Healthcare Strategic Analyst

Job Summary

The Sr. Network Associate is part of the Network Operations team and assists the multifaceted enterprise leadership group in executing on value-add initiatives to maximize customer retention and satisfaction. This is a collaborative, team focused role requiring a strong business acumen, healthcare experience, critical thinking skills, independence, a strategic mindset, attention to detail, and an ability to multi-task in a fast-paced environment. This individual contributor is focused on strategic analysis and evaluating trends in data to support complex, client facing projects. The primary goal is to deliver key insights to enterprise leaders to inform strategic, client specific initiatives exceeding performance expectations for naviHealth’s Health Plan, Health System and ACO clients. This is a highly adaptable role that distills complex datasets into easy-to-understand visuals to accelerate and drive client experience, growth, and retention. Knowledge of value-based care models (e.g., the CMS Bundled Payments for Care Improvement (BPCI) Initiative and health plan (Medicare Advantage) dynamics is required.

Responsibilities

• Support the network enterprise leadership team in developing and executing on key network, clinical quality and operational strategy initiatives that bring value to our broad base of clients, promoting customer retention and satisfaction.
• Develop relationships with key naviHealth stakeholders, including Analytics, Finance, Clinical, Network, Business Development, and Market Operations teams to coordinate development of comprehensive client service offerings.
• Utilize existing, and support the future development of, naviHealth data resources to create actionable plans for achieving and exceeding operational performance targets.
• Package enterprise observations and analysis of network, clinical and operational recommendations, and advisory materials into client-facing deliverables.
• Prepare a wide range of performance and strategic information for executive review.
• Support Network Enterprise Operations in ad hoc analysis, data analytics development, cross-functional product, and development meetings to represent network and clinical provider solutions in prioritization of enterprise initiatives.
• Assist VP of Network Operations in special projects for enterprise-wide reporting and analysis.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications

• Bachelor’s degree in finance, business, or related field required; advanced degree preferred
• 5 - 8 years of experience working as an analyst required, preferably in Investment Banking, Consulting, or comparable roles, with health care industry experience.
• Experience building and analyzing financial, business, and operational models
• Experience in managing strategic projects and priorities of interdepartmental teams
• Experience in developing content and preparing materials for staff meetings, internal interdepartmental meetings and client facing executive meetings.
• Proven ability to interact and engage with internal and external stakeholders
• Entrepreneurial mindset geared toward the creation, execution and continuous improvement of operational reports and strategies
• Intense intellectual curiosity and an ability to view existing challenges with a fresh perspective
• Excellent written and oral communication skills as needed to convey detailed and complicated messages to varied audiences
• Ability to tell a succinct, meaningful, and actionable story with data using visualization and other techniques
• Ability to work on multiple projects simultaneously with minimal supervision.
• Highly self-motivated and directed with keen attention to detail
• Expertise in MS Office Suite