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People Ops Coordinator

About Us

At Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges.

From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive forward a sustainable future.

What the job involves

This hybrid role (3-4 days onsite per week) supports a wide range of People Operations and Talent Acquisition initiatives as Hayden AI scales. On the talent side, the TA Coordinator will oversee activities from recruitment through initial onboarding, ensuring an exceptional candidate and employee experience. 

On the People Operations side, the Coordinator will manage employee data and contribute to creating a positive employee experience throughout all stages of the employee lifecycle. They will also work on a variety of People-related projects to support the team’s broader goals. This role requires attention to detail and proactive coordination to ensure deadlines are met and deliverables are achieved effectively.

Responsibilities

  • Talent Acquisition 

    • Partner with the TA team to best organize and effectively manage the day-to-day administrative operations (jira tickets, tracking and metrics), from the initial job opening through the onboarding process for full time employees and contractors, including offboarding for contractors. 

    • Coordinate interview schedules with candidates and internal interview teams as well as priorities. 

    • Make and maintain any necessary travel arrangements and ensure all parties are informed and related expenses are submitted promptly.

    • Assist in evaluating and identifying opportunities to drive process improvements that positively impact the candidate and hiring manager experience. 

    • Maintain strong, open, timely communication and coordination with the candidates, hiring managers, and recruiters, as well as any other key stakeholders. 

    • Assist with compiling monthly TA metrics. 

    • Support TA projects and deliverables for various initiatives. 

  • People Operations

    • Support day-to-day People processes including facilitating and supporting all aspects of employee lifecycle: on-boarding, off-boarding, employee data changes, records retention and other aspects as needed. 

    • Manage onboarding, including facilitating training sessions with new hires, managing onboarding documentation, I9 verification, offer letters, eVerify. 

    • Manage electronic employee files with discretion and confidentiality to ensure compliance, accuracy, and data integrity. 

    • Support People systems processes such as employee data changes, monthly metrics, ad hoc reporting, data validation, system testing, etc

    • Identify and facilitate internal process improvements and create and maintain People/Talent process documentation

    • Assist with ad-hoc projects as needed. 

Qualifications

  • Bachelor’s Degree

  • 3+ years of experience in a People / Talent Coordinator role, ideally at a rapidly scaling organization.

  • High discretion when handling confidential or sensitive information

  • Ability to foster effective, trusting cross-functional relationships and partnerships, with both internal and external stakeholders, and external vendors

  • Strong organizational and time management skills with ability to multitask and concurrently manage multiple projects. 

  • Recent experience with Ashby (or similar ATS) and HRIS systems.

  • Proficient in Google Workspace (formerly G Suite), including Gmail, Google Drive, Google Docs, and Google Sheets. 

  • Basic experience with Google Sheets, including creating and editing spreadsheets, formatting data, and using basic functions. 

  • Ability to create, format, and maintain spreadsheets for reporting, tracking, and collaborative purposes.

  • Respond to first line employee requests for employment verifications by phone or otherwise etc.


Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)

  • Options for medical, dental, and vision coverage for employees and dependents (for US employees)

  • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

  • 401(k) with 3% company matching

  • Unlimited PTO

  • Daily catered lunches in our San Francisco office


At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential. 

Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.

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CEO of Hayden AI
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Chris Carson
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About People Ops Coordinator, Hayden AI

Are you ready to make a real difference in the world of People Operations? Join Hayden AI as our People Ops Coordinator in the vibrant city of San Francisco! At Hayden AI, we are on a mission to harness the power of artificial intelligence to revolutionize how governments and businesses operate. In this hybrid role, you'll be central to our People Operations and Talent Acquisition initiatives as we grow. You'll take the reins on recruitment, ensuring every candidate has a fantastic experience from the initial application to onboarding and beyond. Your keen attention to detail will shine as you help manage employee data and assist in creating a positive work environment throughout the employee lifecycle. If you thrive in a dynamic setting and enjoy collaborating with various stakeholders, this is the perfect opportunity for you. You'll be involved in everything from coordinating interview schedules and travel arrangements to managing onboarding processes and supporting numerous projects. Plus, you'll work with a diverse team of experts passionate about technology and innovation. If you're organized, proactive, and ready to take your career to the next level, we can't wait to meet you at Hayden AI!

Frequently Asked Questions (FAQs) for People Ops Coordinator Role at Hayden AI
What are the main responsibilities of a People Ops Coordinator at Hayden AI?

As a People Ops Coordinator at Hayden AI, your primary responsibilities will include overseeing the recruitment process, managing interview schedules, facilitating onboarding, and supporting employee lifecycle processes. You'll play a crucial role in ensuring open communication with candidates and internal teams, assisting with talent acquisition metrics, and managing employee data in a confidential and compliant manner.

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What qualifications are required for the People Ops Coordinator position at Hayden AI?

To be considered for the People Ops Coordinator role at Hayden AI, candidates should have a Bachelor’s Degree and at least 3 years of experience in a People/Talent Coordinator role. Experience at a rapidly scaling organization is ideal, along with strong organizational skills, proficiency in Google Workspace, and familiarity with ATS and HRIS systems.

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How does Hayden AI define success for the People Ops Coordinator role?

Success as a People Ops Coordinator at Hayden AI is defined by your ability to streamline hiring processes, foster excellent relationships with candidates and internal partners, and contribute to a positive employee experience throughout the employee lifecycle. Achieving seamless communication and coordination across teams while meeting deadlines is vital to your success in this role.

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What benefits and perks are offered to People Ops Coordinators at Hayden AI?

People Ops Coordinators at Hayden AI enjoy a range of benefits including options for medical, dental, and vision coverage, an FSA, a 401(k) plan with company matching, unlimited PTO, and daily catered lunches in the office. Additionally, there are endless opportunities for professional growth and development.

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What is the work culture like at Hayden AI for People Ops Coordinators?

Hayden AI fosters a vibrant work culture that emphasizes diversity, inclusivity, and collaboration. As a People Ops Coordinator, you'll be part of a team where everyone's contributions are valued and innovation is celebrated. The open and supportive environment encourages personal and professional development, making it a fulfilling place to work.

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Common Interview Questions for People Ops Coordinator
Can you describe your experience with recruitment processes as a People Ops Coordinator?

When answering this question, highlight your past experiences in managing the recruitment cycle. Discuss the strategies you employed, how you coordinated with hiring managers, and your ability to enhance candidate experiences.

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How do you ensure confidentiality and compliance when handling employee data?

Focus on your understanding of data privacy laws and company policies. Share specific examples of how you've maintained confidentiality in the past, and emphasize your attention to detail to safeguard sensitive information.

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What strategies do you employ to improve the onboarding experience for new hires?

You can mention methods like personalized onboarding schedules, regular check-ins, and feedback solicitation from new hires. Highlight the importance of making newcomers feel welcomed and integrated into the team.

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How do you prioritize tasks when managing multiple projects simultaneously?

Discuss your organizational skills and tools you use to track progress. Frame your answer around your ability to assess urgency and importance, ensuring deadlines are always met effectively.

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Can you share an example of a time you identified a process improvement in a people operations role?

Provide a specific instance where you observed inefficiencies. Detail the analysis, the actions you took to improve the process, and the positive outcomes from your efforts. Concrete metrics will strengthen your answer.

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What’s your experience with talent acquisition metrics?

Share your familiarity with gathering, analyzing, and interpreting TA metrics, explaining how you've used this data to inform recruitment strategies and improve hiring processes.

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How do you maintain effective communication with candidates and hiring managers?

Emphasize your proactive communication strategies, such as regular updates, availability for questions, and your approach to handling feedback constructively.

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What software tools are you familiar with for managing HR processes?

Mention specific tools like ATS or HRIS systems you've used, detailing your proficiency with Google Workspace and your experience with spreadsheets for tracking and reporting purposes.

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How do you handle conflicts between team members or candidates in the hiring process?

Discuss your conflict-resolution strategies, emphasizing communication, empathy, and your commitment to maintaining a positive work environment for all parties involved.

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What motivates you to work in People Operations?

Share your passion for people development and organizational culture, and how being in a role that supports talent acquisition and employee experience aligns with your career goals and values.

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Hayden AI’s mission is to develop artificial intelligence and machine learning technologies that will revolutionize how governments and businesses solve real world problems.

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Full-time, hybrid
DATE POSTED
January 11, 2025

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