Head of Infrastructure
Want to revolutionize Healthcare?
To create a healthcare system with effective health information exchange, healthcare organizations need more than a series of connections between each other. They need assurance that the data being exchanged is meaningful and to know it will be delivered when and where they need it.
Founded in 2014, Health Gorilla provides access to actionable patient data, supporting a diverse set of clinical use cases and improving outcomes across the country. We work with some of the leading companies in digital health, including Oscar Health, TruePill, Virta Health, and many others.
As the Director, IT Infrastructure at Health Gorilla, you will report to the CTO. You will set strategic direction for our technical infrastructure (including hardware, software, servers, services, databases, storage solutions, networks, audiovisual equipment) to support our needs. This role must ensure reliable 24x7 operations. You'll play a critical role in enabling our daily operations and the scale-up of our SaaS business. This is a strategic role tasked with building and maintaining a best in class IT Operations function that operates with a Cloud-first (AWS) and DevOps mindset.
What you will do at Health Gorilla
- Assess the IT infrastructure and operations organization (people, process, and technology)
- Lead the IT infrastructure and operations organization in AWS-based operations
- Maintain a strategy for technology that supports business growth and goals
- Develop standards and procedures to support our needs as they scale
- Establish service level agreements (SLAs) and operating level agreements according to our goals and customer needs
- Manage the SRE and IT Helpdesk teams and be hands-on when needed
- Establish partnerships with external vendors to support hardware and software
What you bring to the role
- 5+ yrs experience in technology infrastructure, including cloud, with 2+ years managing diverse teams
- Experience with end-to-end IT project management in a start-up environment
- Experience working with a Managed Service Provider to provide help desk support and security oversight
- Have a deep experience in DevOps with proven results enabling continuous deployment and continuous integration (CI/CD)
- Team, vendor, and project management experience
- Experience defining and implementing cybersecurity policies
- Familiarity with cloud resource administration and security, networking and firewall rules
- Experience gathering system requirements from diverse team members
What you will love about us:
- Health Gorilla takes a market-based approach to pay, and the base salary range for this role is $160,000 to $230,000, based on experience and geography. Please note that ranges may be modified at any time, and there is no guarantee offers will be at the top of a posted range.
- Discretionary bonus eligibility
- New hire stock option grant
- 401(k) plan with 3% matching
- Unlimited PTO plus 12 Holidays
- Medical, dental, and vision insurance for you and your family
- Short-, long-term disability, and life insurance
- Optional: Pet Insurance, Legal Services, and Credit Monitoring
- Mental health and wellness support
- Paid parental leave (up to 12 weeks)
- Monthly stipend for phone and internet
- Use of an Apple Laptop plus a $400 stipend for additional equipment
- Annual learning & development reimbursement (up to $1,200 per year)
- Flexibility to work remotely from anywhere in the US #LI-Remote
- We will only contact you from our @healthgorilla.COM email address and communicate via phone or zoom
- We will never ask you for money or to purchase items such as a laptop to work with us
- If your resume has your home address listed, we recommend replacing with just a city, state
Our goal is to be a diverse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
Health Gorilla is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, genetic information, or any protected category prohibited by local, state or federal laws.
We build solutions for developers and providers who serve on the front lines of care delivery. To serve our customers, we uphold certain values as a team. First, we commit ourselves fully to our customers and, in many ways, we act as an extension ...
8 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
