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Software Engineer / Senior Software Engineer /Lead Software Engineer - R&D, Service Management

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

IFS Service Management is the market leading service management solution, a leader in the Gartner Magic Quadrant.  Our solution empowers our customers to deliver service excellence and optimize workforce efficiency allowing them to embrace Service as a strong and profitable revenue stream.  

We deliver solutions for every part of the service lifecycle, from product management, contracts, warranty and billing through mobile field service, customer engagement and self-service, and remote assistance. Our service management capabilities manage complex use cases and accelerate digital transformation goals.  

In order to join the Service Management team as a Senior Software Engineer,  You need to be good at listening and communicating, and share knowledge and experience. If you consider yourself as a person that is pro-active, who takes initiative and responsibility, and gets excited by opportunities to learn, we want to hear from you.

A software engineer is expected to consistently develop high-quality software solutions by:

  • Analyzing and interpreting the requirements to fulfill the domain needs.
  • Applying the best engineering and architectural concepts.  
  • Ensuring product performance and maintainability by adhering to IFS’ standards, guidelines, processes, and tools.
  • Performing comprehensive testing.
  • Actively participating in communication with stakeholders to ensure the solution is fit for purpose.

Qualifications

  • A degree in Software Engineering, Computer Science or Information Technology. 
  • Previous working experience with Enterprise grade software is a definite advantage. 
  • Knowledge and Experience in .Net framework, Java, Oracle Database, and Scripting. 
  • 2+ years of proven experience working in a similar role. Fresh graduates are also welcome to apply
  • The ability to work in distributed Global team set up 
  • Excellent Communication Skills

Additional Information

Interviews and selections are being made continuously. If you are interested, apply as soon as possible. 

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 6,000+ employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Average salary estimate

$55000 / YEARLY (est.)
min
max
$40000K
$70000K

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What You Should Know About Software Engineer / Senior Software Engineer /Lead Software Engineer - R&D, Service Management, IFS

Are you ready to step into a transformative role as a Senior Software Engineer with IFS in Colombo, Sri Lanka? At IFS, we pride ourselves on being at the forefront of AI-driven software solutions that empower businesses globally. Our Service Management team is not just about coding; it's about creating exceptional service experiences and driving digital transformation. If you thrive in collaborative environments and are a proactive problem solver, we want you to join our innovative culture! You’ll be responsible for developing high-quality software solutions tailored to our customers' needs. This means you'll analyze requirements, apply top-notch engineering principles, and ensure product performance aligns with our standards. Communication is key; you'll constantly engage with stakeholders to ensure your solutions fit their purpose. We welcome both experienced individuals and fresh graduates excited to learn. A degree in Software Engineering, Computer Science, or Information Technology is essential, and familiarity with enterprise-grade software, .Net, Java, and Oracle Database will give you a leg up. So, if you’re looking to make your mark in a dynamic, inclusive environment where your ideas can make a real difference, come join Team Purple! With IFS, you can truly #MakeYourMoment and help others make theirs, too.

Frequently Asked Questions (FAQs) for Software Engineer / Senior Software Engineer /Lead Software Engineer - R&D, Service Management Role at IFS
What are the main responsibilities of a Senior Software Engineer at IFS?

As a Senior Software Engineer at IFS, your primary responsibilities will include developing high-quality software solutions, analyzing requirements, applying best engineering practices, ensuring product performance and maintainability, and conducting comprehensive testing. You'll also actively communicate with stakeholders to ensure the software fits their needs, making collaboration a core focus of your role.

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What qualifications are needed for the Senior Software Engineer position at IFS?

For the Senior Software Engineer role at IFS, a degree in Software Engineering, Computer Science, or Information Technology is required. Additionally, relevant work experience with enterprise-grade software is advantageous. Familiarity with technologies such as the .Net framework, Java, Oracle Database, and scripting languages is also essential, although fresh graduates are encouraged to apply.

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What skills are essential for success as a Senior Software Engineer at IFS?

Success as a Senior Software Engineer at IFS requires strong analytical and problem-solving skills, excellent communication abilities, and a proactive attitude towards learning. Familiarity with software development best practices and experience working in global teams can also greatly enhance your effectiveness in this role.

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Does IFS offer remote work options for Senior Software Engineers?

Yes, IFS embraces flexibility in work arrangements, including hybrid work opportunities. This allows Senior Software Engineers to balance their professional responsibilities with their lifestyle needs, fostering a productive and inclusive workplace environment.

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What is IFS's approach to diversity and inclusion for the Senior Software Engineer role?

IFS is deeply committed to promoting diversity and inclusion within its workforce. As a Senior Software Engineer, you will be part of an international team that respects different cultures, backgrounds, and viewpoints. IFS values the unique contributions of each employee and strives to create a working environment where everyone can thrive.

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Common Interview Questions for Software Engineer / Senior Software Engineer /Lead Software Engineer - R&D, Service Management
Can you describe your experience with the .Net framework?

When answering this question, it's crucial to highlight specific projects where you utilized the .Net framework. Discuss the features or challenges you encountered and how you overcame them, demonstrating your ability to deliver efficient software solutions.

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How do you ensure the software you develop is maintainable?

Emphasize your understanding of coding standards, documentation practices, and modular design. Discuss how these practices contribute to easier maintenance and updates, directly linking these to your past experiences.

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Describe a time when you had to collaborate with a team to solve a complex problem?

Share a specific scenario where teamwork was essential. Focus on your role, how you communicated with your colleagues, and the outcome of your collaborative efforts to show your ability to work effectively in a team.

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What strategies do you use for effective testing of software solutions?

Talk about your approach to software testing, including automated testing tools you may have utilized, your understanding of different testing methodologies, and how you ensure that your software meets quality standards before release.

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How do you stay current with technological advancements in software engineering?

Mention the resources you use to keep yourself updated, such as online courses, tech blogs, or attending industry conferences. This showcases your proactive attitude and commitment to continuous learning.

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What experience do you have with Oracle Database?

Share specific instances where you've worked with Oracle Database, discussing your familiarity with tasks such as database design, writing SQL queries, and any performance tuning you've done to optimize database operations.

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How do you approach analyzing requirements for a new software project?

Describe your systematic approach to requirement analysis, including techniques such as stakeholder interviews or use case analysis, to ensure you fully understand what is needed before starting development.

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Can you give an example of a project where you implemented best engineering practices?

Choose a project that highlights the engineering practices you've implemented, such as agile methodologies, code reviews, or version control. Detail how these practices improved the development process and the final product.

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What do you consider the biggest challenges in software development today?

Discuss current trends and challenges within the field, such as cybersecurity concerns or rapid technological changes. Relate your insight to how you’ve navigated these challenges in your previous roles.

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What motivates you as a software engineer?

Reflect on your passion for technology and problem-solving. Share what personally drives you to excel in your work, such as the joy of learning or the satisfaction of delivering high-quality solutions.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, hybrid
DATE POSTED
January 4, 2025

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