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Sales Strategy & Operations Business Partner

Why Harvey

Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:

  • Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, including Paul Weiss, A&O Shearman, Ashurst, O'Melveny & Myers, PwC, KKR, and many others.

  • Strategic investors: Raised over $200 million from strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.

  • World-class team: Harvey is hiring the best talent from DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.

  • Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.

  • Performance: 4x ARR in 2024.

  • Competitive compensation.

Role Overview

As a member of the Sales Strategy & Operations team at Harvey, you will support the revenue growth of the Go-To-Market (GTM) organization at Harvey! Reporting to the Sales Strategy & Operations Lead, you will help build the foundation and provide immense leverage for GTM teams, and work across all aspects of GTM Strategy & Operations.

What You Have

  • Build, evolve and provide leverage as a generalist across many pillars of GTM Strategy & Operations: this includes Strategy, Operations, Metrics & Reporting, and Incentive Compensation.

  • Partner closely, and be a trusted advisor to cross-functional teams on priority GTM initiatives.  This may include:

    • Provide insights, recommendations that drive revenue performance, and that will inform GTM Strategy

    • Help build a scalable, sustainable revenue flywheel by designing and deploying best-in-class operations, procedures and processes

    • Sales: Span capacity & ARR planning, org & target design, territory optimization, operations, etc.

    • Customer Success: Enhance Harvey’s reporting solutions that provide visibility and line-of sight into customer health & product utilization

    • Partnerships: Develop foundational processes to support Harvey’s indirect sales motion, including stakeholder management, pipeline reporting, and evaluation of new business opportunities

    • Central Initiatives: Partner with Finance on company-level reporting and other special / ad-hoc projects

What You'll Do

  • 2-3+ years of experience; ideal candidates will have professional services experience in areas such as investment banking, private equity, venture capital, strategy / management consulting

  • Strong analytical skills, with a focus on data-driven decision-making to equip the business in a strategic manner and communicate big picture opportunities 

  • A “roll up your sleeves” mentality, and an ability to collaborate effectively across internal functions (GTM, product, etc.) to achieve common goals 

  • Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are in the early innings of a generational company. Joining early at a hypergrowth startup has proven to lead to exponential growth in responsibility, access, and ability. Apply here today!

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Sales Strategy & Operations Business Partner, Harvey

If you're looking for a thrilling opportunity to join Harvey as a Sales Strategy & Operations Business Partner in the vibrant city of New York, you’ve come to the right place! At Harvey, we are revolutionizing legal and professional services with our cutting-edge AI platform. As an integral member of our Sales Strategy & Operations team, you will play a crucial role in driving revenue growth for our Go-To-Market organization. Reporting directly to the Sales Strategy & Operations Lead, you'll take charge of various strategic initiatives, partnering closely with cross-functional teams to elevate our sales operations. With 2-3+ years of experience in professional services, you’ll leverage your analytical prowess to deliver insights that directly influence our revenue performance and GTM strategy. You’ll have the exciting responsibility of enhancing our reporting solutions to ensure we maintain a keen eye on customer health and product usage. At Harvey, we pride ourselves on cultivating a dynamic environment that thrives on collaboration, adaptability, and resilience. Our team is made up of brilliant minds from top organizations, working together to redefine the future of generative AI in professional services. If you have a results-driven mindset and a knack for developing scalable operations, Harvey is the perfect place for you to make a substantial impact in your career. Join us on this exhilarating journey, and let's innovate together to create something exceptional!

Frequently Asked Questions (FAQs) for Sales Strategy & Operations Business Partner Role at Harvey
What responsibilities does a Sales Strategy & Operations Business Partner have at Harvey?

As a Sales Strategy & Operations Business Partner at Harvey, your responsibilities encompass building and evolving various pillars of GTM Strategy & Operations. You'll partner closely with cross-functional teams to provide insights that drive revenue performance and help design processes that support sustainable growth.

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What qualifications are required for the Sales Strategy & Operations Business Partner position at Harvey?

To excel as a Sales Strategy & Operations Business Partner at Harvey, candidates should have 2-3+ years of professional services experience, particularly in sectors like investment banking, private equity, or management consulting. Strong analytical skills and a collaborative mindset are essential for this role.

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How does Harvey support revenue growth through the Sales Strategy & Operations team?

Harvey fosters revenue growth through the Sales Strategy & Operations team by implementing best-in-class operations, procedures, and processes. This team ensures alignment among various functions, collaborates on GTM initiatives, and enhances visibility into customer health.

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What career growth opportunities exist for a Sales Strategy & Operations Business Partner at Harvey?

Joining Harvey as a Sales Strategy & Operations Business Partner opens avenues for exponential career growth. As a part of a hypergrowth startup, you'll gain tremendous access to responsibilities and opportunities, strengthening your expertise in a rapidly evolving industry.

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What makes Harvey an attractive employer for a Sales Strategy & Operations Business Partner?

Harvey stands out as an attractive employer due to its exceptional product-market fit, world-class team, and strategic partnerships. The collaborative culture and focus on innovation create an ideal environment for professionals looking to make significant contributions.

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Common Interview Questions for Sales Strategy & Operations Business Partner
Can you describe your experience in supporting Go-To-Market strategy?

When answering this question, provide specific examples from your previous roles where you contributed to GTM strategy. Mention any metrics you influenced and the impact your efforts had on revenue growth.

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How do you approach cross-functional collaboration?

Focus on highlighting your interpersonal skills and experience working with various teams. Provide an example of a successful project where you collaborated with different functions to achieve a common goal.

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What analytical tools are you proficient in that could benefit our sales operations?

Discuss your familiarity with relevant analytical tools, such as Excel, Tableau, or CRM systems. Share how you've used these tools to generate insights or improve performance in past experiences.

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Tell us about a time you had to adapt quickly in a fast-paced environment.

Prepare a scenario that demonstrates your ability to think on your feet and navigate changes effectively. Highlight the lessons learned and how you managed to stay productive.

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What methods do you use to evaluate revenue performance?

Detail your approach to analyzing revenue performance, including key metrics you monitor and how you draw actionable insights from data. Provide specific examples of past evaluations you've conducted.

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How do you prioritize multiple responsibilities within the sales strategy?

Explain your prioritization framework, perhaps using techniques like Eisenhower Matrix or KPIs to illustrate how you balance competing tasks while ensuring alignment with strategic goals.

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How would you enhance customer health reporting for Harvey?

Present your ideas on improving customer health reporting. Be specific about any tools or strategies you would implement to ensure accurate monitoring of product utilization and satisfaction.

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Describe your experience in incentive compensation design.

Share your knowledge of incentive structures from previous roles and how you contributed to designing effective compensation models that motivated sales teams and aligned with business objectives.

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What do you know about the AI industry and its implications for sales operations?

Discuss your understanding of the AI landscape and how it influences sales strategies and operations, particularly in professional services. Mention any trends impacting how sales teams operate today.

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How do you ensure the scalability of sales processes?

Emphasize strategies you've employed to streamline and standardize sales processes, ensuring they can be scaled effectively. Provide examples of how these improvements have led to increased efficiency.

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Harvey is a trusted generative AI company headquartered in San Francisco, California. We provide a suite of AI products tailored to lawyers and law firms across practice areas and workflows.

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Full-time, on-site
DATE POSTED
January 15, 2025

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