Req # 00005423
POSITION SUMMARY/RESPONSIBILITIES
Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate support level. Promotes University Health's Guest Relations Policy.
EDUCATION/EXPERIENCE A
Associates degree or equivalent experience is preferred. Specialized courses in Information Services are preferred.
If University Health System had been around in 1836, maybe the Battle of the Alamo would have ended differently. The hospital system of the Bexar County Hospital District, University Health System serves the residents (and rebels) of San Antonio a...
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