Backend Software Engineer - HTS / APAC Cloud

About the job

We are looking for a backend software engineer to help build out a world-class travel booking portal for APAC users as part of our Hopper Technology Solutions group.   

You will work as part of a cross-functional team of exceptional engineers, designers and product managers to bring new features to market and provide best in class support for our partners to scale our joint business

A successful candidate loves to build and demonstrates high ownership about outcomes, and constantly looks for and finds creative ways to deliver quality results quickly.  They can distinguish between what has to be right from the start and what what can be iterated on. 

Tech stack:

Our backend systems are written in Scala, and we use a suite of GCP services

Our frontends are web apps using react + typescript

• Design, build and operate API and full-stack solutions
• Operate autonomously but work closely with your fellow engineers as well as designer/PM to ensure high alignment
• Explore engineering improvements for the team and the product
• Collaborate cross-functionally with the product team, other Hopper teams and external partner teams
• Our group operates with very few meetings and emphasizes strong alignment and asynchronous decision making.

• A natural drive to fearlessly deep dive into an unknown code base while keeping their eyes on the goal to deliver results fast
• Strong product thinking: their conception of quality is anchored in the customer
• Experience with, or a willingness to learn, distributed system development in Scala

• Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages
• Hopper provides a monthly allowance* of ¥ 46,000 JPY for our employees in Japan to help reduce costs related to EHI premiums and out of pocket medical expenses.
• Unlimited PTO
• Work-from-home stipend
• Hopper employees have access to utilize any WeWork location in the world - and we will reimburse you up to ¥ 50,000 per month for commuting expenses related co-working or on-site client obligations.
• Please ask us about our very generous parental leave, much above industry standards!
• Carrot Cash travel stipend
• Hopper provides a cash benefit of 1 month salary for each year of service completed, for employees to put towards retirement.
• An entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact

#posttoexternal

More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a global travel agency and travel fintech provider that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.

Here are just a few stats that demonstrate the company’s recent growth:

Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships. 

Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. 

Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. 

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.

 Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline. 

Featured in Apple’s Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company’s Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace. 

Come take off with us!