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Senior Quality (QA) Engineer (Portfolio Companies: Sitecore)

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

About Sitecore:

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

About the position:

We are looking for a detail-oriented Senior QA Engineer to join our technology hub in Sri Lanka. The successful candidate will be responsible for ensuring the quality and reliability of our software products through rigorous testing and validation, focusing on automation, while being proactive, open to feedback, sharing knowledge and information and carrying a positive can-do attitude.

 

Responsibilities:

  • Develop and execute test plans, test cases, and test scripts.
  • Perform manual and automated testing of applications.
  • Identify, document, and track defects and issues.
  • Collaborate with developers to resolve defects and improve software quality.
  • Participate in code reviews and provide feedback on testability and quality.
  • Contribute to both external and internal product documentation

Qualifications

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 2-4 years of experience in software testing.
  • Familiarity with automation testing frameworks like SpecFlow, Cucumber, JMeter, Postman or equivalent.
  • Experience with GitHub actions or TeamCity and equivalent pipelines.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.

Nice to have:

  • Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
  • Experience with Agile/Scrum methodologies.
  • Experience with SQL Server and SQL queries.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community. #Li-Hybrid

What You Should Know About Senior Quality (QA) Engineer (Portfolio Companies: Sitecore), IFS

At IFS, we're excited to invite a passionate and detail-oriented Senior Quality (QA) Engineer to join our dynamic technology hub in Colombo, Sri Lanka. As part of our innovative team, you'll play a key role in ensuring the quality and reliability of our software products, particularly as we partner with Sitecore to deliver top-notch solutions. Here, your expertise will shine as you develop and execute comprehensive test plans and test cases, diving deep into manual and automated testing. You'll be responsible for identifying and documenting defects while collaborating with our talented developers to enhance software quality. In this role, you won't just be testing; you'll contribute to code reviews, offer critical feedback on software testability, and impact our external and internal documentation. We value a proactive approach, open feedback, and a joyful can-do attitude. Your experience with automation testing frameworks like SpecFlow or JMeter, along with your analytical mindset and excellent communication skills, will be integral to your success. Plus, enjoy the balance that comes with our hybrid working model, allowing you to connect with your colleagues while juggling your life needs. If you're looking to be part of a global and diverse environment where you can genuinely make a difference, join us as we redefine the future of enterprise software solutions!

Frequently Asked Questions (FAQs) for Senior Quality (QA) Engineer (Portfolio Companies: Sitecore) Role at IFS
What are the main responsibilities of a Senior Quality (QA) Engineer at IFS?

As a Senior Quality (QA) Engineer at IFS, your primary responsibilities will include developing and executing test plans and cases, performing both manual and automated testing, identifying and documenting defects, collaborating with developers to enhance software quality, and participating in code reviews to improve testability and quality of our software products.

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What qualifications are required for the Senior Quality (QA) Engineer position at IFS?

To apply for the Senior Quality (QA) Engineer role at IFS, candidates should have a bachelor's degree in Computer Science, Engineering, or a related field, along with 2-4 years of experience in software testing. Familiarity with automation testing frameworks like SpecFlow or JMeter is also important, as well as strong analytical and problem-solving skills.

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Is experience with Agile/Scrum methodologies necessary for the Senior Quality (QA) Engineer role at IFS?

While not mandatory, having experience with Agile/Scrum methodologies is a nice-to-have qualification for the Senior Quality (QA) Engineer position at IFS. This experience can help you better adapt to our collaborative work environment and improve software development and testing processes within the team.

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What tools or technologies should a Senior Quality (QA) Engineer at IFS be familiar with?

Candidates for the Senior Quality (QA) Engineer position at IFS should be familiar with automation testing frameworks such as SpecFlow, Cucumber, or equivalent. It's also beneficial to have experience with GitHub actions, TeamCity, SQL Server, and containerization tools like Docker or Kubernetes.

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How does IFS support a work-life balance for Senior Quality (QA) Engineers?

IFS promotes a hybrid working model that strikes the right balance between remote work and in-office collaboration. This flexible arrangement enables Senior Quality (QA) Engineers to manage their personal and professional lives while ensuring meaningful connections with colleagues and the broader IFS community.

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Common Interview Questions for Senior Quality (QA) Engineer (Portfolio Companies: Sitecore)
Can you describe your experience with automation testing frameworks?

In response to this question, you should provide specific details about the automation testing frameworks you’ve worked with, such as SpecFlow, Cucumber, or JMeter. Highlight the types of projects you used them on and discuss how their implementation led to improved efficiency and accuracy in the testing process.

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How do you approach identifying defects in software?

When tackling this question, share your systematic approach to identifying defects. Explain your testing strategies, both manual and automated, and discuss how you document and communicate issues to ensure they are resolved effectively.

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How do you ensure quality during the development process?

To answer this, emphasize your proactive measures during the development lifecycle, such as participating in code reviews, collaborating with developers, and contributing to shaping the testing strategy. Discuss how quality assurance is a continuous process rather than a final checklist.

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Describe your experience working within Agile teams.

When answering this question, you should detail your previous work environments and explain how Agile methodologies improved your team's workflow. Discuss your role in sprints, stand-ups, and retrospectives, and how these practices contributed to product development.

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What is your process for creating test plans and test cases?

In answering this question, outline your step-by-step process for creating test plans and cases. Discuss how you assess requirements, identify test scenarios, and ensure traceability for both manual and automated tests.

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Can you explain your experience with defect tracking and reporting?

Here, provide insight into the tools and processes you’ve used for defect tracking. Discuss how you prioritize bugs, communicate issues to the development team, and follow up to ensure timely resolutions are implemented.

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How do you stay updated on new testing tools and methodologies?

To tackle this question, talk about your commitment to continuous learning by mentioning relevant blogs, courses, webinars, and conferences you follow. Share your opinions on how these resources have affected your quality assurance practices.

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What challenges have you faced as a QA Engineer and how did you overcome them?

Think of specific challenges you’ve faced, whether technical or interpersonal, and detail how you approached and resolved them. This could include tight deadlines, communication issues, or a lack of resources—demonstrating your problem-solving skills and resilience.

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How would you handle a disagreement with a developer regarding a defect?

In your response, underscore the importance of a collaborative approach. Discuss how you focus on data-driven evidence from your testing to facilitate constructive conversations, ensuring that you maintain a positive working relationship while striving for the best software quality.

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What is your experience with unit testing and integration testing?

To answer, describe your role in unit testing and integration testing processes. Discuss the tools you’ve used for these purposes and provide examples of how these testing levels contributed to the overall software quality.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, hybrid
DATE POSTED
December 30, 2024

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