Hook's mission is to empower subscription businesses with machine learning in order to help them improve customer loyalty and revenue generation from existing customers.
We’re a Series A company who have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way.
What you will do:
As a Sales Development Representative, your job will be to lay the foundation for the rest of the sales team by engaging with customers and prospects, helping them understand the benefits of Hook and progressing them in the sales process. You will play a pivotal role in driving revenue growth by generating high-quality leads, qualifying prospects, and setting up meetings for our sales team.
Conduct outbound prospecting activities, including cold calling and emailing to generate new leads and opportunities.
Continuously improve key sales metrics, such as response rates, engagement rates, and conversion rates.
Consistently meet or exceed monthly/quarterly sales targets for lead generation and opportunity creation.
Having in-depth conversations with prospective customers about their needs and communicating those needs to the rest of the team- you will be responsible for helping us stay customer-first.
Represent Hook at industry events and conferences
Sales training and development courses to develop you as a sales expert
Keeping up to date on sales and customer success trends to increase your credibility in the industry e.g. subscribing to blogs/podcasts, reading books, researching case studies.
Who are we looking for?
No prior sales experience required
You are relentless in your pursuit of success, leaving no opportunity unexplored.
Curiosity drives you forward; you are constantly asking questions and seeking new knowledge.
You prioritise collaboration and teamwork, recognising the value of diverse perspectives.
Balancing multiple conversations at different stages comes naturally to you, ensuring each interaction adds value for the customer
Find out more about what it's like to be part of the Sales team at Hook here 👉🏼 https://workinsales.hook.co/
🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays
📈 Generous stock options
🏥 Private health insurance so you can get the best care you need
🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food
📚 Annual learning & development budget for every employee
🏢 Flexible working - we’ll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street
💻 The best equipment for everyone to work with
Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
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Are you ready to kickstart your career as a Sales Development Representative with Hook in London? At Hook, we're on a mission to empower subscription businesses using machine learning to enhance customer loyalty and drive revenue from existing customers. Being a Series A company with impressive funding from top-tier investors like Balderton Capital and Lightspeed, we pride ourselves on our invigorating workplace culture and our roster of rapidly growing customers. In this role, you will be the backbone of our sales team, actively engaging with customers—both current and potential—to demonstrate the benefits of our solutions. Your day-to-day will involve conducting outbound prospecting activities, qualifying leads, and setting the stage for our sales team to close deals. With a constant focus on improvement, you will analyze key sales metrics like response and engagement rates, paving the way for success and growth. We prioritize teamwork and value collaboration, so if you're curious and relentless in the pursuit of success, you'll fit right in. We provide fantastic benefits such as generous holiday options, private health insurance, and a flexible working environment. So, if you’re excited about contributing to our vision and helping build an amazing workplace culture, we’d love to hear from you!
Become a key player at Hook, a Series A startup leveraging machine learning to redefine customer engagement.
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