Housing Representative

Housing Representative

Eastern Illinois University’s Residential Life Department is seeking candidates for a full-time Housing Representative. This position will support and assist in the operation and administration of residential housing and facilities, residential life programs, and implementation of housing procedures and policies. Duties will include:

• Assist and support front desk management of all residential facilities and main housing office.
• Assist in the processing of housing contracts, applications, assignments, room changes, and termination processes. Coordinate room change requests.
• Assist in managing the mail process for all housing facilities.
• Assist in the billing process, including the initial billing and any changes to a student’s account.
• Assist in the submission of work orders.
• Responsible for key inventory of lockout keys and back up keys.
• Provide frontline customer service for the main housing office.

Requirements for this position are:

• 30 semester hours equals six (6) months.
• 60 semester hours equals one (1) year.
• 90 semester hours equals two (2) years.
• 120 semester hours or a Bachelor’s Degree equals three (3) years.
• Master’s Degree or higher equals four (4) years.

The Civil Service Examination for this classification is a credentials assessment. No participation other than the submission of applicant materials is required from qualified applicants.

To apply, please submit an application, resume, references, and transcripts online

EIU offers an excellent benefits package, including competitive employee insurance premiums as well as flexible options for medical coverage. Vision insurance is included at no cost and dental insurance is available. Eligible employees participate in the State University Retirement System, which offers medical insurance upon retirement. Tuition waivers are offered for continued educational goals, and a generous paid time off package includes at least 12 paid holidays, earned vacation, and sick time. AA/EEOE