Job details
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Call Support, Care Coordinator (USA) August 2024 Start Date
Join Henry Meds, a fast-growing startup, as a Care Coordinator providing exceptional support to customers with chronic conditions. Enjoy a remote-first workplace with generous benefits.
Skills
- Dynamic communication skills
- Soft skills in empathy, active listening, and problem-solving
- Proficiency in using phone and computer systems
- Positive attitude and commitment to customer service
Responsibilities
- Provide exceptional customer service via phone and email
- Manage customer interactions using CRM software
- Perform data entry tasks accurately
- Collaborate with the team to ensure seamless customer service
- Serve as the primary contact for patient inquiries by phone
- Guide patients through appointments and account access
Education
- No specific education requirements mentioned
Benefits
- Platinum PPO Healthcare + Vision & Dental
- 401k with matching contributions
- Unlimited PTO
- Full remote position with occasional travel
To read the complete job description, please click on the ‘Apply’ button
Henry Meds Glassdoor Company Review
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Henry Meds
Our Mission is to make healthcare for chronic conditions accessible to every American who needs it, no matter their finances.
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Full-time, remote
DATE POSTED
June 26, 2024
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