Job details

Sales Development Representative

About Hook

Hook's mission is to empower subscription businesses with machine learning in order to help them improve customer loyalty and revenue generation from existing customers.

We’re a Series A company who have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way.

What you will do:

As a Sales Development Representative, your job will be to lay the foundation for the rest of the sales team by engaging with customers and prospects, helping them understand the benefits of Hook and progressing them in the sales process. You will play a pivotal role in driving revenue growth by generating high-quality leads, qualifying prospects, and setting up meetings for our sales team.

Conduct outbound prospecting activities, including cold calling and emailing to generate new leads and opportunities.
Continuously improve key sales metrics, such as response rates, engagement rates, and conversion rates.
Consistently meet or exceed monthly/quarterly sales targets for lead generation and opportunity creation.
Having in-depth conversations with prospective customers about their needs and communicating those needs to the rest of the team- you will be responsible for helping us stay customer-first.
Represent Hook at industry events and conferences
Sales training and development courses to develop you as a sales expert
Keeping up to date on sales and customer success trends to increase your credibility in the industry e.g. subscribing to blogs/podcasts, reading books, researching case studies.

Requirements

You are relentless in your pursuit of success, leaving no opportunity unexplored.
Curiosity drives you forward; you are constantly asking questions and seeking new knowledge.
You prioritise collaboration and teamwork, recognising the value of diverse perspectives.
Balancing multiple conversations at different stages comes naturally to you, ensuring each interaction adds value for the customer

Benefits

🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays

📈 Generous stock options

🏥 Private health insurance so you can get the best care you need

🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food

📚 Annual learning & development budget for every employee

🏢 Flexible working - we’ll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street

💻 The best equipment for everyone to work with

Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.

What You Should Know About Sales Development Representative, Hook

If you're ready to jump into a vibrant role as a Sales Development Representative at Hook, you're in for an exciting journey! Our mission is to transform how subscription businesses engage with their customers through the power of machine learning. Based in London, we're a Series A company that's attracting serious attention with funding from top investors like Balderton Capital and Lightspeed. Not only do we work with some of the fastest-growing companies in the world, but we're also aiming to create an exceptional workplace for talented individuals like you. In this role, you'll be the vital first touchpoint for potential clients, helping them understand how Hook can enhance their business outcomes. Your days will include outbound prospecting, cold calling, and crafting engaging emails to uncover leads and qualify prospects that will eventually turn into happy customers. You’ll be supported in meeting your sales targets and encouraged to enhance your skills through training and industry insights, helping you become a true sales expert. Plus, with perks like generous holiday allowance, stock options, and a flexible working environment, you'll find that we genuinely care about your well-being. If you thrive in a collaborative atmosphere and are passionate about crafting meaningful customer relationships, we can't wait to welcome you to our dynamic team at Hook!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Hook

What are the primary responsibilities of a Sales Development Representative at Hook?

As a Sales Development Representative at Hook, you will engage with potential customers through outbound prospecting activities, such as cold calling and emailing. Your key responsibilities include generating leads, qualifying prospects, and scheduling meetings for the sales team. You will also need to analyze key sales metrics, maintain a customer-first approach, and participate in industry events, all while continually improving your sales skills and knowledge.