Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Director of Product Management, Commerce Billing image - Rise Careers
Job details

Director of Product Management, Commerce Billing

POS-20936


 

Director of Product Management, Commerce Billing

Location: USA

The HubSpot Product team is passionate about building tools that help businesses market, sell, serve their customers, and ultimately grow better. We build for more than 160,000 customers in over 120 countries around the world. Our team has scaled rapidly over the past few years, and our need for empathetic, adaptable, and remarkable product leaders have grown in kind.

Our product leaders have a few things in common: they are strong visionaries with previous success in defining a strategic roadmap, delivering a business plan, and positioning products in the market successfully that solve real customer problems. They are able to work autonomously, lead with psychological safety, and grow a team into more than the sum of its parts. 

In this role, you’ll get to:

  • Join a product led culture
  • Drive our strategy, product roadmap & guide new product ideas from an initial concept all the way to product launch
  • Work in alignment with partners in UX and Engineering to create the greatest value and usability for our customers
  • Use data to identify opportunities, strategize to execute these changes, and partner with business stakeholders across HubSpot to make these solutions for our customers
  • Have a big voice and greater impact - we’re excited to hear your point of view
  • You’ll support your team with clear expectations and career paths which allows our turnover to be low and eNPS scores high
  • You will be empowered and empower your teams to show up authentically and be based where you can do your best work even if that’s remote
  • Build psychologically safe and diverse teams and care deeply about inclusion
  • Read more about our product principles here

This Director of Product  role will be responsible for leading a growing and senior team of PMs responsible for our Billing tools and product suite (Invoices, Subscriptions, Integrations, Billing and Revenue Management). This is a greenfield opportunity to build a market-leading experience by embedding commerce natively into HubSpot’s CRM. In this role, the Director will be responsible for creating and executing on the vision of how HubSpot builds the channels that support B2B merchants, however they choose to go-to-market.

If you are a leader skilled in marrying product strategy with the growth of your company, while scaling a product team into more than the sum of its parts, we want to talk to you.  

Our career ladder for leadership roles within Product Management: 

Group Product Manager Director → Sr. Director → VP → SVP → EVP → CPO

We are looking for people who have:

Successfully built B2B billing products for one-time and recurring use casesExperience in setting up various pricing models and billing runs/schedulesBuilt ramps, tiers and product bundles into a holistic billing offeringDeep understanding of how B2B businesses transactDemonstrate a platform mindset in how they build productsAbility to create a vision and strategy for the entire billing group for the next 2-3 yearsAdept at cross-functional collaboration and stakeholder alignmentA proven track record of building and leading diverse and inclusive product management teams as a people manager (hiring, performance management, coaching of Product Managers)

  • A deep focus on understanding our customers and making their experience personalized and better
  • Excellent verbal and written communication skills, and the willingness to defend their ideas to key stakeholders
  • Experience with complex growth initiatives and product rollouts
  • Healthy technical and interpersonal problem-solving skills
  • Proven leadership skills, and the ability to make decisions, test assumptions, and iterate - often without perfect information
  • Desire and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment

Someone who can add to the culture of the product team and cares about diversity, inclusion, and belonging




Cash compensation range: 240000-384000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.


We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.


At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements


Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.


About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 


By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information. 

HubSpot Glassdoor Company Review
4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
HubSpot DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of HubSpot
HubSpot CEO photo
Yamini Rangan
Approve of CEO

Average salary estimate

$312000 / YEARLY (est.)
min
max
$240000K
$384000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Product Management, Commerce Billing, HubSpot

At HubSpot, we are on the lookout for a talented Director of Product Management, Commerce Billing to join our passionate Product team right from the comfort of your home in the USA. We’re dedicated to building remarkable tools that empower businesses to market, sell, and serve their customers effectively. This isn’t just any ordinary role; it’s an opportunity to shape our product strategy and drive the roadmap for billing tools that help our customers thrive. As the Director of Product Management, you'll guide the creation and launch of innovative billing solutions, working closely with UX and engineering partners to ensure we deliver maximum value. We believe in a data-driven approach, so you'll utilize insights to identify opportunities for growth and enhance user experience. Your leadership will help foster an environment of psychological safety and inclusivity within your diversely skilled team of product managers. You’ll be responsible for mentoring these individuals, setting clear career paths, and maintaining a low turnover rate, which we take pride in. If you have a strong background in B2B billing products, a strategic mindset, and a desire to make a genuine impact, this role is tailor-made for you. Join us at HubSpot, where we encourage authenticity and offer the chance to build a market-leading experience that integrates commerce seamlessly into our CRM. Ready to take on this exciting challenge? Let’s talk!

Frequently Asked Questions (FAQs) for Director of Product Management, Commerce Billing Role at HubSpot
What are the main responsibilities of a Director of Product Management at HubSpot?

The Director of Product Management, Commerce Billing at HubSpot holds several key responsibilities. First and foremost, you'll be tasked with defining the strategic roadmap for our billing tools and leading them from concept to launch. You’ll collaborate closely with cross-functional teams, including UX and engineering, to ensure product usability and value. Moreover, data analysis is vital in identifying opportunities for improvement, helping elevate the overall customer experience. Leading and mentoring your team of product managers, fostering an inclusive environment, and promoting collaboration across departments will also be crucial elements of your role.

Join Rise to see the full answer
What qualifications are required for the Director of Product Management position at HubSpot?

To excel as the Director of Product Management for Commerce Billing at HubSpot, candidates should possess extensive experience in building B2B billing products for various use cases, both one-time and recurring. A deep understanding of transaction processes in the B2B environment and expertise in developing pricing models and billing schedules is crucial. Moreover, exceptional leadership skills to guide a diverse team, along with strong communication abilities, will be vital in advocating for ideas to stakeholders and ensuring a thriving team dynamics.

Join Rise to see the full answer
How does HubSpot support the growth and development of its Product Management team?

At HubSpot, personal and professional development is highly regarded, especially for the Product Management team. In this role, you'll set clear expectations and career paths for your team, which fosters low turnover rates and high engagement scores. HubSpot emphasizes autonomy, encouraging team members to express themselves authentically while also providing opportunities for mentorship and coaching. Regular in-person events and summits are held to reinforce team connections, enhancing collaboration across the organization.

Join Rise to see the full answer
What is the company culture like at HubSpot for the Director of Product Management role?

HubSpot promotes a vibrant and inclusive culture designed to empower every employee, including the Director of Product Management. We believe in authenticity, psychological safety, and nurturing a diverse workforce. As a leader within the Product team, you'll inspire change by encouraging collaboration and engagement. The culture is built on principles that emphasize transparency, empowerment, and a strong sense of belonging, ensuring that every employee feels valued and connected within the broader mission of helping businesses grow better.

Join Rise to see the full answer
What benefits can I expect while working as Director of Product Management at HubSpot?

As the Director of Product Management at HubSpot, you can expect a comprehensive benefits package that goes beyond cash compensation. In addition to a competitive salary ranging from $240,000 to $384,000 annually, eligible employees may participate in HubSpot’s equity plan, access to various perks, and a rich suite of benefits designed to support your well-being and professional growth. HubSpot's commitment to transparency regarding compensation practices reflects our dedication to fair and equitable treatment of our employees.

Join Rise to see the full answer
Common Interview Questions for Director of Product Management, Commerce Billing
Can you describe your experience in managing successful product launches?

When answering this question, it's crucial to highlight specific product launches you've overseen, focusing on the strategies used to gather insights, collaborate with teams, and drive the project to completion. Discuss challenges faced during these launches and how you overcame them while ensuring product-market fit. Providing metrics or outcomes can add weight to your response, showcasing the effectiveness of your approach and decision-making.

Join Rise to see the full answer
How do you prioritize features in a product roadmap?

To effectively answer this, discuss your framework for prioritization. Describe how you consider factors such as customer feedback, market trends, and business objectives. It can be useful to mention the use of frameworks like the MoSCoW method or data-driven analysis techniques to ensure that the most impactful features are prioritized. Concrete examples from your past experience can also demonstrate your effectiveness in this area.

Join Rise to see the full answer
Why is collaboration important in product management?

When addressing this question, emphasize that collaboration drives innovation and success. Discuss how multidisciplinary collaboration with UX, engineering, marketing, and sales enhances product development, ensuring user-centric solutions. Bringing examples of how you've leveraged collaboration to boost team performance or foster diverse ideas can support your response and illustrate your leadership ethos.

Join Rise to see the full answer
How do you ensure a product meets both customer needs and business goals?

In your answer, emphasize the importance of balancing customer insights with business objectives. Detail your approach to gathering customer feedback and utilizing data to inform product decisions. Discuss how you align product initiatives with broader company goals, ensuring that innovations not only satisfy customer requirements but also contribute to the company's success over time.

Join Rise to see the full answer
What strategies do you use to advocate for your product vision to stakeholders?

Share your tactics for effective stakeholder communication, such as creating comprehensive presentations backed by data, emphasizing success metrics, and clearly articulating the benefits of your product vision. Discuss how listening to feedback and adapting your advocacy strategies can help in gain buy-in while fostering relationships with key stakeholders.

Join Rise to see the full answer
Can you give an example of a time when a product didn’t perform as expected?

When answering this, recount a specific scenario focusing on your role in the situation. Discuss your analysis of what went wrong, how you addressed the challenges, and what changes you implemented to turn the situation around. Highlight how you used the experience as a learning opportunity to influence future projects.

Join Rise to see the full answer
What techniques do you use for team motivation and performance management?

Reflect on your leadership style and how you foster a motivated team culture. Discuss techniques like setting clear expectations, recognizing achievements, providing constructive feedback, and supporting professional development opportunities. Concrete examples of past successes in team building can illustrate your approach effectively.

Join Rise to see the full answer
How do you handle conflicts within product teams?

Explain your conflict resolution strategy, focusing on honest communication and encouraging open dialogue among team members. Describe your approach to moderating discussions, ensuring all voices are heard, and facilitating compromise or consensus. Highlight any successful resolution examples to reinforce your effectiveness in such situations.

Join Rise to see the full answer
What metrics do you track to measure product success?

Detail the key performance indicators (KPIs) you find most valuable, such as user engagement, retention rates, or revenue growth. Explain how you determine which metrics are relevant based on the product's goals and customer feedback. Providing specific scenarios where you tracked these metrics can further validate your familiarity with measuring product success.

Join Rise to see the full answer
What do you think is essential for building a product team culture focused on diversity and inclusion?

Discuss your belief that fostering diverse perspectives can significantly enhance creativity and innovation in product development. Share your strategies for building inclusive teams, such as promoting equitable hiring practices, celebrating diverse ideas, and encouraging open discussions. Highlight your previous successes in creating an inclusive environment to underline your commitment to this essential aspect.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Mission Driven
Customer-Centric
Transparent & Candid
Growth & Learning
Fast-Paced
Inclusive & Diverse
Work/Life Harmony
Rise from Within
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Education Stipend
Learning & Development
Bias Training
Performance Bonus

As a Customer Success Manager at HubSpot, you will leverage your creativity and relationship-building skills to guide Nordic and Benelux clients in maximizing their software use.

Photo of the Rise User
Mission Driven
Customer-Centric
Transparent & Candid
Growth & Learning
Fast-Paced
Inclusive & Diverse
Work/Life Harmony
Rise from Within
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Education Stipend
Learning & Development
Bias Training
Performance Bonus

Join HubSpot as a Small Business Account Executive and leverage your sales skills to help French companies grow using innovative CRM solutions.

Photo of the Rise User
Posted 5 days ago

Seeking an experienced Senior Product Manager to drive growth and adoption of OPSWAT's Secure Managed File Transfer product in the cybersecurity realm.

Photo of the Rise User
Qantas Group Hybrid Sydney, New South Wales, Australia
Posted 9 days ago

Join Qantas as a Senior Product Manager and play a pivotal role in transforming the airport customer experience through innovative strategic initiatives.

Photo of the Rise User
Posted 13 days ago
Feedback Forward
Collaboration over Competition
Growth & Learning
Transparent & Candid

Become a key leader at BioRender, where your expertise in enterprise product management will help shape the future of science communication tools.

Photo of the Rise User

As a Senior Product Manager at McGraw Hill, you'll lead the development of assessment products that impact the education landscape.

Photo of the Rise User
Oshkosh Corporation Hybrid Hagerstown, Maryland, United States
Posted 4 days ago

As a Senior Manager at JLG, lead initiatives to ensure product safety and reliability while driving compliance across all functions.

HubSpot is an American AI-powered customer relationship management platform founded in Boston in 2016 that helps millions of businesses grow worldwide.

365 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge InnovatorBadge Future Unicorn
CULTURE VALUES
Mission Driven
Customer-Centric
Transparent & Candid
Growth & Learning
Fast-Paced
Inclusive & Diverse
Work/Life Harmony
Rise from Within
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Education Stipend
Learning & Development
Bias Training
Performance Bonus
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 9, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!