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Senior HubSpot CX Marketing Consultant (USA)

Welcome to Huble šŸ‘‹ - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and being human.

As a Senior HubSpot CX Marketing Consultant, your role requires expert knowledge in the MarTech space. This entails consulting with clients to understand their business and marketing needs, developing effective marketing strategies and technology architectures, configuring technology systems, and managing change processes.

To enable our teams to work synchronously, this role would be best suited for someone based in Central or Eastern time zones.

šŸš€ Here are a few of the tasks you'll get to work on:

  • Design and execute a cutting-edge marketing strategy and framework, adeptly anticipating and meeting the unique demands of our valued clients. Your goal will be to ensure exceptional client satisfaction throughout the entire process.
  • Initial setup and training for clients. The work will involve setting up tools after the Solution Architect has completed their architecture and configuration.
  • Provide continuous consultancy for clients by managing a wish list of client needs and goals.
  • Take ownership of integration projects in which you actively participate, from a Marketing and CX perspective.
  • Analyse and provide recommendations on how clients can follow marketing and technology best practices through technology audits.
  • Ensuring integrated reporting across the tech solutions to enable closed-loop reporting and ensure integrations meet these criteria.
  • Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space.
  • Provide expertise in technology features and how to leverage these for marketing & relevant communications.

šŸ—ļø To excel in this role, you should have the following:

  • Extensive experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy.
  • A solid knowledge of HubSpot or equivalent CRM platforms such as Salesforce, Pardot, or Marketo.
  • Exceptional communication and writing skills in English with the ability to articulate concepts clearly.
  • A strong business acumen and the ability to conduct engaging presentations.
  • Hands-on experience with online marketing tools, methodologies, and practices.
  • Familiarity with agile marketing and the ability to adapt to changing processes.
  • A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing.
  • Technical proficiency and the ability to quickly grasp our technology stack.
  • Basic knowledge of HTML and CSS is a plus.

āš”ļø These personal qualities are key to your success:

  • Innovative and driven by an entrepreneurial spirit.
  • Outstanding interpersonal skills, adept at working independently or collaboratively.
  • Emotionally intelligent and displaying maturity.
  • Exude enthusiasm and a deep passion for your work.
  • Possess an impeccable attention to detail and meticulousness.
  • Focused on delivering quality results at all times.

šŸ‘„ Meet the Team:

You'll be an integral part of the team, collaborating closely with Amy Dwyer (Chief Strategy & Solution Officer) and fellow consultants.

šŸ›£ļø Interview Process:

  • 1st Interview (30 min)
  • Presentation Interview (60 min)
  • Final Interview (30 min)

We aim to complete the process in under 15 working days (subject to availability).

šŸŽ As part of the remuneration package, you will receive the following:

  • šŸŒ Work from anywhere: Enjoy the freedom of remote work.
  • šŸ¦ Pension scheme: Enjoy a discretionary 401K Match.
  • šŸ„ Healthcare benefits: Join our company healthcare scheme after just one full calendar month of service.
  • šŸŖ‘ Create your ideal workspace: Receive a budget to set up your home office with your preferred desk and chair.
  • šŸ’» Choice of devices: Choose between a MacBook or Windows Laptop, complete with a monitor and mouse.
  • šŸŒ“ Generous leave policy: Enjoy 19 annual leave days, in addition to Public and Banking Holidays, and receive 1 bonus day for special occasions like your Birthday.
  • šŸ§˜ Flexible working hours: Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments.
  • šŸ‘• Show your company pride: Get your hands on Huble Swag.

šŸ¤ Keen to Huble with us?

If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!

NB: Please note that candidates must have the legal right to work in the USA.

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What You Should Know About Senior HubSpot CX Marketing Consultant (USA), Huble

Welcome to Huble! Weā€™re thrilled to share an exciting opportunity for a Senior HubSpot CX Marketing Consultant to join our vibrant team. As a prestigious digital business and CRM consultancy holding Elite HubSpot Partner status, we focus on elevating our clients' CRM prowess while providing innovative strategic insights across marketing, sales, and design. In this pivotal role, you will leverage your extensive MarTech expertise to craft and implement cutting-edge marketing strategies tailored to our clientsā€™ unique needs. Youā€™ll regularly consult with clients, ensuring they receive the highest level of service and satisfaction throughout our collaboration. From the initial setup and training to steering integration projects, you'll be at the forefront of transforming marketing landscapes. Weā€™re looking for someone who thrives on collaboration and communication, adeptly managing client relationships and expectations. As a Senior HubSpot CX Marketing Consultant, youā€™ll also analyze best practices and keep our team updated with the latest technology innovations in the marketing space. If you have a strong background in digital marketing and a passion for delivering quality results, come join an organization that prioritizes both professionalism and an enjoyable work culture. Plus, enjoy the freedom of remote work and numerous perks designed to support your professional journey and work-life balance. Excited to take on this challenge? Letā€™s Huble together!

Frequently Asked Questions (FAQs) for Senior HubSpot CX Marketing Consultant (USA) Role at Huble
What does a Senior HubSpot CX Marketing Consultant do at Huble?

At Huble, a Senior HubSpot CX Marketing Consultant engages deeply with clients to develop effective marketing strategies tailored to their unique business needs. This role involves everything from consulting to designing marketing frameworks and managing technology systems integration, ensuring ongoing client success and satisfaction.

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What qualifications are needed for the Senior HubSpot CX Marketing Consultant position at Huble?

Candidates for the Senior HubSpot CX Marketing Consultant position at Huble should possess extensive experience in digital marketing, particularly in a consulting role within a digital agency or consultancy. A solid understanding of HubSpot or similar CRM platforms is essential, along with exceptional communication skills and a strategic mindset.

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What is the interview process like for the Senior HubSpot CX Marketing Consultant role at Huble?

The interview process for the Senior HubSpot CX Marketing Consultant role at Huble consists of three stages: a 30-minute initial interview, a 60-minute presentation interview, and a final 30-minute interview. We aim to complete the entire process within 15 working days for efficient candidate experience.

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Can I work remotely as a Senior HubSpot CX Marketing Consultant at Huble?

Yes! Huble offers the flexibility for a Senior HubSpot CX Marketing Consultant to work remotely, allowing you to enjoy the freedom of managing your work environment and hours while collaborating with our team across different time zones.

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What kind of support does Huble provide to new hires in the Senior HubSpot CX Marketing Consultant role?

Upon joining Huble as a Senior HubSpot CX Marketing Consultant, youā€™ll receive initial setup and training based on your clients' needs. Youā€™ll also have continual support through ongoing consultancy and resources to ensure your success and growth within your role.

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What are the career advancement opportunities for a Senior HubSpot CX Marketing Consultant at Huble?

At Huble, Senior HubSpot CX Marketing Consultants have numerous career advancement opportunities, including roles in project management, strategic planning, and mentoring other consultants. We believe in fostering professional development and enabling our team to grow within the company.

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What benefits can I expect as a Senior HubSpot CX Marketing Consultant at Huble?

As a Senior HubSpot CX Marketing Consultant at Huble, you can expect a comprehensive benefits package that includes a flexible work environment, healthcare support, a pension scheme, generous annual leave, and a budget to personalize your home office setup.

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Common Interview Questions for Senior HubSpot CX Marketing Consultant (USA)
What experience do you have with HubSpot or similar CRM platforms?

Highlight your hands-on experience with HubSpot or other CRM tools such as Salesforce or Marketo. Discuss specific instances where you have leveraged these platforms to improve client outcomes or drive successful marketing strategies.

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How do you approach developing a marketing strategy for a client?

Explain your methodical approach, detailing how you would assess the client's business goals and marketing needs. Include steps such as conducting audits, analyzing data, and collaborating with stakeholders to formulate a tailored strategy.

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Can you describe a successful integration project you managed?

Share a concise yet detailed account of an integration project where you played a key role. Focus on your specific contributions, the challenges faced, and the positive outcomes for the client, illustrating your project management skills.

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How do you stay updated with MarTech trends and updates?

Discuss your strategies for staying informed about the MarTech landscape, such as following industry publications, attending webinars, and participating in networking events. Emphasize how this knowledge benefits your work and clients.

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What is your understanding of Inbound Marketing and CX Marketing?

Articulate your knowledge of Inbound Marketing principles and how they relate to Customer Experience (CX) Marketing. Provide examples of strategies you have implemented that exemplify these concepts in a real-world context.

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How do you ensure client satisfaction throughout the consulting process?

Explain your techniques for maintaining high client satisfaction, such as regular check-ins, clear communication, and adapting to client feedback. Use anecdotes to highlight your passion for exceptional service.

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What tools do you prefer for project management and client communication?

Share the tools you find most effective in managing projects and fostering communication, such as Trello, Asana, or Slack. Discuss how these tools have successfully streamlined your processes in past roles.

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Describe a time you had to adapt your strategy on the fly. What was the result?

Provide a specific example of a situation where a change in circumstances required a swift pivot in your approach. Discuss your thought process, implementation, and the resulting impact on the project or client relationship.

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What is your process for conducting technology audits for clients?

Outline your approach to performing technology audits, including data collection, analysis, and presenting findings to clients. This shows your thoroughness and commitment to delivering actionable recommendations.

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How do you handle feedback or criticism from clients?

Express your openness to feedback by emphasizing your understanding of its importance for improvement. Share a story where you utilized client feedback to enhance your work or improve client relationships.

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huble is a global hubspot, marketing & creative consultancy helping companies to constantly evolve their business performance using both its hubspot expertise, and its strategic consultancy, across marketing, creative and sales. certified for iso...

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Full-time, remote
DATE POSTED
November 27, 2024

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