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Chief of Staff

We’re looking for a Chief of Staff to work directly with the MD to drive results, manage critical areas of the business, and step into departments as needed to ensure everything runs smoothly. 

You’ll keep teams focused on performance, efficiency, and product growth while handling high-priority tasks for the MD and CEO. This role is all about action—fixing problems, cutting through inefficiencies, and delivering results fast.

If you thrive under pressure, take ownership without being asked, and can juggle competing priorities while keeping the business moving forward, we want to hear from you.

  • Led big teams for 5+ years
  • Delivered big changes that actually matter, not fluff.
  • Worked across teams to make change happen—no silos, no excuses.
  • Improved employee engagement in a way people noticed.
  • Can explain complex changes clearly and phase them properly—no jargon.
  • Not afraid to challenge senior leaders and get things done.
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CEO of Houst
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James Jenkins-Yates
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What You Should Know About Chief of Staff, Houst

Are you ready to take the reins in a fast-paced environment? We’re searching for a dynamic Chief of Staff to collaborate directly with the Managing Director at our innovative company. In this pivotal role, you will be at the forefront of driving significant results, overseeing essential parts of the business, and stepping into various departments as necessary to ensure seamless operations. Your day-to-day will involve keeping teams aligned with performance goals, enhancing efficiency, and fostering product growth, all while managing high-priority initiatives for the MD and CEO. Action is your middle name; you're adept at identifying and solving problems quickly, tackling inefficiencies head-on, and delivering impactful results without delay. If you thrive under pressure and can prioritize like a pro while keeping the organization on track, we’re eager to connect with you. We’re looking for candidates who have led large teams for over five years, made significant changes that matter, and fostered cross-departmental collaboration without falling into silos. Additionally, a knack for improving employee engagement in meaningful ways is a must! Clear communication is key, so if you can break down complex changes into understandable phases and aren’t afraid to challenge senior leaders when necessary, we want to hear your story.

Frequently Asked Questions (FAQs) for Chief of Staff Role at Houst
What are the main responsibilities of a Chief of Staff at our company?

As a Chief of Staff at our company, you'll be tasked with driving results across various departments, managing high-priority projects for the MD and CEO, and ensuring overall operational efficiency. You'll play a critical role in keeping teams focused on performance and product growth while swiftly addressing any inefficiencies.

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What qualifications are required for the Chief of Staff position?

To be successful as a Chief of Staff at our company, you should have at least 5 years of experience in leadership roles, with a proven track record of delivering impactful changes. Strong communication skills, the ability to nurture inter-departmental relationships, and experience in driving employee engagement initiatives are also essential.

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How does the Chief of Staff contribute to the company's growth?

The Chief of Staff significantly contributes to the company's growth by ensuring that all teams are aligned with strategic goals, driving high-priority projects, and effectively communicating complex changes throughout the organization to maintain clarity and momentum in operations.

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What skills are crucial for a Chief of Staff in our company?

Crucial skills for a Chief of Staff in our company include exceptional leadership, problem-solving abilities, outstanding communication, and the capacity to manage multiple priorities simultaneously. Additionally, being fearless in challenging existing practices and a knack for improving team dynamics are vital.

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What is the work environment like for a Chief of Staff at our company?

The work environment for a Chief of Staff at our company is dynamic and fast-paced. You’ll engage with various teams and senior leaders, focusing on driving initiatives forward while also nurturing a culture of collaboration and performance across the organization.

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Common Interview Questions for Chief of Staff
How do you prioritize tasks as a Chief of Staff?

In an interview, emphasize your ability to assess tasks based on urgency and impact. Discuss using tools or methods like the Eisenhower Matrix to distinguish between what’s urgent and important, ensuring that high-priority initiatives align with company goals.

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What strategies do you employ to improve team performance?

Share specific strategies, such as implementing regular feedback mechanisms, setting clear performance metrics, and fostering a culture of open communication. Highlight examples of how these strategies led to noticeable improvements in employee engagement and productivity.

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Can you give an example of a significant change you've led?

Be prepared to discuss a specific instance where you identified a problem, proposed a solution, and then implemented a successful change. Focus on the steps you took, how you communicated changes, and the positive outcomes that resulted.

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How do you manage conflicts among departments?

Discuss your approach to conflict resolution which includes active listening, mediating discussions, and focusing on collaborative solutions. Provide a scenario where you successfully navigated a conflict and the techniques you used to achieve a resolution.

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What qualities do you think a Chief of Staff should possess?

Highlight qualities such as strong leadership, adaptability, resilience, and excellent communication skills. Provide examples of how each quality has played a role in your previous experiences and its importance in your leadership style.

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How would you handle a high-pressure situation?

Share your techniques for managing stress and pressure, such as breaking tasks into manageable parts, maintaining a focus on the end goal, and utilizing stress-relief techniques. Offer a specific instance where you successfully managed high pressure.

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What is your approach to cross-department collaboration?

Explain your strategy for fostering effective collaboration among departments, such as establishing regular cross-functional meetings, creating shared goals, and utilizing collaboration tools to maintain transparency and communication.

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How do you ensure alignment with the company’s vision and goals?

Show how you communicate the company vision regularly, set clear objectives, and obtain feedback from teams to ensure everyone is onboard and aligned. Share examples of how this alignment has positively impacted project outcomes.

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In what ways can a Chief of Staff contribute to company culture?

Discuss your strategies for enhancing company culture through initiatives that foster inclusion, recognition of performance, and initiatives for team bonding. Provide examples of past successes where you improved organizational culture.

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What do you believe is the biggest challenge for a Chief of Staff?

Discuss challenges such as balancing immediate tasks with long-term strategy or navigating complex internal dynamics, and explain how you approach these challenges with strategic thinking and adaptability.

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H By Houst
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Full-time, remote
DATE POSTED
January 13, 2025

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