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Sales Strategy & Operations Business Partner

Why Harvey

Harvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:

  • Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, including Paul Weiss, A&O Shearman, Ashurst, O'Melveny & Myers, PwC, KKR, and many others.

  • Strategic investors: Raised over $200 million from strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and the OpenAI Startup Fund.

  • World-class team: Harvey is hiring the best talent from DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.

  • Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.

  • Performance: 4x ARR in 2024.

  • Competitive compensation.

Role Overview

As a member of the Sales Strategy & Operations team at Harvey, you will support the revenue growth of the Go-To-Market (GTM) organization at Harvey! Reporting to the Sales Strategy & Operations Lead, you will help build the foundation and provide immense leverage for GTM teams, and work across all aspects of GTM Strategy & Operations.

What You Have

  • Build, evolve and provide leverage as a generalist across many pillars of GTM Strategy & Operations: this includes Strategy, Operations, Metrics & Reporting, and Incentive Compensation.

  • Partner closely, and be a trusted advisor to cross-functional teams on priority GTM initiatives.  This may include:

    • Provide insights, recommendations that drive revenue performance, and that will inform GTM Strategy

    • Help build a scalable, sustainable revenue flywheel by designing and deploying best-in-class operations, procedures and processes

    • Sales: Span capacity & ARR planning, org & target design, territory optimization, operations, etc.

    • Customer Success: Enhance Harvey’s reporting solutions that provide visibility and line-of sight into customer health & product utilization

    • Partnerships: Develop foundational processes to support Harvey’s indirect sales motion, including stakeholder management, pipeline reporting, and evaluation of new business opportunities

    • Central Initiatives: Partner with Finance on company-level reporting and other special / ad-hoc projects

What You'll Do

  • 2-3+ years of experience; ideal candidates will have professional services experience in areas such as investment banking, private equity, venture capital, strategy / management consulting

  • Strong analytical skills, with a focus on data-driven decision-making to equip the business in a strategic manner and communicate big picture opportunities 

  • A “roll up your sleeves” mentality, and an ability to collaborate effectively across internal functions (GTM, product, etc.) to achieve common goals 

  • Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are in the early innings of a generational company. Joining early at a hypergrowth startup has proven to lead to exponential growth in responsibility, access, and ability. Apply here today!

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Average salary estimate

$95000 / YEARLY (est.)
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$70000K
$120000K

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What You Should Know About Sales Strategy & Operations Business Partner, Harvey

Hey there! If you're passionate about using your skills to drive success in a thriving startup environment, the Sales Strategy & Operations Business Partner position at Harvey might just be your dream job! Based in the bustling city of New York, this role invites you to be a key player in supporting the revenue growth of our Go-To-Market (GTM) team. You'll be joining Harvey, an innovative AI platform that's transforming law, tax, and finance with cutting-edge technology. Here, your mission will be to provide insights and recommendations that elevate our GTM strategies while partnering closely with various cross-functional teams. You'll be diving into a mix of strategy, operations, metrics, and incentive compensation. Imagine enhancing our customer success reporting to truly understand client health and product usage, or developing the foundational processes that support our indirect sales motion! Plus, with 2-3+ years of experience in professional services like investment banking or consulting, strong analytical skills, and a knack for collaboration, you’ll fit right in. This is your chance to roll up your sleeves and make a significant impact in a fast-paced environment focused on innovation and excellence. We're not just any team; we are a group of dedicated individuals all striving toward the same goal of revolutionizing professional services. So, if you’re ready to embark on an exciting journey and help shape the future of business at Harvey, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Sales Strategy & Operations Business Partner Role at Harvey
What are the responsibilities of a Sales Strategy & Operations Business Partner at Harvey?

As a Sales Strategy & Operations Business Partner at Harvey, you'll play a pivotal role in supporting our revenue growth efforts. This involves building and evolving various pillars of our Go-To-Market (GTM) strategy, which include sales operations, metrics and reporting, and incentive compensation structures. You'll partner with cross-functional teams to provide insights and recommendations aimed at enhancing revenue performance.

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What qualifications are required for the Sales Strategy & Operations Business Partner position at Harvey?

Candidates for the Sales Strategy & Operations Business Partner role at Harvey should ideally have 2-3+ years of experience in professional services sectors like investment banking, venture capital, or strategy consulting. Strong analytical skills and a data-driven decision-making mindset are crucial, along with the ability to work collaboratively in a fast-paced startup environment.

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How can a Sales Strategy & Operations Business Partner at Harvey drive revenue performance?

To drive revenue performance as a Sales Strategy & Operations Business Partner at Harvey, you'll be tasked with designing and implementing best-in-class operations and processes. Your role will involve evaluating existing strategies, enhancing reporting capabilities related to customer health, and optimizing territories to ensure efficient resource allocation.

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What does the work environment look like for a Sales Strategy & Operations Business Partner at Harvey?

The work environment at Harvey is dynamic and collaborative, perfect for those who thrive in fast-paced settings. The Sales Strategy & Operations Business Partner will engage with various internal teams, including product and executive leadership, contributing to cross-functional initiatives designed to elevate the company’s growth trajectory.

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Why should I apply for the Sales Strategy & Operations Business Partner role at Harvey?

Applying for the Sales Strategy & Operations Business Partner role at Harvey means embracing the opportunity to join a rapidly growing company invested in cutting-edge technology. You'll engage with industry leaders, tackle complex challenges, and help shape the trajectory of a product that’s revolutionizing professional services—offering the chance for personal and professional growth.

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Common Interview Questions for Sales Strategy & Operations Business Partner
Can you describe your experience with metrics and reporting in a sales environment?

In your answer, highlight specific experiences where you've successfully utilized metrics to drive sales improvements. Discuss tools you’ve used, how your reporting influenced strategic decisions, and any measurable outcomes that resulted from your analysis.

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How do you prioritize tasks when managing multiple projects?

Explain your approach to prioritization based on urgency and impact. You could share instances where you successfully juggled roles using project management tools or methods that helped you stay organized and keep stakeholders informed.

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What strategies would you use to enhance customer success reporting?

Articulate strategies you've previously employed that have improved customer success metrics. This might include examples of new reporting processes, key performance indicators (KPIs) established, or insights derived that led to actionable outcomes.

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Describe a time you had to work under pressure. How did you handle it?

Give a specific example where you faced tight deadlines or high stakes. Detail your approach to managing stress, how you communicated with your team or stakeholders, and any tools or techniques you used to ensure success.

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Can you share a successful initiative you led in a previous role?

Focus on a concrete example that illustrates your leadership and strategic thinking. Discuss the context, your role, the actions you took, and the positive impact it had on the team or organization.

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How would you explain complex data to a non-technical stakeholder?

Demonstrate your communication skills by discussing your techniques for simplifying complex data interpretations. Use examples of previous experiences where you’ve successfully bridged the gap between technical and non-technical audiences.

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What role do you think operations play in Go-To-Market strategy?

Discuss how effective operations serve as a backbone for a successful GTM strategy, including optimizing processes, providing actionable insights, and ensuring alignment across teams for cohesive execution.

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How do you approach building relationships with cross-functional teams?

Outline your strategies for developing strong relationships within an organization. Share experiences that highlight your collaborative spirit, communication skills, and instances where your partnerships yielded positive results.

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What do you know about Harvey and its impact on professional services?

Showcase your knowledge of Harvey’s innovative AI platform and discuss its implications for enhancing productivity and optimizing workflows in sectors like law, tax, and finance. Highlight its partnerships and growth achievements to exhibit informed enthusiasm.

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Why do you think you would be a good fit for the Sales Strategy & Operations Business Partner role at Harvey?

Tailor your response to align your skills and experiences with the requirements of the role. Emphasize your professional background, analytical mindset, and your eagerness to contribute to Harvey's mission and growth in the generative AI space.

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Harvey is a trusted generative AI company headquartered in San Francisco, California. We provide a suite of AI products tailored to lawyers and law firms across practice areas and workflows.

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Full-time, on-site
DATE POSTED
January 15, 2025

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