Home Merchandise Analyst

Lily AI is the customer intent platform built to power the present and future of e-commerce. Lily AI injects robust product attribute data and unique customer intent into the entire e-commerce stack, supercharging retailers of all types by dramatically improving on-site search, personalized product discovery, recommendations and demand prediction, unlocking millions in new revenues.

Lily AI allows major retailing brands to:

• achieve 8-9 digit lifts in top- and bottom-line revenue impact
  
• configure 10x more attributes for each product - from fit to style, from embellishments to occasion and much more
• use the relationships between product attributes & how they intersect with each unique consumer's behavior, motivations and emotional context to then inject customer intent into e-commerce in a way that's never been done before
• supercharge the entire e-commerce stack

The company is a women-founded startup headquartered in Mountain View, CA and is backed by Canaan Partners, NEA, Fernbrook Management, Unshackled Ventures among others. Our customers range from big box stores to specialty brands, and full-line department stores to resale marketplaces.

We are looking for a Merchandise Analyst to join our team! This is a unique opportunity for you to shape the future of personalization & contribute to products built on a shopper's emotional context.

In this role, you will:

• Annotate and label images using internal program for automation training
• Identify patterns and trends in data sets
• Analyze large data sets
• Provide constructive feedback to our engineers on tooling and processes for more efficient labeling, and to improve data quality
• Interpret data and extract actionable insights for automation
• Tackle incoming tasks within a short timeframe
• Evaluate metrics to help improve our productivity
• Retain and understand dictionary of merchandise attributes
• Understand, process, and retain in-depth feedback

What you'll have:

• 5+ years experience in home retail
• Knowledge and experience in Home department/products
• Fashion & Styling terminology required (Passion for fashion!)
• Customer experience - understanding the customers needs
• Must have strong research skills, and organizational skills
• Ability to analyze image and text description
• Ability to maintain sharp focus, even with repetitive tasks for long periods of time
• Tech savvy - knowledgeable in G Suite and MS Office
• Strong communication and interpersonal skills
• Meticulous: Careful and attentive to detail; Acute attention to detail
• Excellent collaboration and communication skills; comfortable addressing all levels within an organization
• Must be a team player and eager to learn
• Highly self-directed and motivated to deliver high-quality work under tight deadlines.
• Comfortable working in a fast-paced, highly collaborative, dynamic work environment
• Ability to multitask effectively, and to accept re-prioritization as necessary

Nice to have:

• Previous home retail e-commerce experience
• Leadership / Management experience