Senior Web Experience and Content Manager

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Senior Web Experience and Content Manager to join our Digital Marketing team, reporting to the Web Strategist. In this remote or hybrid role, you will oversee the entire web content creation workflow, ensuring consistency and accuracy across our corporate website. You will manage the website content authoring process, using editorial style guides to maintain high standards. From identifying initial copy requirements to development hand-off, you will ensure timely and efficient publication. This role offers the opportunity to shape our digital presence and make a significant impact on our brand. You will work with cross-functional teams, including Marketing, Design, and Development, to create a cohesive and engaging web experience.

You are the ideal candidate if you are a strategic thinker with a keen eye for detail. You are driven to meet deadlines, you thrive in collaborative environments, and you operate independently, taking initiative to drive projects forward with minimal supervision.

What you’ll do:

• Manage the web content creation process, coordinating with subject matter experts, content authors, designers, UX strategists, brand authorities, and SEOs
• Ensure copy in the web content workflow adheres to editorial guidelines, including spelling, grammar, casing, brand use, etc., SEO, web standards and audience voice
• Maintain the content authoring system, which provides a holistic view of the Infoblox.com website to facilitate continual improvements to website copy and information architecture
• Document website processes and procedures, continually seeking ways to improve team proficiency and contributing to the evolution of internal tools and workflow processes
• Collaborate with internal and external stakeholders to determine the desired appearance and functionalities of web pages, including offering creative solutions for improving various areas of the website, future web pages, and upgrades—this may include construction of wireframes with existing components
• Create detailed project plans outlining deadlines and action items for every phase of website content planning, from inception to final delivery to web development team
• Document website processes and procedures, continually seeking ways to improve team proficiency and contributing to the evolution of internal tools and workflow processes
• Oversee the day-to-day prioritization and execution of web content requests via ticketing system, as well as detailed project trackers
• Anticipate resource bottlenecks, provide escalation management, and recommend prioritization based on a balance of business needs, technical constraints, and customer impact
• Lead weekly team meetings to review project progress, address challenges, and ensure alignment with goals

What you’ll bring:  

• Minimum of five years of experience working in web content management, digital communications, website design, or digital marketing 
• Basic knowledge of HTML/CSS 
• Outstanding written and verbal communication skills with solid proofreading/reviewing skills, including alignment to popular writing styles, such as Chicago, APA, etc., and brand consistency
• High attention to detail, well organized, and effective at time management
• Excellent interpersonal skills and ability to build positive, collaborative relationships with internal stakeholder teams and agency partners
• Proficient in project/knowledge management tools, such as Monday.com, Confluence, Microsoft Project/Planner, etc.
• Ability to work in a fast-paced environment, be flexible, and able to adjust to changing project requirements and constraints
• Skilled in addressing and resolving project-related issues as they arrive
• Experience working in Tech/B2B and digital marketing acumen preferred

What success looks like:

After six months, you will…

• Streamline the workflow for authoring, reviewing, and approving web content, ensuring timely and efficient publication while maintaining high standards of quality and accuracy 
• Foster strong collaboration with Content, Design, and Development teams to ensure cohesive and integrated web content execution

After about a year, you will…

• Establish a comprehensive web content strategy that aligns with the company’s goals, ensuring consistent and high-quality content across owned web properties
• Be familiar with product offerings to better review provided content, and to help support content creation for special demand generation projects

We’ve got you covered:

In the spirit of pay transparency, we are excited to share our compensation philosophy. At Infoblox, we believe in paying for performance. You can expect our employment offers to take many factors into consideration, including but not limited to the location of the role, internal equity, applicable past experience, individual skill set, education, and professional certifications. Please keep in mind that the range mentioned is the base salary range for the role. The typical base salary range for this position in Washington is $84,00 - $137,700, plus commissions.     

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location…

• Onsite massages, clubs, farmers market, and fitness classes
• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• Outdoor amenities, seating, and courtyard BBQ
• Dog park and pet-friendly programs
• Newly remodeled offices with state-of-the-art amenities

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.  

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