ESG Sales Expert

As an ESG Sales Expert at ICAP Contact Center, your responsibilities will include communicating with businesses via phone to present the ESG certification, closing sales, and following up with clients. You'll be actively involved in sales campaigns and strategies, showcasing the value of ESG in a clear and engaging manner.

To qualify for the ESG Sales Expert position at ICAP Contact Center, you should have proven experience in tele sales, preferably in a B2B environment. Excellent communication and negotiation skills are a must, along with confidence, persistence, and a proactive attitude. Basic knowledge of Excel or CRM systems is advantageous, but not a requirement.

To succeed as an ESG Sales Expert at ICAP Contact Center, focus on honing your communication skills to effectively present the ESG certification's value. Embrace the training provided, engage with your team, and develop persuasive techniques to enhance your sales pitches. Building rapport with clients will also significantly contribute to your success.

ICAP Contact Center offers extensive training and mentoring for ESG Sales Experts. You'll receive continuous support to ensure you are well-versed in the ESG certification product, enabling you to serve clients effectively. The friendly team environment also encourages collaboration and sharing of best practices.

At ICAP Contact Center, ESG Sales Experts have clear pathways for career advancement. You may progress into Senior Sales roles or take on Team Leader positions, depending on your performance and interest. Opportunities to work on significant ESG projects with industry professionals will further enhance your career trajectory.

Discuss your previous roles in tele sales, emphasizing specific achievements and outcomes you've achieved through these methods. Highlight your ability to engage clients over the phone and showcase your understanding of the sales process.

Explain your approach to simplifying complex concepts. Mention using visuals or straightforward language and your ability to listen and address clients' concerns to ensure they fully understand the product's benefits.

Share a specific example of a challenging sale, focusing on how you navigated objections, maintained client engagement, and ultimately closed the deal. Use this opportunity to illustrate your negotiation and communication skills.

Provide an overview of ESG covering its environmental, social, and governance aspects. Emphasize why companies are focusing on these areas to improve corporate responsibility, attract investors, and enhance brand reputation.

Discuss your strategy for handling rejection, such as viewing it as a learning opportunity. Explain how you maintain motivation and stay focused on your goals despite setbacks.

Describe your follow-up techniques, including timing, methods of communication, and the types of information you share to remain relevant and keep prospects interested.

Explain your organizational strategies, such as using CRM tools to manage leads and follow-ups efficiently. Include any time management techniques that help you prioritize tasks.

Share an experience highlighting your role in a team setting, focusing on collaboration, support, and how working together led to achieving common sales goals.

Articulate your passion for ESG solutions and how you see this role as an opportunity to contribute to sustainable business practices while growing your sales career.

Pose insightful questions about the team structure, sales goals, or training opportunities available. This will show your interest in the role and your desire to succeed in the position.