Implementation Analyst (Workfront)

Location: Anywhere in the US | Travel Amount: 25%

TA Digital is a digital transformation agency with 30-40% growth year-over-year focused on hiring leaders within the digital marketing space to support growth and build a scalable foundation for the future. Our vision is to provide innovative digital solutions and services by continuing to expand our leadership team and hiring superstars who may feel lost or marginalized within their current organizations.

If you feel:

• there are too many layers between you and decision makers
• that your current organization will not make the right decision even after you identify problems and recommend viable solutions
• you are ready for a bigger voice, larger platform or place for a stronger impact

…then you should consider TA Digital because we are ready to talk to you!

Description:

Implementation Analysts meet with clients to discuss their priorities and participate in creating new solutions to meet company needs. They verify that new systems and software are implemented effectively and test systems to ensure they work properly. They also train staff on using new hardware and software and determining how companies can improve their technology systems to ensure they are meeting its needs effectively

Responsibilities:

SME with specific focus on Workfront components of the solution and enabling efficiency in high risk, high profile, strategic and/or high complexity client deliveries with responsibilities including but not limited to:

• Gathering client requirements and mapping them to existing Solution capabilities
• Creating requirements for new capabilities, features and/or enhancements required by the client
• Configuration solution designs
• Documenting all aspects of the client's configuration
• Creating training material for client's group adminstrator in a "Train the Trainer" framework
• Collaborating with Solution Delivery Operating Team to develop accelerators for scaled implementation

Competencies:

• Client Focus: The Workfront Implementation Analyst demonstrates a strong client focus by engaging with clients to understand their unique business needs and objectives. They actively listen to client feedback, gather requirements, and translate them into actionable plans for the Workfront implementation. Throughout the process, the Implementation Analyst maintains regular communication with clients, provides updates, and addresses any concerns promptly, ensuring a positive and client-centric experience.
• Collaboration: Collaboration is a fundamental competency for the Workfront Implementation Analyst as they work closely with diverse teams, including project managers, developers, IT personnel, and end-users. They foster a collaborative environment, encourage open communication, and promote knowledge sharing among team members. By building strong working relationships, the Implementation Analyst ensures a cohesive and coordinated effort in achieving the implementation goals.
• Technical and Professional Expertise: The Implementation Analyst possesses a deep understanding of the Workfront platform and its functionalities. They are skilled in configuring the system to meet specific organizational requirements and are adept at creating custom workflows and reports. Leveraging their technical expertise, they integrate Workfront with other systems as needed and stay updated with the latest Workfront features and best practices to offer innovative solutions to clients.
• Problem Solving: The Workfront Implementation Analyst excels in problem-solving and critical thinking. They analyze complex business processes, identify potential challenges, and devise practical solutions to address them effectively. Throughout the implementation, the Analyst anticipates and resolves issues promptly, conducts root cause analysis, and collaborates with the team to implement corrective actions, ensuring a smooth implementation process.

Requirements

• Bachelor's degree or higher; or equivalent experience
• 3+ years of product management, product deployment in software development
• 2+ years of Workfront implementation experience
• 2+ years of Workfront administration experience with focus on workflow management and process tools
• Experience with managing the product lifecycle for technology-based tools and solutions
• Strong communication and presentation skills; ability to communicate with and elicit cooperation from a wide variety of stakeholders, including executives, upper management, clients and cross-functional teams
• Capable storyteller through demonstrations, with ability to engage in a constructive debate, understand and account for different points of view, and articulate direction and priority
• Able to perform in a fast-paced, high-growth environment
• SME in: Workfront, Fusion and Creative Cloud

Benefits

Compensation:

The salary range listed is for informational purposes. TA Digital treats all applicants as individuals taking into consideration but not limited to their professional and academic experience, specialized training, certifications and associated responsibilities as it relates to our specific industry. The salary range listed is just one component of our total compensation package for each unique employee. An estimated base salary of $135K – 150K no bonus is anticipated for this role in the US.

Benefits: Health, Dental, Vision, AD&D Insurance, Vacation / PTO / Holiday pay plus matching 401K, Tuition & Travel Expense Reimbursement as needed

About us:

At TA Digital, we humanize the digital world. As an end-to-end consultancy within Omnicom Precision Marketing Group, we envision and create authentic experiences that address our clients’ business challenges and delight their customers. Recognized on the Inc. 5000 list as one of the fastest-growing companies in the U.S. in six of the past nine years — including 2019, 2020, and 2021 — TA Digital is one of the few companies in the world to possess Adobe Global Platinum Solution Partner status. We also share high-level strategic partnerships with such world-class digital experience platform companies as SAP, Acquia, commercetools, Sitecore, and Elastic Path.

Over the past 20+ years, TA Digital has positioned clients to achieve digital maturity by focusing on data, customer-centricity and exponential return on investment; by melding exceptional user experience and data-driven methodologies with artificial intelligence and machine learning, we enable digital transformations that intelligently build upon the strategies we set into motion. We are known as a global leader that assists marketing and technology executives in understanding the digital ecosystem while identifying cultural and operational gaps within their business - ultimately ushering organizations toward a more mature model and profitable digital landscape.

Interested in Joining One of the World’s Leading Customer Experience Agencies?

We’re always looking for passionate, talented people to work with us. We're from all over the globe, and our different skills and interests make us a diverse, close-knit company. As an organization, we value those differences, along with collaboration, empathy, transparency and a sense of purpose.

If you’re interested in using the latest technologies to innovate and drive digital transformation as part of a global marketing and corporate communications company (Omnicom Group), learn more about our open opportunities and follow TA Digital on LinkedIn, Twitter, Instagram, and Facebook.

For more information, visit: www.tadigital.com

EOE & OFCCP Compliant regardless of: Minority / Female / Veteran / Disabled / Sexual Orientation / Gender Identity / National Origin / Age / Genetic Information / Religion / All Protected Classes