About Enrollment Operations at Ideon
The health insurance and benefits industry is undergoing rapid digital transformation. Today, most people choose, enroll, and utilize their benefits not by calling insurance carriers or reviewing paper forms, but by using HR and benefits software. Behind the scenes, Ideon’s APIs make this modern benefits experience possible. We’re powering an entire industry forward, delivering the speed, transparency, and efficiency that today’s consumers expect.
Ideon is seeking a Technical Account Manager who excels in customer relationship management, project execution, and achieving measurable outcomes. The ideal candidate possessesstrong communication and project management skills, thriving in a collaborative, cross-functional environment. In this role, you will engage closely with key customers, serving as their primary contact to ensure Ideon meets performance metrics and exceeds expectations.
For this role, we are open to remote candidates anywhere in the U.S. Ideon is headquartered in NYC with a second office in Omaha, NE. This role reports to the Senior Director of Enrollment Operations.
About Ideon
What we do:
Ideon is the way health insurance carriers and employee benefits providers connect with new technology partners to deliver seamless consumer experiences at every stage of the member journey. We are not the websites or apps you use to choose a plan or find a doctor. We are the infrastructure, the ‘pipes,’ that allows InsurTech platforms and health insurance and benefits carriers to exchange data accurately, efficiently, securely, and at scale—improving the way benefits are quoted, sold, enrolled, managed, and utilized. Our APIs transmit billions of data points, powering an amazing benefits experience for all. Faster. Better. Awesomely.
Who we are:
We are a group of people who love a good API and all it can do. We are insurance geeks, systems gurus, data wonks, sales & marketing execs, product leads, finance whizzes, and admin pros—all determined to bring efficiency, transparency, and connectivity to the health insurance and benefits industry.
Our benefits include:
Ideon builds and maintains “the pipes” that allow companies to exchange data accurately, efficiently, securely, and at scale—improving the way health insurance and employee benefits are quoted, sold, enrolled, managed, and utilized.
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