Payroll and Benefits Specialist

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ team members across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our team members wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/ 

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases

Who You Are:

As a Payroll and Benefits Specialist at HighLevel, you are a dedicated professional with a passion for precision and excellence in payroll and benefits administration. You are a proactive problem-solver who thrives in a dynamic environment and possesses a deep understanding of payroll processes and benefits programs. Your role is critical in ensuring our employees are compensated accurately and on time, and in managing a comprehensive benefits package that supports their well-being and satisfaction. 

• Detail-Oriented: You have a meticulous eye for detail, ensuring accuracy in all payroll and benefits tasks 
• Organized: Your exceptional organizational skills enable you to manage multiple tasks efficiently and meet deadlines consistently 
• Analytical: You possess strong analytical skills to identify discrepancies and resolve issues promptly 
• Communicative: You have excellent communication skills, enabling you to explain complex payroll and benefits information clearly to employees 
• Tech-Savvy: You are proficient in using payroll and benefits administration software and have the ability to quickly adapt to new technologies 
• Compliance-Focused: You have a thorough understanding of relevant laws and regulations, ensuring the company remains compliant in all payroll and benefits matters 
• Empathetic: You understand the importance of employee support and are dedicated to providing exceptional service to address their payroll and benefits concerns 

• Manage and process monthly payroll for all employees in liaison with our payroll partner 
• Ensure accurate and timely submission of payroll information to the partner 
• Collate information regarding bonuses, variables and incentives if any from respective internal stakeholders 
• Process payroll deductions and withholdings 
• Handle payroll discrepancies and resolve any payroll-related issues

• Administer employee benefits programs, including health insurance, mandatory statutory benefits (PF, ESI, Stat Bonus etc) and other voluntary benefits (VPF) 
• Coordinate benefits enrollment, changes, and terminations 
• Communicate benefits information to employees and answer any questions 
• Liaise with benefits providers and brokers

• Ensure compliance with federal, state, and local payroll and benefits regulations 
• Verify payroll tax filings and reports, statutory contributions and corrections 
• Maintain accurate records of employee payroll and benefits information 
• Generate reports related to payroll, benefits, and other HR metrics

• Provide support to employees regarding payroll and benefits inquiries 
• Assist with new hire orientation and onboarding related to payroll and benefits 
• Conduct periodic benefits audits and reconciliation

• Maintain and update payroll and benefits systems 
• Ensure data integrity within payroll and benefits software 
• Collaborate with respective internal stakeholders to improve system functionalities 

• Bachelor's degree or Masters in Human Resources, Finance, Business Administration, or a related field 
• 5 to 8 years of experience in payroll and benefits administration 
• Proficiency in payroll software (e.g., GreytHR/DarwinBox/Workday/Bamboo etc) and benefits administration platforms 
• Strong knowledge of payroll laws and regulations 
• Excellent organizational and time management skills, attention to detail and accuracy 
• Strong communication and interpersonal skills, comfortable in a fast-paced and often-changing environment: Must have the ability to multitask and prioritize quickly 
• Ability to maintain a high degree of confidentiality, work independently, multi-task, and follow up on projects and issues 
• Proficiency in Microsoft Office Suite, particularly Excel and Google sheets (must have) 
• Certified Payroll Professional (CPP) or similar certification is a plus not mandatory 

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented team members from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

We value the contribution of every team member and are committed to creating a positive and inclusive workplace. If you are a detail-oriented and dedicated professional with a passion for payroll and benefits administration, we invite you to join our team and contribute to our success.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.