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Account Executive - ISSA Show North America - job 1 of 2

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

Sales Account Executive - ISSA Show North America

You'll play a crucial role in expanding our customer base and exploring new sectors within the commercial, industrial, and residential cleaning markets while representing the world’s leading brand. Your mission is to drive revenue growth by acquiring new customers while nurturing relationships with existing clients.

What You'll Do:

  • Drive Sales Growth: Sell across various products and revenue streams, aiming to exceed revenue targets with combination of existing business and new business acquisitions.
  • Develop Sales Strategies: Work with the Sales Manager and team to create and implement effective sales strategies. You'll craft engaging client tactics, deliver impactful presentations, and design customized packages that align with market trends.
  • Generate Leads: Proactively pursue new business opportunities through customer insights, networking, industry events, and market analysis.
  • Innovate: Contribute to and embrace new sales initiatives and programs designed to capture diverse demographics based on customer feedback.
  • Collaborate with Marketing: Partner with Marketing teams to generate quality leads and enhance customer acquisition efforts.
  • Nurture Customer Relationships: Grow the spend of existing customers in your territory year-over-year.
  • Negotiate Effectively: Handle customer objections proactively and secure successful sales outcomes through skillful negotiation.
  • Team Player: Work closely with the Sales Manager and internal teams on new key customers and floor placement strategies.
  • Manage Data: Keep accurate records of your sales pipeline, activities, and customer information in Salesforce CRM.

What You'll Bring:

  • A proactive approach to sales and customer relationships
  • Strong communication skills across diverse audiences
  • Ability to thrive in a dynamic, fast-paced environment
  • Passion for the cleaning industry and its evolving markets

Qualifications

Key Qualifications

  • Experience in sales, preferably in trade shows or conferences
  • Proven ability to grow revenue from existing and new accounts
  • Track record of meeting or exceeding sales targets
  • Skill in identifying cross-selling and upselling opportunities
  • Effective at addressing customer needs and concerns
  • Familiarity with CRM systems for customer data management and sales forecasting
  • Ability to thrive in a fast-paced environment with strong time management skills
  • Capable of navigating internal processes to secure support and resources
  • Strong collaborator, able to build relationships with exhibitors and team members
  • Eager to learn and stay updated on industry trends, products, and news
  • Open to occasional travel (10-20%) as needed for the role

We Value

  • Your unique perspective and experiences
  • A commitment to fostering an inclusive work environment
  • The ability to adapt and learn new skills
  • A passion for delivering excellent customer service
  • Creative problem-solving and innovative thinking
  • This role offers the opportunity to shape the growth of ISSA Show North America within the cleaning markets. We welcome applications from individuals with diverse backgrounds and experiences who can bring fresh perspectives to our team.
  • We're committed to creating an inclusive environment where you can do your best work and grow your career. Join us in making a difference in the cleaning industry!

Additional Information:

  • Location: Dallas, TX (hybrid)
  • Salary: $55,000 to $65,000, plus commission.
  • Job posting closes on March 26th, 2025

This role offers the opportunity to shape the growth of ISSA Show North America within the cleaning markets. We welcome applications from individuals with diverse backgrounds and experiences who can bring fresh perspectives to our team.

We're committed to creating an inclusive environment where you can do your best work and grow your career. Join us in making a difference in the cleaning industry!

Additional Information

Why work at Informa 

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns.
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too.
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
  • Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount.
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
  • Recognition for great work, with global awards and kudos programs.
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Average salary estimate

$60000 / YEARLY (est.)
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$55000K
$65000K

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What You Should Know About Account Executive - ISSA Show North America, Informa Group Plc.

At Informa Markets, we're excited to announce an opening for an Account Executive for the ISSA Show North America, right here in the vibrant city of Irving, TX! This role is a perfect fit for someone who's passionate about driving sales and making valuable connections in the cleaning industry. As an Account Executive, you'll be at the forefront of our mission to expand our customer base while nurturing relationships with existing clients. Your responsibilities will include developing and implementing effective sales strategies, generating leads, and collaborating closely with our marketing team to enhance customer acquisition efforts. You'll not only sell our products but also create customized packages that resonate with our customers. Having a proactive approach, strong communication skills, and a knack for innovative problem-solving will be essential as you thrive in our dynamic and fast-paced environment. If you're eager to embrace new sales initiatives and have a track record of exceeding sales targets, we want to hear from you! Plus, you'll be helping to shape the future of the ISSA Show North America. Join us to make a difference in the cleaning industry and grow your career in a supportive, inclusive workplace. Come be part of a fantastic team that values your unique skills and perspective, and where your efforts to deliver top-notch customer service can truly shine!

Frequently Asked Questions (FAQs) for Account Executive - ISSA Show North America Role at Informa Group Plc.
What are the key responsibilities of an Account Executive at Informa Markets?

As an Account Executive for the ISSA Show North America at Informa Markets, your main responsibilities include driving sales growth through both new and existing accounts, developing effective sales strategies, generating leads, and nurturing customer relationships. You will also work closely with the marketing team to enhance customer acquisition and ensure that customer needs are met with high-quality service.

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What qualifications do I need to apply for the Account Executive position at Informa Markets?

To be considered for the Account Executive role at Informa Markets, you should have experience in sales, preferably within trade shows or conferences. A proven track record of meeting or exceeding sales targets, strong communication skills, and familiarity with CRM systems for managing customer data are essential qualifications that will help you excel in this role.

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Can you describe the ideal candidate for the Account Executive position at ISSA Show North America?

The ideal candidate for the Account Executive position at ISSA Show North America is someone who is proactive, thrives in a fast-paced environment, and possesses excellent communication skills. You should have a passion for the cleaning industry, be innovative, and have the ability to build strong relationships with clients, while also being eager to learn about market trends and stay updated on industry developments.

Join Rise to see the full answer
What kind of sales strategies will I develop as an Account Executive at Informa Markets?

In the Account Executive role at Informa Markets, you will work with the Sales Manager to create and implement sales strategies that align with market trends and client needs. This may involve crafting engaging presentation materials and client tactics, as well as designing personalized packages to meet customer objectives. You will also have the opportunity to contribute to new sales initiatives aimed at capturing various demographics.

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What is the work environment like for an Account Executive at Informa Markets?

The work environment for an Account Executive at Informa Markets is collaborative and dynamic, with a strong emphasis on teamwork and inclusivity. You will be part of a supportive team that values diverse perspectives and encourages innovative thinking. Additionally, you will enjoy flexible working patterns and the opportunity to participate in various community and team-building events.

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Common Interview Questions for Account Executive - ISSA Show North America
Can you explain your previous sales experience relevant to the Account Executive role?

When discussing your sales experience, focus on specific achievements and metrics that illustrate your success. Highlight how you have previously exceeded targets, developed strategies, and fostered customer relationships. Be prepared to provide examples of how you adapted your approach for different clients or markets.

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How do you prioritize tasks when managing multiple accounts?

In answering this question, emphasize your organizational skills and time management strategies. Discuss how you use CRM tools or other systems to track progress, set reminders, and ensure that no account is neglected. Highlight the importance of regularly reviewing your pipeline and communicating with clients proactively.

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Describe a time you faced an objection from a client. How did you handle it?

When answering this question, choose an example that showcases your negotiation skills and problem-solving abilities. Explain the client's concerns, how you addressed them through effective communication, and the ultimate outcome. Focus on the steps you took to turn the objection into an opportunity.

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What techniques do you use to generate leads?

Share various lead-generation techniques you have successfully used in the past. This could include networking at industry events, utilizing social media, collaborating with marketing efforts, or leveraging existing relationships. Always tie your methods back to how they align with the objectives of the ISSA Show North America.

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How do you keep yourself updated on market trends and developments in the cleaning industry?

Discuss the resources you utilize to stay informed, such as industry publications, webinars, newsletters, and networking with other professionals. Highlight your eagerness to learn and adapt to new trends that could impact your approach as an Account Executive.

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Explain how you approach building relationships with clients.

When answering this question, stress the importance of active listening, empathy, and understanding client needs. Provide specific examples of how you have built trust and rapport with clients, perhaps by providing personalized service or being proactive in communication.

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What strategies do you implement to exceed sales targets?

In your response, focus on your proactive sales techniques, how you analyze market data for insights, and how you set achievable yet ambitious goals. Share specific examples of how you’ve gone above and beyond in past roles to ensure targets were met or exceeded.

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How do you handle competing priorities and time management?

Highlight your effective time management strategies, such as creating detailed schedules, setting timelines for tasks, and regularly reassessing priorities based on urgency. Give specific examples of how you balanced competing commitments successfully in your previous roles.

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What role does collaboration play in your sales process?

Discuss the significance of collaboration in creating a cohesive sales strategy. Emphasize how partnering with marketing, product teams, and other departments enhances your approach, enabling you to provide better solutions for clients and ultimately drives sales.

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Why do you want to work for Informa Markets in the Account Executive role?

When answering, express your enthusiasm for the company’s commitment to innovation and inclusivity. Discuss how your values align with those of Informa Markets and how you are excited about the opportunity to contribute to the ISSA Show North America and the cleaning industry as a whole.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, hybrid
DATE POSTED
March 13, 2025

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