Job details

Analytics Manager

Remote

At HopSkipDrive, our goal is to create opportunity for all through mobility.

We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software and advisory services, we solve the biggest transportation challenges facing schools and school districts around the country.

Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than 3.3 million rides and operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

Who you are

Reporting to the Vice President of Data Science & Analytics, the ideal candidate has a strong foundation in data analytics, is an experienced analytics manager, has a go-getter attitude and the drive to advance their career in a rapidly growing technology company. You think like a business owner. You are excited to jump in and help your teammates, and you’re always thinking of ways to constructively challenge the status quo and improve the business. You are an A+ player who is inspired by the mission we are pursuing and by the opportunity to define a new category in an incredibly fast-moving market. You are excited to bring your best, to learn from those around you and to push hard while contributing to our powerful vision of positively impacting kids’ lives everyday.

At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.

Your Role

As an Analytics Manager you will empower people in the company to take informed actions. You will partner closely with the most senior leaders of our business and your primary goal will be to ensure that the data needs of their departments are being met. Confident, clear, and frequent communication will be required. The primary deliverables of your team will be data products, as well as thought leadership, troubleshooting, and the successful scaling of our processes.

Specific day-to-day responsibilities:

Build and manage a high-performing team of data analysts providing guidance on soft and hard skills, promoting best practices, developing culture, and evaluating performance.
Partner closely with stakeholders to understand business goals and strategically evolve the data products they use to achieve their goals.
Own and prioritize the request work stream for new data products, enhancements, and fixes.
Communicate responsively across teams, align expectations, and manage project scopes.
Improve our internal support processes and efficiency as we scale the team.
Work with data producers to ensure sufficient data collection and high data integrity.
Create trustworthy and standardized data to expose an accurate and consistent view of the business.
Develop actionable dashboards and insightful statistical analyses to inform strategy, understand customer and CareDriver acquisition and retention, assess product performance, and positively impact company revenue and transportation solutions.

Skills and Experience

10+ years of hands-on data analytics experience with direct stakeholder interactions and at least 2 years of leadership experience.
A track record of impactful project and people management experiences.
Experience working as an individual contributor on a data analytics team.
Sound knowledge of data visualization, analytical, and statistical methods and the technical ability to apply these methods, e.g., using BI visualization tools (Tableau, Looker), SQL, and scripting languages (Python, R).
Excellent verbal and written communication skills and the ability to convey technical concepts and their implications to leadership and other decision makers with diverse backgrounds.
Ability to thrive in a fast-paced work environment.
Highly self-motivated learner, with strong attention to detail. Curious, collaborative, team player.
Passionate about high quality, insightful data analysis and making a difference with data.

Our Investment In You

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.

HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is $150,000 - $180,000. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.