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Customer Success Engineer - EMEA

Hightouch is looking for a Customer Success Engineer to help users maximize the value of their data platform. The role requires strong organizational skills and a technical background, aiming to enhance customer experiences while collaborating across different teams.

Skills

  • Customer-facing experience
  • Technical understanding
  • SQL knowledge
  • Strong communication skills
  • Adaptability

Responsibilities

  • Answering user questions via Intercom, Slack, phone, or email
  • Reading and understanding API documentation
  • Collaborating with Solutions Architects and Engineers
  • Driving exceptional customer experiences
  • Cross-functional collaboration across the organization

Education

  • Technical background or equivalent experience

Benefits

  • Equity compensation in the form of ISO options
  • Early exercise options
  • 10-year post-termination exercise window
To read the complete job description, please click on the ‘Apply’ button
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CEO of Hightouch
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Tejas Manohar, Kashish Gupta
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Hightouch is a leading no-code platform based in San Francisco, California. As a data activation platform. Hightouch helps businesses synchronize data from the data warehouses to CRM, marketing, and support tools.

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BADGES
Badge Flexible CultureBadge Global CitizenBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Mission Driven
Inclusive & Diverse
Work/Life Harmony
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
Maternity Leave
Paternity Leave
Learning & Development
Commuter Benefits
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$85,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 4, 2024

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