Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As an In Store Branch Manager, you are responsible for leading all facets of sales, service and operations of the in store branch. Drives sales process, leading team to achieve sales targets, acquire new consumer and business customers, initiate referrals to partners, and deepen all existing customer relationships proactively driving business inside and outside of branch. Responsible for consistent business development and calling program.

Duties & Responsibilities:

• Responsible for consistent business development and calling program. Manages portfolio of high value consumer and business customers.
• Leads the process of referring customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
• Leads team to provide excellent customer service and effectively resolve customer issues.
• Leverages available tools and technology to drive sales and service. Maintains knowledge and educates team on all products, services, technology and policies.
• Active in the community, and develops key business and community relationships. Develops key internal partnerships to drive business in market area.
• Actively oversees the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture. Garners resources required to support team.
• Manages the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Understands branch sales, service, operations and financial performance. Demonstrates acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.
• Performs other duties as assigned.

Basic Qualifications:

• High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.

Preferred Qualifications:

• Bachelor's Degree and previous management experience.
• Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.
• Ability to develop, influence, inspire and motivate colleagues to increase retention.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position