Customer Solutions Manager - Solar

Who we are:

ICAST (International Center for Appropriate and Sustainable Technology) is a 501c3 nonprofit that delivers green upgrades to multifamily affordable housing properties to fight climate change, preserve affordable housing, and address social inequity. We put millions of dollars to work in local communities across the US, saving low- and moderate-income families millions on their utility bills, reducing carbon emissions by millions of tons, and creating thousands of sustainable jobs in the green energy sector. ICAST motivates people to act, spurring local economic development, environmental stewardship, and social responsibility.

Our Work Environment:

Collaborative, entrepreneurial, fast paced, inclusive, work/life balance, established career paths for certain positions, opportunities to job shadow, flexible schedules, robust onboarding, and above all passion for what we do.

Would you like to know more about working at ICAST? Click the link to hear from an ICAST employee! Why ICAST?

Position Overview:

The primary functions of the Customer Solutions Manager (Solar) include developing relationships with multifamily property owners and managers to deploy on-site Solar (with Storage and Energy Management) onsite at Multifamily Affordable Housing properties. The CSM(s) will be expected to maintain up-to-date and accurate records of all sales activity in Salesforce and to provide direct status updates to ICAST management as needed and requested. 

Must Have Qualifications:

• At least 3 years’ experience selling into the Multifamily Solar or Commercial Solar market   

• Knowledge of solar project development process 

Preferred Qualifications:

• Knowledge of Salesforce CRM    
• Knowledge of utility rebate programs and federal and local tax credits and incentives  
• Experience selling Energy Storage     
• Knowledge of Energy Financing options such as PPA, PACE, EPC, EaaS 
• Excellent interpersonal and verbal communications skills 

Location: Remote in the U.S.A. (close to a major airport)

Travel: As needed

Reports to: President & CEO

Skill Level: Intermediate

Education: BA in a relevant discipline or equivalent work experience.

Areas of Expertise: B2B Solar Sales, PV Solar Sales, Multifamily Solar, Multifamily Affordable Housing, 

Compensation: $75K + Commission

Key Responsibilities:

• Network with owners and managers of MF properties 
• Collect property data to help ICAST engineers develop proposals and estimates 
• Enter all activities into Salesforce 
• Close contracts with MF customers  
• Follow-up with clients to resolve pending issues including requests for data 

This Job Description is a guide listing the key responsibilities of the Job, not an all-inclusive list. It will be reviewed and revised periodically by management to meet the changing needs of ICAST.

• Company Health, Dental, and Life Insurance plan for the employee at no cost! (charges will be added for spouse and family coverage)
• Available Vision and Short-Term Disability Insurance
• 403b Retirement Savings Plan available on day 1
• Unlimited PTO Plan

ICAST is a qualifying employer for Federal public student loan forgiveness. Visit https://studentaid.gov/pslf/ for more details.

ICAST is committed to attracting and retaining a diverse staff and will honor your experiences, perspectives, and unique identity. We strive to create and maintain a working environment that is inclusive, equitable and welcoming regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status. ICAST is proud to be an Equal Opportunity Employer!