Job details

Customer Support Specialist - job 2 of 2

Human Interest is a high-growth tech company on a mission to provide affordable retirement benefits to small and medium-sized businesses. They are looking for a Customer Support Specialist to join their team.

Skills

Customer service passion
Strong organizational skills
Effective communication skills

Responsibilities

Manage a steady volume of inbound customer inquiries via email, phone, and chat.
Work cross-functionally with internal and external partners to resolve customer issues.
Provide best in class customer service.
Manage caseload and follow up with customers as required.

Education

High school diploma or equivalent

Benefits

401(k) with employer match
Top-tier health, dental, and vision insurance
Generous PTO and parental leave policies
Mental health support services

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Human Interest Glassdoor Company Review

3.8

Human Interest DE&I Review

4.0

CEO of Human Interest

Jeff Schneble

Approve of CEO

By Human Interest

We believe that everyone deserves access to a secure financial future. Human Interest offers the easiest and most affordable 401(k) retirement plan for the modern workforce. We empower all businesses, no matter their size, to safeguard the finan...

32 jobs

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FUNDING

Series D

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Investment & Asset Management

TEAM SIZE