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Customer Solutions Operations Analyst

Imprint is building a next-generation co-branded credit card company, seeking individuals who are passionate about changing payments and contributing to a customer-centric culture.

Skills

  • Excellent written communication
  • Interpersonal skills
  • Critical thinking
  • Analytical skills
  • Problem-solving

Responsibilities

  • Manage Day To Day Bank Partner Interactions
  • Responsible for Policy and Procedure register and FAQs
  • Maintain Operations and Compliance Priority Tracker
  • Act as Change Manager for Customer Solutions and Compliance
  • Foster a culture of continuous improvement

Education

  • Bachelor's Degree

Benefits

  • Competitive compensation and equity packages
  • Flexible PTO Policy
  • Fully covered, high-quality healthcare
  • 16 weeks of paid parental leave
  • Access to industry-leading technology
To read the complete job description, please click on the ‘Apply’ button
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Imprint is a financial services company based in New York. We partner with America's greatest brands to design, launch, and manage co-branded credit card programs that are worthy of modern customers.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 17, 2024

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