HR Coordinator, McLean Hospital

HR Coordinator, McLean Hospital

- (3244762)

About Us
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Overview

The HR Coordinator provides broad support to the Human Resources Department and is responsible for front-line customer service. Prioritizes and performs a variety of functions including trouble shooting and responding to management, staff, and job candidates. This role is responsible for POI processing and records maintenance in a timely and efficient manner. The HR Coordinator takes an active lead in HR-sponsored events for the Hospital. The HR Coordinator will also assist in the coordination of special projects and work on other assignments as needed.

Responsibilities

• Responsible for first-line coverage of all phone and walk-in traffic to the HR Department.
• Prepares and submits Re-CORI information and maintains/tracks CORI results. Notifies HRBP/Recruiter/VP of HR of any issues as they come up and sends clearance notifications.

• Troubleshoots issues/problems related to the HRIS/ATS/HealthStream systems.

• Assists workforce members with setting up User IDs or troubleshooting logon issues.

• Answers basic questions related to employment, policies, pay, benefits, etc. within scope of ability and responsibility and triages other inquiries as appropriate. This may include questions from all levels of staff. Refers staff to ASKmyHR to submit tickets and search for information that they are seeking.

• Plans and coordinates department events, including PIE, VOE, Service Awards, BBQ, Ice Cream Social, etc.

• Submits and manages all Purchase orders, invoice reconciliation related to special events.

• Takes an active role in audits including Joint Commission, DMH, BSAS, EEC, etc

• Provides backup to New Hire Coordinator, taking new hire appointments, I-9, E-verify documents when they are not on site, EEC RE- CORI submission, ME Drivers license audit, BSAS biannual background checks, maintain queries and follow eah monthly etc.

• Responsible for handling employee PERKS and discounts, including regular audit and accountability for cash flow.

• Tuition Reimbursement Responsibilities overseeing the process from employee submission to payment of reimbursement, following policies and procedures:

o Approves/Denies all tuition reimbursement requests via HRMS system in a timely fashion.
o Interprets and enforces policy with guidance from HR management
o Communicates with employees regarding questions/clarifications or denials.

• Performance Appraisal Responsibilities:

o Reviews all performance appraisals received for completion
o Approves transactions in HRMS system in a timely fashion
o Loads all documentation in OnBase electronic filing system
o Follows up as appropriate on missing documentation/transactions

• RE-CORI Responsibilities:

o Processes all EEC, MBC (State of Maine), and Adam Walsh CORIs.
 For EEC CORIs, follows up on all fingerprinting requirements
o Conducts audits and coordinates re-CORI requirements for EEC and MBC
o Utilizes PeopleSoft functionality to track CORI clearances in the employee record.

• HealthStream Responsibilities:

o Assigns trainings as needed
o Runs completion reports
o Follow up on non-completions of annual trainings and new hire trainings as needed
o Troubleshoots basic problems and questions from employees – in person, via email and via ServiceNow system

• Orientation Responsibilities assisting HRBP’s:

o Ensures all HealthStream trainings are properly assigned to new hires
o Ensures completion of HealthStream trainings following NEO for tracking and compliance

• Other duties may include specialized projects, assistance with audits (Joint Commission, EEC, etc.)

• Performs other duties as assigned.

Skills, Abilities and Competencies

• Perform front-line customer service, interacting with management, workforce members, and job candidates.
• Excellent interpersonal skills (written and verbal communication skills) on phone, in person, and electronically.
• Ability to work with limited supervision.
• Ability to work in a fast paced environment, with changing priorities.
• Maintain discretion and confidentiality of employee information.
• Excellent organizational and problem solving skills with a strong attention to detail.

EEO Statement

Primary Location MA-Belmont-MGB MCL Belmont

Work Locations MGB MCL Belmont 115 Mill Street Belmont 02478

Job Human Resources - Administrative Support

Organization Mass General Brigham

Schedule Full-time

Standard Hours 40

Shift Day Job

Posted Shift Description M in office 8a-4:30p, T remote, W/TH in office 8a-4:30p, F remote

Employee Status Regular

Recruiting Department MGB McLean HR

Job Posting May 17, 2023