Business Development Representative

Heidi is on a mission to half the time it takes to deliver world-class care. We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. Today, we have a suite of tools that modernise the way patients receive and clinicians provide care. Heidi Scribe transcribes consultations to generate clinical notes, documents and next-step actions. These tools are being stitched into a platform that will define a new mode of providing healthcare.

We’ve recently raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and we have an ambitious global go-to-market strategy starting with the UK and US. Therefore we’re hiring Business Development Rep to support our international expansion and regional sales efforts of our clinical AI software.

The Role

We are looking for a Business Development Representative reporting to our Commercial Lead to join our UK GTM and sales team. You will adopt a product led motion to manage the sales cycle from nurturing leads, to upselling and closing whilst being truly clinician obsessed. 

• Manage the end to end sales lifecycle from lead generation, to nailing demos and closing deals of our clinical AI software

• Adopt a product led sales motion focusing on nurturing and cultivation of bottom up inbound leads.

• Identify upsell opportunities learning towards larger clinic groups and health systems with outbound and succinct follow-up. 

• Support and contribute to our UK Sales playbook, what works and what doesn’t in your market to help achieve a winning formula.

• Collaborate with a broader sales team (US, Aus)  in exchanging  key learnings, ideas and information to improve ways of working and sales performance.

• Where relevant, represent Heidi across various online and offline channels (demos, conferences, networking events, etc.).

• Tailor our value proposition to align with the strategic goals of prospect with  solution selling approach, attending networking events to drive business development opportunities.

• Maintain a sales pipeline, tracking activity to ensure meeting and exceeding sales targets, with regular reporting to the Leadership team and other cross-functional teams.

• Develop a deep understanding of our product, the competitive landscape, and the medical industry.

• Build an understanding of complex  organisational structures in health, processes who the  key decision makers are and how to navigate key stakeholders.

What we will look for:

• Proven track record of 2-3+ years in B2B/B2C sales with experience in hyper growth SaaS.

• Experience in product led sales motions and building  playbooks is desirable 

• High performing individual contributor whose superpower is cultivating and nurturing leads.

• Customer obsessed building amazing relationships upselling to clinicians, clinics, health systems, hospitals, specialists through to close.

• Experience building a sales pipeline from outreach to managing funnel/conversion rates and closing deals using data to support and CRM software eg. Hubspot

• Highly personable, problem solver with empathy and a solution based approach to selling.

• Self-starter, highly motivated, competitive, driven by hitting numbers and developing deep relationships with commercial sales acumen.

• Ability to work autonomously with high levels of accountability to meet customer needs and sales targets. 

• Someone who is compassionate, has a great sense of humour, a zest for life,  is keen to accelerate their career in sales and have fun!

Attitude is more important than experience (healthcare not essential) so if you are a hungry, competitive  and highly motivated operator who has a knack for problem solving and building relationships.

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

• We will stop at nothing to improve patient care across the world.

• We design user experiences for joy and ship them fast.

• We make decisions in a flat hierarchy that prioritises the truth over position.

• We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

• Flexible work with a 50% hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC..

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi  wins, we all win

• The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.