Job details

Instructional Designer (Remote)

Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

The Instructional Designer is responsible for the design and development of Hims and Hers Fulfillment/Pharmacy training and content. This includes design for the entire learning experience, including orientation, new hire training, leadership development, leadership training, product training, and more. Using instructional design methodologies and adult learning principles, this role leads the development of eLearning, virtual workshops, curation of content, and blended learning solutions to support employees in developing core competencies, improve performance, and grow as individuals and leaders.

Success in this role requires a blend of critical thinking, curiosity, and creative skills. The ideal candidate is someone with experience and a passion for designing learning solutions that impact employees.

You Will:

Design, develop and implement quality learning solutions that are on a budget, on time, and on target to meet key objectives
Partner with Fulfillment Operations teams to develop learning programs consistent with current process designs and productivity
Review and analyze training programs; evaluate learning outcomes and implement improvements that enhance delivery and increase participant engagement
Using instructional design experience and judgment, convert existing training materials into performance-based training tools/manuals.
Lead the development of instructor-led and e-Learning content, course materials, assessments, and evaluations; partner with subject matter experts to ensure relevancy and accuracy.
Manage projects to further learning that include orientation, skill-building, leadership training and development; effectively engage stakeholders and collaborate cross-functionally to achieve desired outcomes
Organize content in a logical way, breaking down complex concepts so they are easy to understand; draft scripting that is clear and compelling
Assist in translating training content into effective reference material in the operations SOPs
Utilize visual design principles to create and build attractive and engaging content, layouts, and interactions that support and enhance the learning experience.
Provide guidance on instructional design; support and mentor individuals who engage with the design and delivery process
Contribute to the design and implementation of structured learning paths for key positions/ departments
Maintain broad influence through the ongoing development of relationships across the organization
Build relationships with internal and external partners to ensure a spirit of inclusion, diversity of ideas, and wide program acceptance
Evaluate the effectiveness of training and make recommendations to maintain, enhance, and modify programs to support business
Facilitate training sessions (Train the Trainer) as needed, including end-user testing and pilot workshops to evaluate content and flow effectiveness

You Have:

Bachelor’s degree in Instructional Design, or other related fields; or equivalent work experience
3+ years designing and building in-person/virtual workshops, e-learning/modules, videos, simulations, games, etc. with emphasis on engagement and long term retention
2+ years Managing Instructional Design Projects
2+ years working with Knowledge Management and LMS tools.
Advanced knowledge of instructional design methodology and adult learning theory
Advanced knowledge of Training Within Industry (TWI Methodology)
Proven ability to develop training using adult learning, active learning, and rapid instructional design principles.
Proficiency in e-Learning authoring tool (Articulate 360, Camtasia) Learning Management system, Knowledge Management tool and other tools used in creation and maintenance of training resources.
Strong communication skills, both written and verbal, in small and large group environments
Excellent teamwork skills and the ability to establish positive working relationships across the organization
Effective decision making and problem-solving skills
Strong project management skills with high attention to detail
Writing and management of Knowledge Management articles as they relate to training
Working knowledge of key leadership principles

Our Benefits (there are more but here are some highlights):

Competitive salary & comprehensive health benefits including medical, dental & vision

#LI-Remote

Outlined below is a reasonable estimate of H&H’s compensation range for this role.

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is

$75,000—$90,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.