Head of Revenue Operations
Want to revolutionize Healthcare?
To create a healthcare system with effective health information exchange, healthcare organizations need more than a series of connections between each other. They need assurance that the data being exchanged is meaningful and to know it will be delivered when and where they need it.
Founded in 2014, Health Gorilla provides access to actionable patient data, supporting a diverse set of clinical use cases and improving outcomes across the country. We work with some of the leading companies in digital health, including Oscar Health, MEDITECH, Virta Health, and many others. Health Gorilla is one of the organizations whose application has been accepted for onboarding as a candidate Qualified Health Information Network and must now successfully complete testing and onboarding before official designation as a QHIN.
As the Head of Revenue Operations at Health Gorilla, you will report to the SVP of Finance on the G&A Team. You will bring industry-leading expertise in process development, business development, Goal implementation and management, and Business Operations. You will manage internal KPIs, internal Projects, Revenue Operations, Sales Enablement, and Market Operations.
What you will do at Health Gorilla
- Regularly assess the tech stack to ensure we have the right tools to drive business growth, ensuring our systems are architected for flexibility and growth.
- Owns complex, critical revenue operations systems and tools used cross-functionally that require expert administration (including Salesforce, Pardot, Kluster, etc).
- Implements processes that provide transparency over the different sales motions;
- Develops a team accountable for partnering with internal stakeholders while managing project intake, planning, and delivery.
- Stays closely involved with high stake projects related to company objectives and key results, coaching team members, and rolling up their sleeves to contribute to projects that require additional support and expertise.
- Designs a data analytics function to train users on reporting, align data between departments, and deliver valuable insights to business stakeholders.
- Communicates regularly with department heads (including Sales, Mkt and CS), understanding their needs and pain points.
- Assesses business priorities and maintains a roadmap based on scoped projects, with reliable delivery timelines.
- Collaborate with executive-level management in the development of performance goals and long-term business operational plans
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Analyze current operational processes and performance, recommending solutions for improvement to ensure overall productivity
What you bring to the role
- 7+ years of experience leading dynamic organizations and with experience building and coaching diverse teams
- Domain expertise in enterprise B2B SaaS technology in Healthcare or other niche markets
- Experience working at a Growth-Equity/PE-Backed company
- Understanding of practices, theories, technologies, and policies involved in operations management, business, and finance
- Fluency in systems and sales tools, including CPQ, prospecting and data tools (RevOps.io, Apollo, Pardot), Sales Intelligence tools (Kluster), and other tools (Docusign, Everstage)
- Experience with deal structure and revenue optimization
- Affinity for data analysis and performance metrics
- Knack for sharing findings in a clear manner that improves outcomes
- Experience with financial and strategic modeling
- Excellent commercial, deal execution, strategy planning and sales operational skills
What You Will Love About Us!
- Health Gorilla takes a market-based approach to pay, and the base salary range for this role is $195,000 to $240,000, based on experience and geography. Please note that ranges may be modified at any time, and there is no guarantee offers will be at the top of a posted range.
- Discretionary bonus eligibility
- New hire stock option grant
- 401(k) plan with 3% matching
- Unlimited PTO plus 12 Holidays
- Medical, dental, and vision insurance for you and your family
- Short-, long-term disability, and life insurance
- Optional: Pet Insurance, Legal Services, and Credit Monitoring
- Mental health and wellness support
- Paid parental leave (up to 12 weeks)
- Monthly stipend for phone and internet
- Use of an Apple Laptop plus a $400 stipend for additional equipment
- Annual learning & development reimbursement (up to $1,200 per year)
- Flexibility to work remotely from anywhere in the US #LI-Remote
- We will only contact you from our @healthgorilla.COM email address and communicate via phone or zoom
- We will never ask you for money or to purchase items such as a laptop to work with us
- If your resume has your home address listed, we recommend replacing with just a city, state
Our goal is to be a diverse workforce that is representative, at all job levels as we know the more inclusive we are, the better our product will be.
Health Gorilla is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, genetic information, or any protected category prohibited by local, state or federal laws.
We build solutions for developers and providers who serve on the front lines of care delivery. To serve our customers, we uphold certain values as a team. First, we commit ourselves fully to our customers and, in many ways, we act as an extension ...
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