Remote E-Commerce Store Manager

Company introduction:

Welcome to Hustler Marketing, where great minds meet perfect execution. We’re a global e-commerce marketing agency with roughly 70 team members worldwide. We’re a Klaviyo Elite partner and proud holders of the Yotpo Award for the Best Retainer Agency in Europe. 

We’re experts in email, SMS, landing page, and creative ads marketing, but we’re about to take things to the next level — and we want YOU to join us!

Right now, we’re starting the journey to launch our very own e-commerce store. Beyond simply boosting revenue, we want to use this as a platform to test and refine our cutting-edge services, improve our brand awareness, and stay at the forefront of the latest industry trends and practices.

If you’re looking for an exciting new career adventure, this is it. If you have experience managing an e-commerce store, have good connections, and are brilliant at managing the logistics involved, send us your application.

We can’t wait to start this journey with you!

About the Role:

The Remote E-Commerce Store Manager at Hustler Marketing will help us launch our own e-commerce store as a digital marketing agency. This involves spearheading this project and playing a pivotal role in leading the development and execution of our online store strategy, from conception to implementation.

You’ll be in charge of developing, building, managing, and optimizing our online e-commerce store to ensure that we can effectively test our services, stay up to date with the latest trends, and grow our revenue as a full-service marketing agency - and ultimately, run a profitable store. This will involve helping us identify the target market, niche, and products for our online store, building the necessary infrastructure to set it up, and establishing the necessary connections with providers, distributors, and logistics or support staff.

This position requires a great understanding of the digital marketing industry, specifically as it relates to launching and scaling an e-commerce store. Strong leadership, strategic thinking, and problem-solving skills are essential to succeed in this role. You will also need a proactive approach to your work, and the passion and creativity needed when building a new online store from scratch.

Mission statement:

The primary mission of our Remote E-Commerce Store Manager is to ensure the successful launch, management, scaling, and optimization of our new e-commerce store. This involves identifying target markets, niches, and products that will resonate with our ideal clients, building our store from the ground up, collaborating with our creative and technical teams to create content for our store, liaising with distributors, suppliers, and partners for our store, and leveraging your expertise in digital marketing and e-commerce to drive our new e-commerce store’s growth and overall profitability.

General responsibilities:

The responsibilities of our Remote E-Commerce Store Manager include the following:

• Being in charge of our new e-commerce store as a whole
• Identifying the purpose, target market, niche, and products for our new e-commerce store
• Planning our e-commerce store’s strategy to align with our business objectives
• Leading the development of our online store strategy, from conception to implementation
• Building and maintaining the needed infrastructure and establishing connections with distributors, suppliers, partners, logistics, and support staff required for the store
• Overseeing all aspects of the online store’s operations, including product selection, inventory management, and customer service, to ensure a seamless experience for our customers
• Overseeing the testing of our marketing services for proof of concept and boosting revenue
• Scaling the e-commerce business by identifying opportunities for expansion and growth
• Developing and executing e-commerce strategies to achieve sales targets
• Monitoring and analyzing key performance indicators (KPIs) to optimize the store’s performance
• Implementing pricing strategies and promotional campaigns to drive sales
• Ensuring compliance with e-commerce regulations and best practices
• Performing market and competitor research to identify new opportunities for growth
• Collaborating with our internal teams (including management, R&D, sales representatives, account managers, account managers’ associates, copywriters, and designers)

Overall, the Remote E-Commerce Store Manager plays a pivotal role in the successful launch, management, and optimization of our own e-commerce store.

By spearheading the development and execution of our e-commerce strategy, overseeing all aspects of the online store's operations, and scaling the business to new heights, you'll contribute to our mission of driving growth and profitability in the digital marketplace. Your efforts in identifying market opportunities, curating product offerings, optimizing website performance, and fostering relationships with suppliers and distributors will ensure a seamless and engaging experience for our customers.

Position specifications:

The Remote E-Commerce Store Manager position includes committing to the following:

• Full-time commitment while meeting our general availability for office hours
• An average of 120 to 140 tracked hours per month consistently
• Fixed-rate monthly salary paid in USD + profit/ revenue share of the actual store
• Receive contractor status after signing our non-disclosure agreement
• Committing to our internal NDA and protecting business interests and proprietary information 
• Committing to a 30-day notice period after the first month
• Regular performance reviews every 9-12 months, with the first one being after 3-6 months

About You:

Profile:

To succeed in this role, you need to embody a high tolerance for risks, as you will be taking full ownership of your responsibilities and driving forward the launch and success of our online store with autonomy. An ability to manage people is essential for this role, as you will collaborate with our internal teams, clients, external suppliers, distributors, and partners. Your proactive and organized approach will help you succeed in identifying opportunities, addressing challenges, and ensuring tasks are executed efficiently and on time. Additionally, your aptitude for building and implementing systems and workflows will be instrumental in ensuring the success of our new e-commerce store.

The ideal person for this role is creative, analytical, very communicative, resourceful, passionate about digital marketing, and driven to succeed. Availability and consistency are highly important factors for us, so our Remote E-Commerce Store Manager should display these qualities when it comes to workload commitments and work hours.

Key traits for this position:

You must show great attention to detail, be organized and structured, possess good communication and interpersonal skills, be friendly and approachable, disciplined, self-initiative, accurate, motivated and enthusiastic, resourceful, responsible, and creative. A sense of proactivity, a passion for digital marketing, as well as a great work ethic will work in your favor.

Key requirements:

The Remote E-Commerce Store Manager position has the following key requirements:

• A minimum of 2 - 5 years of experience managing or building e-commerce stores
• Having built your own successful e-commerce store in the past would be a big plus
• Any experience with e-commerce logistical processes, including supplier management and quality control, as well as a good understanding of e-commerce marketing channels and trends
• Profound understanding of launching and scaling e-commerce businesses
• Familiarity with e-commerce platforms and technology
• Proficiency in data analysis to drive strategic decision-making
• Strong leadership, team management, and communication skills
• Familiarity with working autonomously and managing your own time independently and effectively
• Excellent verbal and written communication skills in English (You must be fluent in English, although English doesn't have to be your native language)
• Must be available and responsive during our office hours
• Must be able to consistently work full-time remotely

What’s in it for You:

If you make it through the recruitment process and are shortlisted as the manager for this project, it will grant you an opportunity to build up your own e-com store while being supported (or incubated) by a well-established and well connected e-Commerce marketing agency.

We have been in the E-commerce industry for 7 years at this point, so all of our marketing-related know-how, our resources (both copy and design) as well as general strategy will be at your disposal, not to mention all of the services needed for growth, namely Facebook and TikTok Ads, Email Marketing, SMS, SEO, CRO, etc.

Besides that, you will benefit from a stable and fixed salary from day one, and you will be entitled to a piece of the pie once the store is live and profitable (revenue/profit share). Huge upside potential.

All of this while working from the comfort of your home and collaborating with like-minded, professional, and driven people.

Sounds like a good deal? I’ll see you in the next stage of the assessment then.

Olin Scharm
HR Director of HustlerMarketing