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Helpdesk Analyst

Job Title: Technical Helpdesk Analyst

Location: 1144 Celebration Blvd, Celebration, FL 34747

2 months contract

Payrate : $23.50 /hr on W2

Description:

Technical Helpdesk Analyst may perform one or more of the following:

Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution

Applies understanding and knowledge of information systems products and services to assist users

Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems Coordinates referrals to appropriate technical, professional, or service personnel

Receives and prioritizes issues and forwards using appropriate escalation procedures

All other duties as assigned.

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CEO of Indotronix

Sameer Penakalapati

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By Indotronix

Indotronix International Corporation (www.iic.com) connects clients with talent through consulting, staffing and technology solutions. Indotronix delivers staffing services across IT, engineering, clinical, scientific, and other technology categor...

9 jobs

INDUSTRY

Information Technology Support Services

TEAM SIZE

501-1000

LOCATION

Hybrid, based in Rochester, NY

DATE POSTED

August 6, 2023