Sales Account Manager

As a Sales Account Manager at HitPay, you will be responsible for overseeing the entire sales cycle from outreach to closing deals with high-growth SMEs. You will manage an account list, nurture client relationships, provide exceptional customer service, and contribute insights to our Product and Engineering teams to shape product strategy.

To be considered for the Sales Account Manager role at HitPay, candidates should have at least 2-3 years of experience in sales, account management, or consulting, ideally within the FinTech sector. Strong interpersonal skills, a strategic mindset, and a passion for FinTech products are essential.

At HitPay, we foster a hybrid working environment that encourages collaboration and independence. You'll work with a highly motivated team while enjoying the flexibility to manage your work-life balance effectively.

The Sales Account Manager plays a crucial role in shaping HitPay's product strategy by sharing client insights and feedback with our Product and Engineering teams, ensuring our offerings align with market needs and client expectations.

HitPay is committed to the professional development of its team members. As a Sales Account Manager, you can expect a clear career progression path, learning opportunities, and the potential for stock options as you grow with the company.

HitPay offers a competitive benefits package, including 21 days of annual paid leave, unlimited medical leave, local GP medical reimbursement, and flexible remote work options to support your well-being and work-life balance.

HitPay stands out in the FinTech industry due to its innovative payment solutions and focus on providing exceptional customer experiences. As a Sales Account Manager, you'll be part of a rapidly expanding company that values your contributions and empowers you to drive client success.

In my experience, building relationships begins with active listening and understanding the client's needs. I prioritize communicating openly, setting realistic expectations, and following up regularly to ensure their satisfaction and foster trust.

Certainly! I have managed the sales cycle from initial outreach to closing deals, utilizing CRM tools to track progress and ensure timely follow-ups. My approach focuses on understanding pain points and delivering solutions that align with client objectives.

To nurture existing accounts, I maintain regular contact with clients through check-ins and performance reviews. I also identify upsell opportunities by introducing them to new features and solutions tailored to their evolving business needs.

When faced with client objections, I respond by actively listening to their concerns and asking clarifying questions. I provide data-driven solutions and success stories that address their objections, reinforcing the value of our products.

I believe key metrics include the conversion rate from leads to closed deals, customer retention rates, and revenue growth from existing accounts. These metrics provide insights into both individual performance and overall business growth.

Staying updated on FinTech trends involves subscribing to relevant industry news, attending webinars, and networking with industry professionals. This knowledge allows me to bring valuable insights to clients and ensure our offerings remain competitive.

In my previous role, I exceeded sales targets by refining my outreach strategy. By analyzing data, I identified high-potential leads and tailored my messaging. I also focused on strong follow-ups, resulting in a 30% increase in my closing rate.

I prioritize accounts by assessing potential value and urgency. I use a tiered approach, focusing on high-value clients while ensuring timely attention to smaller accounts. This balance helps maximize overall sales performance.

I actively seek client feedback to understand pain points and areas for improvement. By collaborating with our Product team, I help refine solutions based on this feedback, which enhances our sales strategy and improves client satisfaction.

My selling style is consultative, where I engage with clients to understand their needs fully. I believe in offering tailored solutions rather than just pushing a product, which fosters trust and encourages long-term relationships.