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Digital Sales Specialist Red Hat

Digital Sales Specialist - Red Hat Renewals As a Digital Sales Renewals Specialist for Red Hat, you’ll become a trusted go-to expert. You will have the opportunity to use the world’s leading enterprise open-source software solutions stack to bring best in breed solutions to Red Hat’s clients. You will work with world class organizations to help them understand how Red Hat solutions can contribute to their overall success and master business relationships to become a trusted advisor to your customers. You’ll collaborate with colleagues across the Sales team - advising and supporting on client engagements throughout the critically important phases of the client lifecycle, selling the value of subscription renewals and leading clients to driving the best business value out of our award-winning Red Hat solutions. Responsibilities: · Driving end-to-end Red Hat Subscription Renewals with clients and partners for all Red Hat products for North America Public Sector - Federal Subsegment accounts. · Collaborating with Red Hat teams to ensure alignment with client engagement and negotiations. Supporting territory strategy and planning and actively contribute to the account planning process · Opportunity identification for win back, upsell and cross-sell Red Hat products · Understand your existing clients’ consumption, health of business, buying cycles to accurately predict the potential and timings of deal closures · Clearly communicating your forecasts with stakeholders at all levels. · Partner with extended Red Hat teams including Digital Sales Specialists, Technical Sales, Ecosystem Partners, for client conversations · Leverage a variety of mediums and approaches to engage with existing clients, including, outbound calls, digital campaigns and email. · Working with your Marketing and Sales leadership to activate targeted existing and up/cross-sell business campaigns. NOTE: This role requires the ability to be in the Coppell, TX - IBM office four days each week.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$65000K
$85000K

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What You Should Know About Digital Sales Specialist Red Hat, IBM - Avature

As a Digital Sales Specialist for Red Hat based in Coppell, TX, you'll dive headfirst into the exciting world of enterprise open-source solutions. This role places you at the sweet spot of technology and business—helping clients leverage Red Hat's innovative products to drive their success forward. You'll work closely with dynamic teams across the organization, guiding clients through their renewal subscriptions, which is key to maintaining their business relationship with us. Imagine being the trusted advisor that helps clients maximize their investments in Red Hat's suite of products! Your responsibilities will span the entire lifecycle of client engagement, from spearheading subscription renewals to collaborating with technical sales and marketing teams to create tailored approaches for each client. You'll not only drive revenue through renewals but also identify opportunities for upselling and cross-selling within your existing portfolio. This role is perfect for someone who is passionate about technology and enjoys building long-term, meaningful relationships with clients. You’ll need to be in the Coppell office four days a week, thriving in a collaborative environment where your expertise can shine. Are you ready to make an impact and help shape the future of technology for clients across North America’s public sector? Apply now to join Red Hat and take your sales career to new heights!

Frequently Asked Questions (FAQs) for Digital Sales Specialist Red Hat Role at IBM - Avature
What are the primary responsibilities of the Digital Sales Specialist at Red Hat?

The Digital Sales Specialist at Red Hat is primarily responsible for driving end-to-end subscription renewals for the North America Public Sector, focusing on Federal Subsegment accounts. This includes collaborating with various Red Hat teams to align client engagement strategies, identifying upsell and cross-sell opportunities, and providing forecasts to stakeholders. You'll leverage multiple communication channels to engage with clients and support marketing efforts aimed at increasing renewals.

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What qualifications do I need to become a Digital Sales Specialist at Red Hat?

To become a Digital Sales Specialist at Red Hat, candidates generally require a solid background in sales, preferably within the technology sector. Familiarity with subscription-based sales models and client relationship management is crucial. Skills in negotiation, strategic planning, and a basic understanding of Red Hat's product offerings will also be beneficial. Additionally, strong communication skills are essential to effectively convey value to clients.

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How does the Digital Sales Specialist contribute to client renewals at Red Hat?

The Digital Sales Specialist plays a pivotal role in driving subscription renewals by engaging with clients to understand their needs and the value they derive from Red Hat's solutions. They are tasked with proactively managing client relationships to ensure that clients see the business benefits of continuing their subscriptions, helping them navigate through their buying cycles, and clearly communicating potential deal closures.

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What kind of clients will a Digital Sales Specialist work with at Red Hat?

As a Digital Sales Specialist at Red Hat, you'll primarily work with clients from the North America Public Sector, specifically focusing on Federal Subsegment accounts. These clients include government agencies and organizations that rely on enterprise-level solutions for their operational success. Understanding their unique challenges and needs is essential for fostering long-term partnerships.

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What is the work environment like for a Digital Sales Specialist at Red Hat in Coppell, TX?

The work environment for a Digital Sales Specialist at Red Hat in Coppell, TX, is collaborative and dynamic. You’ll be part of a vibrant team that encourages innovative thinking and teamwork. With the expectation to be in the office four days a week, the role fosters strong interpersonal relationships, making it vital to engage with various teams such as marketing and technical sales, further enriching the work experience.

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Common Interview Questions for Digital Sales Specialist Red Hat
Can you describe your experience with subscription-based sales models?

When answering this question, focus on your familiarity with subscription sales, detailing your previous experiences, the strategies you employed to drive renewals, and how you measured success. Highlight specific examples where you engaged clients successfully in similar roles.

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How do you prioritize your client engagement activities?

A strong response would outline your methods for segmenting clients based on their needs and engagement levels. Discuss any tools or frameworks you've utilized to organize client accounts, ensuring you meet renewal deadlines while exploring upsell opportunities.

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What strategies do you use to communicate value to clients?

Discuss strategies like leveraging data analytics to demonstrate the ROI of your product, building success stories from existing clients, and tailoring communication to focus on specific benefits that align with the client's goals. Make sure to provide examples to showcase your effectiveness.

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How do you handle objections from clients during the renewal process?

To answer this question effectively, emphasize your approach to listening carefully to client concerns, validating their feelings, and then providing data or examples to address their objections. Share any successful experiences where you turned an objection into a renewed commitment by offering strategic solutions.

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How do you collaborate with other teams at Red Hat?

Discuss your communication skills and your approach to cross-functional teamwork. Share instances where you've worked closely with technical sales and marketing teams to align strategies, showing that you understand the importance of a unified approach to client engagement.

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What techniques do you use for upselling or cross-selling?

Discuss your approach to understanding a client’s needs and pain points thoroughly. Describe techniques such as personalized recommendations based on data insights and historical usage patterns, and how you frame discussions around their long-term goals to suggest additional solutions.

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How do you stay updated on industry trends relevant to your clients?

Mention the various resources you utilize, such as industry news, webinars, or training sessions, to remain updated on market trends. Showing a proactive attitude towards skill improvement and knowledge acquisition will demonstrate your commitment to providing the best solutions for your clients.

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What role does forecasting play in your sales process?

Explain the importance of accurate forecasting in managing expectations and aligning efforts across teams. Provide examples of how you gather data from your interactions and how you integrate this into your forecasting practices to ensure you meet your sales targets.

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Can you give an example of a successful client relationship you managed?

Share a specific success story where you successfully built a long-term relationship with a client. Describe the actions you took to understand their needs, how you constructed tailored solutions, and the resulting benefits both for the client and your team.

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How do you approach account planning for your territory?

Discuss your systematic approach to account planning, including how you assess client accounts, identify growth opportunities, and develop actionable strategies. Illustrate your methods with examples of successful account plans you've executed in previous positions.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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