Inbound Sales Representative - Website and Security

Location Details:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. Your hiring manager can share more about this role’s hybrid or remote time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or offsites. Your hiring manager can share more about this role’s hybrid or remote designation.

This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, or the Virgin Islands

Schedule

Our shifts may require working nights, weekends, and holidays.

Compensation

As with many sales roles, our compensation combines both an hourly rate ($15/hour) and variable compensation plan (with no cap). Employees working full-time start annualized at $31,200 and those who meet 100% of target for their variable would be all in starting in the mid to low $58K. The great news is that in 2022, many Guides consistently exceeded their sales goals and landed in the $75k range, and some were even higher, since there is no cap on the variable.

Join our team

The Website and Security Sales Team with GoDaddy is looking for sales and support consultants to assist our customers with every venture, big or small, every step of the way. Website and Security Sales is a dual-purpose role dedicated to supporting our customers with their hosting and Security needs, while also consulting towards solutions that are going to make their lives easier and more successful. We advocate for the customer, and conduct needs-based conversations to offer products and solutions to grow our customers' businesses.

What you'll get to do…

• You will be a part of a team of dedicated sales and support agents geared toward ensuring all of our hosting customers get the product suite they need, at the right time, every time.
• You will provide assistance to customers with purchases, technical issues, and other general questions/concerns, while ensuring a positive customer experience.
• You will thoroughly review all customer accounts to seek sales opportunities to help them be more successful. Upgrading hosting services, adding on products that work with existing core products, addressing any/all needs for security, and resolving any other account alerts that may exist.

Your experience should include…

• 3+ years’ sales experience with a proven record of understanding customer needs.
• 3+ years’ experience in a commission, bonus, and/or metrics-driven environment.
• Ability to work in a dynamic, changing environment, while quickly learning and adapting to new processes and systems.
• Good interpersonal skills and the ability to thrive in a team environment.
• Experience with multi-screen workstations and proficiency with multitasking and using multiple tools at once.

You might also have...

• Strong background in phone sales a plus
• Proven ability to promote and build extraordinary rapport with customers.
• Hosting support experience, and/or server administration experience
• Expertise in web hosting technologies, including content management systems commonly used to operate a website such as WordPress or Joomla

We've got your back... We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.