Call Support, Care Coordinator (USA) August 2024 Start Date
Join Henry Meds, a fast-growing startup, as a Care Coordinator providing exceptional support to customers with chronic conditions. Enjoy a remote-first workplace with generous benefits.
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Skills
Dynamic communication skills
Soft skills in empathy, active listening, and problem-solving
Proficiency in using phone and computer systems
Positive attitude and commitment to customer service
Responsibilities
Provide exceptional customer service via phone and email
Manage customer interactions using CRM software
Perform data entry tasks accurately
Collaborate with the team to ensure seamless customer service
Serve as the primary contact for patient inquiries by phone
Guide patients through appointments and account access
Education
No specific education requirements mentioned
Benefits
Platinum PPO Healthcare + Vision & Dental
401k with matching contributions
Unlimited PTO
Full remote position with occasional travel
To read the complete job description, please click on the ‘Apply’ button