Account Executives 
  • Exceed specific daily, monthly, quarterly KPIs and pipeline metrics to help achieve sales goals
  • Conduct high-level conversations explaining the value proposition of the Harness Platform

ABOUT YOU

  • Proven track record of success and thrive in a metrics-driven culture.
  • At the core, you are curious and creative.
  • Demonstrate an insatiable desire to learn and improve.
  • Adaptable, professional, courteous, and motivated with a strong work ethic.
  • Ability to thrive in a fast-paced, startup team environment.
  • Ability to proactively resolve problems in a timely manner; develop alternative solutions.
  • Have a desire to work hard, exceed expectations, and outperform their quotas.
  • A student by nature - not only accepts feedback but seeks it out. Not afraid to ask for help.

WORK LOCATION

  • Boston, MA

What you will have at Harness

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet & phone reimbursement

The anticipated base salary range for this position is $55,000 - $60,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers

A valid authorization to work in the U.S. is required

Pay transparency
$55,000$60,000 USD

Harness in the news:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

Average salary estimate

$57500 / YEARLY (est.)
min
max
$55000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative - Boston, Harness

Join Harness in Boston as a Sales Development Representative and kickstart your career in tech sales! At Harness, we're not just disrupting the software delivery market; we're on a mission to empower software developers to deliver code with unmatched efficiency and security. As part of our dynamic team, you'll learn the ropes through our extensive onboarding program, which is perfect for individuals looking to make their mark in B2B software sales, even without prior tech experience. You'll engage with potential clients through prospecting, cold calling, and utilizing innovative outreach strategies to generate new opportunities. Collaborating closely with our talented Account Executives, you'll play a vital role in building pipeline and contributing to our impressive revenue growth. We are looking for enthusiastic individuals who thrive in a metrics-driven culture, possess a curious mindset, and are hungry for success. With a highly competitive salary and bonuses at stake, you’ll have plenty of motivation to exceed your goals. Work alongside a passionate team while enjoying comprehensive benefits and a flexible work schedule. If you’re ready to step into a role where you can learn, grow, and make an impact, Harness is the right place for you!

Frequently Asked Questions (FAQs) for Sales Development Representative - Boston Role at Harness
What are the main responsibilities of a Sales Development Representative at Harness?

As a Sales Development Representative at Harness, your primary responsibilities include generating new business opportunities, handling inbound inquiries, and actively engaging in strategic outreach through various channels like cold calls and emails. You'll also be collaborating with the sales team to build pipeline and drive revenue growth, making a significant impact on our overall success.

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What qualifications are required for the Sales Development Representative role at Harness?

While technical experience is not mandatory for the Sales Development Representative position at Harness, having a proven track record of success in a metrics-driven culture is essential. We value motivation, creativity, and a strong work ethic, along with a willingness to learn and grow in the fast-paced startup environment.

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How does Harness support the career growth of its Sales Development Representatives?

Harness invests in your career development by offering an extensive onboarding program that equips you with essential sales skills and knowledge about our software solutions. Additionally, you’ll have opportunities for continuous learning and feedback, enabling you to advance your career in B2B sales.

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What is the expected salary range for a Sales Development Representative at Harness?

The anticipated base salary range for the Sales Development Representative role at Harness is between $55,000 and $60,000 annually. This figure can vary based on factors like location, relevant experience, and individual skills, with opportunities for bonuses and commissions based on performance.

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What benefits does Harness offer to its Sales Development Representatives?

Harness provides a comprehensive benefits package for its Sales Development Representatives, including healthcare benefits, a Flexible Spending Account, flexible work schedules, and generous time off policies. You’ll also enjoy monthly social and team-building events, internet and phone reimbursements, and additional support through our Employee Assistance Program.

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Common Interview Questions for Sales Development Representative - Boston
Can you describe your experience with prospecting and lead generation?

In answering this question, focus on specific tools and techniques you've used in past roles, such as LinkedIn Sales Navigator or CRM software. Highlight your methods for identifying potential clients and how you approached initial outreach.

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How do you handle rejection in a sales environment?

Emphasize your resilience and learning mindset. Discuss how you use rejection as a constructive part of the sales process to improve your approach and persistence in seeking out new opportunities.

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What motivates you to excel in your sales targets?

Discuss your intrinsic motivations, such as personal growth, hitting specific metrics, and how financial rewards drive you. Relate it back to Harness's metrics-driven culture to show alignment with the company's values.

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How do you prioritize tasks and manage your time in a sales role?

Share practical methods you use for prioritization, such as using task management tools, setting daily goals, and blocking time for calls and emails. Show that you’re organized and can contribute effectively to the team.

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What do you understand about Harness’s products and solutions?

Demonstrate your knowledge of Harness's product offerings and how they can benefit potential customers. Show research and understanding of the software delivery lifecycle and how you can effectively communicate its value to prospects.

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Describe a time when you successfully collaborated with a team.

Use the STAR method to explain your role in a successful team project, focusing on communication, teamwork, and how you helped achieve the organization’s goals, reflecting the collaborative spirit at Harness.

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Why do you want to work at Harness?

Express your excitement about joining a rapidly growing company in the tech space, emphasizing your alignment with Harness’s mission to enhance the developer experience and how you see your role contributing to that vision.

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How do you stay current with industry trends in technology and sales?

Share your strategies for keeping informed, such as reading industry publications, following relevant thought leaders on social media, or participating in networking events. Show that continuous learning is part of your professional ethos.

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Give an example of a time you exceeded expectations.

Tell a success story illustrating your drive and ambition in past roles, focusing on quantifiable results and how your actions directly contributed to exceeding sales targets or improving processes.

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What skills do you bring to the Sales Development Representative position?

Highlight your communication skills, adaptability, creativity, and any relevant experience with lead generation tools, showcasing how these attributes align perfectly with the demands of the Sales Development Representative role at Harness.

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Harness serves as the missing link between how we spend and what we believe in.

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Full-time, on-site
DATE POSTED
April 8, 2025

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