Crisis Social Worker

As a Crisis Social Worker at Imagine Pediatrics, your key responsibilities will include providing emotional support to families experiencing behavioral health crises, handling case assessments and referrals, and connecting families to essential community resources. You'll collaborate closely with our interdisciplinary team to develop and monitor treatment plans, facilitating the best outcomes for each child.

To qualify as a Crisis Social Worker at Imagine Pediatrics, applicants must possess a Master’s degree in Social Work (MSW) and ideally have at least 2 years of case management experience. Bilingual skills in English and Spanish are preferred, as well as proven experience in child and adolescent case management, and a strong understanding of community resources.

Collaboration is a central component for the Crisis Social Worker at Imagine Pediatrics. You'll engage with therapists, case managers, and coordinators to ensure comprehensive care for patients and families. Regular consultations are scheduled to monitor progress and adjust treatment plans accordingly, ensuring all team members are aligned in their approach to improve the patient's wellbeing.

Crisis Social Workers at Imagine Pediatrics may encounter various challenges, such as managing high-stress situations involving acute behavioral health needs, assessing social determinants impacting care, and connecting families with community resources. To thrive, you'll need strong problem-solving skills and the ability to multitask in a fast-paced environment.

The work culture at Imagine Pediatrics is grounded in compassion, innovation, and teamwork. As a Crisis Social Worker, you'll be embraced by a community that values diverse perspectives and a shared commitment to enhancing the lives of children. Our core values guide everyday practices, ensuring that the needs of children and their families take center stage.

When answering this question, focus on a specific instance where you provided emotional support and coordinated care for a family facing a significant challenge. Outline your approach, the actions you took, and the outcome. Highlight your problem-solving skills and how you utilized community resources.

Building trust starts with empathy and active listening. Share examples of how you approach families with sincerity, take the time to understand their concerns, and communicate honestly. Discuss any techniques you use that reinforce transparency in your communication.

Highlight your organizational skills by explaining how you assess urgency and allocate time based on each family's needs. You might want to mention how you use tools or software for case management or collaborate with team members to ensure no family falls through the cracks.

Show your understanding of mental health first-aid protocols. Discuss the importance of a swift response, collaborating with the healthcare team, and ensuring the child's immediate safety. Provide an example if possible to illustrate your knowledge and experience.

Discuss common obstacles such as housing instability, low income, or lack of transportation that can affect access. Sharing your insights about the impact of social determinants on health will demonstrate your comprehensive understanding of the factors involved in pediatric care.

Effective communication begins with clarity and open dialogue. Mention your commitment to regular check-ins and updates with team members and share any tools you use, such as electronic health records or case management platforms, to maintain smooth communication.

Discuss your proactive approach to connecting families with local food banks, community programs, and support services. Mention collaboration with community organizations dedicated to alleviating food insecurity and how you educate families about available resources.

Share a specific anecdote that illustrates your resourcefulness in connecting families with community organizations, programs, or aids that resulted in positive outcomes. Doing this highlights your ability to navigate and utilize available resources effectively.

Express your passion for improving children's lives and how your experiences have shaped this motivation. Whether it’s personal, professional, or a combination, sharing your motivations will help interviewers understand your commitment to the role.

Discuss the importance of self-care, reflecting on activities or practices that help you recharge. Highlighting techniques such as setting boundaries, seeking supervision, and engaging in professional development showcases your proactive approach to mental well-being.