Help Desk Technician

Help Desk Administrator (short term contract 4 month (6 month possible based on circumstances)). This is on-prem role (hybrid possible after 2 months, based on workload)

Minimum 3-5 years of experience in supporting macOS, Windows desktops in enterprise environment
Minimum 2 years of experience in supporting macOS laptops

1. macOS, Windows expertise

2. Jamf and Intune expertise

Skills: General skills needed to perform the job
 Independent self-starter
 Customer centric
 Problem solver
 Accountable
 Ability to plan, organize, and prioritize
 Ability to perform under pressure
 Ability to effectively work on multiple priorities concurrently
 Ability to effectively work in team environment across multiple cross-functional departments
 Effective communicator - excellent written and verbal communication skills

Job Type: Contract

Pay: $30.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Redmond, WA 98052: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Jamf: 1 year (Required)
• Intune: 1 year (Required)

Work Location: In person