IT Application Manager – Deposits - JHA

For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive.

IDB Bank is seeking an experienced Application Analyst to join its Technology department.  As part of the IT Application Manager role, the candidate will be expected to support Core technology within IT BAU group, along with other possible integrated applications. The successful candidate will have a mix of functional and technical skills gained within the financial services industry. Previous experience with core banking, digital banking, rate/product management, document imaging/cold storage, escrow and/or bank operations.

Primary Responsibilities:

• Work as an IT Application Manager supporting the IT BAU program in the Core/Digital domain, with focus on deposits, Client onboarding, etc..
• Provide BAU support for all the related Core/Digital Banking Deposit Applications including SilverLake, Argo, Banno/Netteller, WebEscrow, Teller,JHNow , etc..
• Analyze, troubleshoot and implement solutions to daily technical/operational issues
• Create and maintain architectural, data and process flow diagrams, documentation and presentations
• Work with internal teams on managing and maintaining key integrations between core and 3rd party systems, along with the data, documentation and monitoring of jobs
• Work worth internal teams on analyzing the data integration between multiple source systems and work with IDB IT team in developing the end solution
• Provide support to management during audits, implementations, and upgrade/releases
• Provide support on Vendor Management (SOWs, Invoices ) & Annual Opex  Budget exercise
• Provide Functional/Technical SME support for Strategic Projects executed by IT PMO in Jack Henry Core Banking domain.

• 10+ years of experience with application support/management with a focus in Core and digital banking; Deposit/product experience is preferred
• Deep proficiency & hands-on experience with Jack Henry applications. This includes, Silverlake, Xperience, Teller, Argo Keys, WebEscrow, Synergy,  JHNow and/or Banno
• In depth understanding of Deposits (DDA, MMA, TD, CDARs). Cross-divisional interfaces with other banking business area’s such as Deposit Operations, Treasury, Front Office, Treasury Management, Finance, etc is a plus.
• Experience working in an Agile environment operating in systems such as Confluence, Jira and ServiceNow
• Able to work in a fast-paced environment with a diverse group of people, engaging stakeholders to capture and prioritize business need.

Compensation

The expected annual salary for this position is between $140,000 and $160,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

All your information will be kept confidential according to EEO guidelines.

The Bank will make reasonable accommodations to the following employees to allow them to perform the essential functions of their position, except where doing so would result in undue hardship to the Bank:

• Those with a known mental or physical disability.
• Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions.
• Victims of domestic violence, sex offenses or stalking.
•  Employees with religious observance and practice obligations.

Any employee who believes he or she needs an accommodation for any of the above reasons should contact their supervisor or a member of Human Resources to request such an accommodation. In each case, the Bank will engage in a good faith written or oral dialogue concerning the individual’s accommodation needs; potential accommodations that may address the individual’s accommodation needs, including alternatives to a requested accommodation; and the difficulties that such potential accommodations may pose for the employer.

The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law.

Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together.

NO AGENCIES PLEASE.

IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.