Aftersales Solutions Advanced Analyst

Job Title

  Aftersales Solutions Advanced Analyst

Job Category

Information Technology

Job Description

What starts with YOU, moves the world!

Hyster-Yale Materials Handling, Inc., a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptionally talented Aftersales Solutions Advanced Analyst based out of either of the following locations: Danville IL, Greenville NC, or Charlotte NC. location.

What You Will Do:

• Write complex queries and develop dashboards and automations using programming languages such as Python, SQL, and DAX, as well as low-code/no-code packages.
• Collaborate with IT to create sustainable dataflows through data engineering, including working with Azure Data Lake to create dataflows and integrations.
• Develop data cleansing workflows and verify the integrity of data used for analysis.
• Enhance operational efficiencies, business automation, and assistive tools.
• Manage KPIs, time series predictive models, dealer KPIs, and self-service external reporting.
• Integrate third-party data sources when necessary.
• Select features, build, and optimize classifiers using various machine learning techniques.
• Create customer-facing sales collateral and business partner reporting suites.
• Collaborate with internal and external aftersales stakeholders to identify opportunities.

Who You Are:

• Analytical Thinker: You possess strong problem-solving skills and can approach complex challenges with a logical mindset.
• Experienced Data Professional: You have a proven track record of working with large and complex datasets, ensuring data integrity and accuracy.
• Innovative and Proactive: You consistently seek out new opportunities and provide actionable insights that drive business improvements.
• Effective Communicator: You excel at conveying complex data concepts to business stakeholders in a clear and understandable manner.
• Highly Organized: You are adept at managing multiple projects simultaneously, ensuring timely and efficient completion.

What You Will Need:

Education:

• Bachelor’s degree in Information Systems, Statistics, Data Science, Data Engineering, or a related field.
• Master’s Degree preferred.

Experience:

• 5-7 years of relevant experience in Data Analytics, Data Modeling
• Experience in aftersales and supply chain work required, with a strong understanding of related business processes and challenges.
• Database development/maintenance and query creation in SQL required.
• Experience with Informatica or other enterprise data management/ETL platforms preferred.
• Experience with Azure cloud platform required, including Azure Data Lake and Azure SQL Database, with a focus on developing dataflows and integrations using Azure Data Lake.
• Experience with Python (NumPy, Pandas, Matplotlib, Seaborn) and DAX required
• Experience with and understanding of Time Series Analysis and Machine Vision Models preferred.
• Proven track record of managing multiple projects simultaneously and delivering results on time.

Skills, Experience & Abilities:

• Excel Mastery: Advanced proficiency in Excel for data analysis and visualization.
• Statistical Analysis: Experience with statistical analysis software (e.g., Minitab, SAS) preferred.
• Predictive Analytics: Ability to construct and interpret linear regression models for predictive analytics.
• Communication Skills: Strong written and verbal communication skills to convey complex data concepts.
• Problem-Solving Abilities: Excellent problem-solving, analytical, and mathematical abilities.
• Listening Skills: A good listener who can understand and address stakeholder needs effectively.
• Professional Learning Attitude: A proactive learner with a professional attitude towards continuous improvement.
• Technical Acumen: Strong technical skills and understanding of data science principles.
• Language Skills: Fluent in English; Spanish speaking is optional but preferred.

Who we are:  

Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.  

What we offer:  

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).  

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Job Type

Permanent

Time Type

Full time40

Travel Required

1-10%

Primary Location

HY US Danville, IL

Address

1010 East Fairchild Street

Zip Code

61832

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled