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IT Scrum Master

DescriptionWorking at ICFWorking at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.Job SummaryICF is seeking a skilled Scrum Master to join our team. The Scrum Master will be responsible for conducting and managing agile scrum activities of a development team. The Scrum Master will be responsible for ensuring that scrum rules are followed, and that scrum metrics are gathered to track team's progress. In addition, the scrum master will be working very closely with the Product Owner, establishing and enforcing sprint priorities and releasing delivery deadlines.LocationRemote, candidate must reside in the U.S. and work must be performed in the U.S.Key Responsibilities- Participating in and support development efforts.- Organizing and facilitating release planning, daily stand-up meetings, reviews, retrospectives, and sprint planning, demos and other Scrum related meetings- Tracking and communicating scrum metrics including team velocity and sprint/release progress- Ensuring the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility- Updating agile tracking systems to provide transparency on Project & Sprint Backlogs- Recommending improvements and assisting in changes to best practices- Assisting with internal and external communication, improving transparency, and radiating information- Assisting team with making appropriate commitments through story selection and task definition- Improving the productivity of the teams in any way possibleBasic Qualifications- Bachelor's degree in communications, Business, Computer Science, or related technical discipline- 3+ years of technical project management and Scrum Master experience- Ability to obtain a Public Trust Clearance, US Citizenship required.- Must reside in the United Statesand work must be performed in the United States.Preferred Qualifications- Certified Scrum Master Practitioner and Certified Scrum Product Owner a plus- Formal training or certification in Agile software development methods at the time of proposal submission.- Strong knowledge of Agile principles and concepts (especially Scrum, Kanban)- Demonstrated experience working with Agile, and/or Continuous Delivery approaches and best practices, especially those that support scaling Agile to an enterprise such as the Scaled Agile Framework (SAFe)- Demonstrated experience in using an Agile development framework including task estimation, test automation, deployment automation and Continuous Integration to improve overall execution speed and product quality.- Demonstrated ability to orchestrate the management of technology scope and risks.- Demonstrated experience ensuring that the technical expectations of deliverables are met through Agile processes; additionally, support the continuous improvement of those processes- Demonstrated experience delivering agile software solutions using best practices such as Test-Driven Development (TDD) or Adaptable Software Design.Professional Skills- Excellent team player and team builder- Ability to work with minimal supervision in a very dynamic, and timeline sensitive work environment- Experience with large public facing consumer sites is highly desirable- Programming skills are a plus- Ability to understand technical issues at a high level- Thorough understanding of agile software development methodologies, values, and procedures- Must have exceptional communication, organization, and time management skills- Ability to deal with multiple projects and deadlines#Indeed#LI-CC1Working at ICFICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process (http://careers.icf.com/us/en/accommodations) .Read more about workplace discrimination rights , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\%20English\formattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.The pay range for this position based on full-time employment is:$69,862.00 - $118,765.00Nationwide Remote Office (US99)
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What You Should Know About IT Scrum Master, ICF

Are you an experienced IT Scrum Master looking to make a significant impact with your work? At ICF in Edgewood, FL, we're excited to invite you to join our dynamic team! As an IT Scrum Master, you will play a critical role in guiding our development team through agile scrum practices, ensuring that everyone is aligned and on track towards achieving the project goals. Your day-to-day responsibilities will involve organizing essential meetings, including daily stand-ups, sprint planning, and retrospectives, while making sure that scrum principles are diligently followed. This role requires a collaborative spirit, as you will be working closely with the Product Owner to prioritize our sprints and maintain focus on delivering quality results. Your knack for tracking metrics like team velocity will aid the team in assessing progress and improving productivity. With at least three years of relevant experience, including technical project management, you'll have a solid background to guide our agile processes. If you’re passionate about fostering a transparent and communicative environment while pushing for continuous improvement, this is the place for you. We are committed to supporting you in your growth journey within ICF, all while enjoying a flexible remote work environment within the U.S. If you reside in the U.S. and meet the qualifications, we would love for you to be a part of our mission to tackle today's leading challenges through innovation and teamwork.

Frequently Asked Questions (FAQs) for IT Scrum Master Role at ICF
What are the main responsibilities of an IT Scrum Master at ICF?

As an IT Scrum Master at ICF, your primary responsibilities will include facilitating agile scrum activities, managing daily stand-ups and sprint planning, ensuring compliance with scrum guidelines, and tracking relevant metrics to measure team performance. You'll work closely with your team and the Product Owner to prioritize work and establish timelines, ensuring transparency and continuous improvement throughout the development process.

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What qualifications do I need to apply for the IT Scrum Master role at ICF?

To qualify for the IT Scrum Master position at ICF, you should have a Bachelor's degree in a related field, along with a minimum of three years of experience in technical project management and scrum practices. Certification as a Scrum Master or in Agile methodologies is highly preferred, and it is essential you can obtain a Public Trust Clearance.

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How does ICF ensure team productivity for the IT Scrum Master role?

ICF promotes team productivity through regular scrum ceremonies, effective communication strategies, and the application of agile principles. As an IT Scrum Master, you will facilitate daily stand-ups and retrospectives to foster collaboration, accountability, and visibility within the team, allowing for quicker adaptation to changes and increased focus on delivery.

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What is the work environment like for the IT Scrum Master at ICF?

At ICF, the work environment for the IT Scrum Master is collaborative, dynamic, and supportive of agile principles. The position allows for remote work, providing flexibility while maintaining a focus on teamwork and effective communication. You'll be part of a company that values your professional growth and encourages an inclusive culture.

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What opportunities for career growth does ICF offer for IT Scrum Masters?

ICF offers robust opportunities for career advancement for IT Scrum Masters, including access to ongoing training, certification support, and participation in cross-functional projects. The culture promotes mentorship and collaboration, enabling you to expand your skills and expertise in the agile domain while contributing to meaningful projects.

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Common Interview Questions for IT Scrum Master
Can you explain the role of a Scrum Master in an agile team?

A Scrum Master acts as a facilitator and servant leader for the agile team, ensuring that all Scrum practices are followed. They help the team adapt to agile methodologies by organizing meetings, removing impediments, and fostering a culture of collaboration. Preparing examples from your experience where you effectively managed team dynamics can help showcase your capability.

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How do you handle conflicts within the team as a Scrum Master?

Conflicts can arise in any team, and as a Scrum Master, it’s vital to address them openly. I focus on facilitating discussions where team members can express their concerns and contribute to resolving issues collectively. Provide a specific situation from your experience to illustrate how you mediated conflicts effectively.

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What metrics do you track to measure team performance?

Key metrics for tracking team performance include sprint velocity, burn-down charts, and the number of completed user stories. I emphasize transparency in these metrics to help the team understand their progress and areas for improvement. Discussing concrete examples of how you've used these metrics to drive performance can be beneficial.

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How do you prioritize tasks in a sprint?

Task prioritization is crucial in agile. As a Scrum Master, I collaborate with the Product Owner to assess user story value, dependencies, and estimated effort. By facilitating discussions with the team, we can collectively determine task importance and feasibility for the upcoming sprint. Highlighting your strategic approach in prioritization can strengthen your response.

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What experience do you have with scaling Agile practices?

I have hands-on experience applying frameworks like SAFe to scale Agile practices across multiple teams. My focus has been on ensuring alignment between teams through synchronized planning and reviews. Sharing specific projects where you've successfully implemented scaling frameworks will help demonstrate your competency.

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How do you ensure continuous improvement within the team?

Continuous improvement is achieved by encouraging regular feedback loops during retrospectives and implementing actionable changes in subsequent sprints. I foster an environment where team members feel safe to share experiences and learnings. Providing a successful example of an improvement initiative you introduced would illustrate your approach effectively.

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Can you describe your experience with agile tools and methodologies?

I have extensive experience using agile tools like Jira and Trello to track project progress and manage backlogs. Familiarity with various methodologies like Scrum and Kanban enables me to adapt processes to fit the team’s needs better. Sharing specific instances where you utilized these tools to facilitate agile practices can enhance your answer.

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What challenges have you faced as a Scrum Master, and how did you overcome them?

Challenges are inevitable in a Scrum environment. One common challenge is resistance to change, which I address by emphasizing the benefits of agile practices and involving the team in the transition process. Illustrating a challenge you faced and the steps taken to resolve it will show your problem-solving skills.

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What is your approach to stakeholder communication as a Scrum Master?

I prioritize clear and consistent stakeholder communication by establishing regular updates and feedback loops. Engaging stakeholders in sprint reviews and planning sessions ensures alignment on project goals. Providing examples of how you maintained productive stakeholder relationships will illustrate your effectiveness in this area.

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How do you support the Product Owner in their role?

Supporting the Product Owner involves facilitating their prioritization sessions, clarifying backlog items, and ensuring they have the necessary resources to define project vision. I proactively seek their input to leverage their strategic direction while ensuring the team remains accountable for execution. Highlighting your collaborative efforts with a Product Owner can strengthen your response.

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ICF is a global advisory and technology services company with approximately 9,000 employees in industries across the public and private sectors. For over 50 years, we’ve been helping clients take on some of the world’s most complex challenges to p...

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December 16, 2024

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