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Key Accounts Manager, OMDIA

Company Description

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to the “next big things”. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and we’re also part of Informa Plc, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients.

We provide our customers with:

  • Trusted information that shapes the industry and informs investment
  • Intelligence and advice that guides and influences strategy
  • Advertising that grows reputation and establishes thought leadership
  • Custom content that engages and prompts action
  • Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices.

Visit informatechtarget.com and follow us on LinkedIn.

Job Description

  • Up to 110,000 USD, plus commission
  • Job expires on April 10, 2025

About OMDIA

OMDIA sites with Informa TechTarget’s Intelligence & Advisory group. Our value proposition is simple: We are a global analyst and advisory leader that partners with technology vendors and solution providers to accelerate their innovation and growth. As trusted advisors to our clients, we identify new market opportunities, inform product & technology roadmaps, assess the competitive landscape and provide world-class go-to-market support.

Overview of role

As a Key Account Manager within OMDIA, you will be primarily responsible for bringing in net new business within an existing set of Key Accounts (10-25 accounts). You will work as part of an account team that’ll also include a Subscription Account Manager (responsible for renewals), a Customer Success representative (responsible for growing client usage and satisfaction) and an SDR (responsible for generating new business leads within your accounts)

Areas of Responsibility and Accountability

  • Develops strategies, approaches, and plans (account plans and sector plans) for future growth and communicates those with passion and energy to future and existing clients
  • Meeting achievable, weekly KPI’s to ensure a disciplined approach to pipeline growth and maintenance
  • Achieving monthly and annual new business sales targets
  • Identifying and engaging with new and existing prospects to gain understanding of their specific challenges
  • Proactively responding to inbound inquiries and self-generated leads based on a deep market and product understanding
  • Reporting accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
  • Working with the wider Omdia analyst and consulting teams to ensure that clients are delighted with the service they receive
  • Working collaboratively with other Informa TechTarget sales team to position larger, unified solutions to your customers
  • Travelling as needed to meet face to face with customers and prospects

Qualifications

Required Qualifications:

  • Proven track record in new business development, with the ability to identify new revenue opportunities and maximize product potential
  • Demonstrable experience as a top-performing individual contributor in a solutions-based B2B environment
  • Strong team player mentality, able to collaborate effectively within a sales team beyond individual needs
  • Working knowledge of the technology, media, and telecommunications (TMT) marketplace and the business models within it

Preferred Qualifications:

  • 5+ years of experience selling technology market intelligence or consulting services
  • Experience selling into industries such as:
    • Electronics
    • Semiconductors
    • Telco Vendors
    • Physical Security
    • IoT
    • Manufacturing Technology

Additional Desirable Skills:

  • Excellent communication and presentation skills, with the ability to articulate complex technological concepts to diverse audiences
  • Strong analytical skills to interpret market trends and client needs
  • Experience with CRM systems and sales automation tools
  • Ability to build and maintain long-term client relationships
  • Adaptability to rapidly changing technology landscapes and market conditions
  • Self-motivated with a results-driven approach to meeting and exceeding sales targets
  • Proficiency in creating and delivering compelling sales presentations and proposals

Additional Information

Why work at Informa 

Employee experience is very important to us at Informa TechTarget. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally.

Our benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns.
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too.
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
  • Time out: We offer unlimited paid time off (PTO) to help you maintain a healthy work-life balance. In addition to your PTO, and you will receive 10 national holidays.
  • Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount.
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
  • Recognition for great work, with global awards and kudos programs.
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa TechTarget, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Average salary estimate

$110000 / YEARLY (est.)
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$110000K
$110000K

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What You Should Know About Key Accounts Manager, OMDIA, Informa Group Plc.

Are you looking to challenge yourself as a Key Accounts Manager at OMDIA? Nestled in Newton, Massachusetts, this role is your gateway to diving into the exciting world of B2B technology. At OMDIA, a part of Informa TechTarget, you'll collaborate closely with a dynamic team dedicated to shaping the future of technology. You'll play an essential role in managing key accounts, helping them to identify new business opportunities while consistently achieving monthly sales targets—no pressure, just good vibes! Your responsibilities will involve engaging with existing clients, understanding their unique challenges, and strategizing innovative solutions to propel their growth. The best part? You’ll be supported by an amazing team, including a Subscription Account Manager and a Customer Success representative. Plus, you will have the chance to travel to meet clients face to face and build those relationships that truly matter. We're looking for someone with a proven track record in B2B sales and a genuine love for tech. If you thrive in fast-paced environments and have a knack for articulating complex concepts, this is where you belong. Plus, we value personal development and offer ample opportunities for growth. Get ready to make a tangible impact in the tech world with OMDIA as your launchpad for success. Join us and see your career soar with flexibility, community, and a wealth of experiences waiting for you!

Frequently Asked Questions (FAQs) for Key Accounts Manager, OMDIA Role at Informa Group Plc.
What are the main responsibilities of a Key Accounts Manager at OMDIA?

As a Key Accounts Manager at OMDIA, you will primarily focus on bringing in new business within existing key accounts. This involves developing strategic account plans, achieving sales targets, actively engaging with clients to identify their challenges, and collaborating with a dedicated team to ensure client satisfaction. You will also be responsible for reporting performance metrics and collaborating closely with the wider OMDIA teams to exceed client expectations.

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What qualifications are required for the Key Accounts Manager position at OMDIA?

To be considered for the Key Accounts Manager role at OMDIA, candidates typically need a proven track record in new business development and at least 5 years of relevant experience in a B2B sales environment, particularly within technology. Strong team collaboration skills and effective communication are also essential, along with a good grasp of the technology, media, and telecommunications marketplace.

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What career growth opportunities exist for a Key Accounts Manager at OMDIA?

At OMDIA, career growth opportunities for a Key Accounts Manager are abundant. We prioritize internal promotions and offer extensive training programs and mentoring platforms. As a part of Informa TechTarget, you’ll have access to resources like LinkedIn Learning and a variety of professional development courses, allowing you to expand your skills and advance in your career.

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What kind of team dynamics can a Key Accounts Manager expect at OMDIA?

In your role as a Key Accounts Manager at OMDIA, you can expect to work in a collaborative and inclusive team environment. You will partner with a Subscription Account Manager, a Customer Success representative, and other sales personnel to create unified solutions for clients. The teamwork ethic is strong, focusing on mutual support to achieve shared goals.

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What benefits does OMDIA offer to its Key Accounts Managers?

OMDIA offers a comprehensive benefits package for its Key Accounts Managers that includes unlimited paid time off, a flexible working environment, and opportunities to volunteer within the community. Additionally, there are competitive benefits like a 401k match, parental leave, wellness support, and recognition programs to celebrate your contributions.

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Common Interview Questions for Key Accounts Manager, OMDIA
How do you prioritize tasks as a Key Accounts Manager?

To effectively prioritize tasks as a Key Accounts Manager, it is crucial to distinguish between urgent and important activities. I often use a systematic approach, such as the Eisenhower Matrix, to categorize tasks. I focus on immediate client needs while ensuring long-term strategic goals are consistently pursued. Regular communication with my team aids in alignment and priority setting.

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Can you describe a time when you successfully closed a key deal?

Absolutely! One time, I entered a negotiation with a large tech company. By understanding their unique challenges and customizing our solution to address them, I secured their trust. I facilitated multiple meetings to clarify queries, resulting in a deal that exceeded our quarterly target—a testament to the importance of communication and customer-focused strategies.

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How do you manage relationships with key accounts?

Managing relationships with key accounts starts with establishing trust and understanding their business needs. I prioritize regular check-ins, personalized communication, and ensuring they receive timely support. Being proactive in identifying opportunities for upselling or addressing concerns helps strengthen the partnership and deliver consistent value.

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What approach do you take to understand a potential client's needs?

I believe in a consultative approach when understanding a potential client's needs. This involves asking open-ended questions, actively listening, and conducting research to gather insights into their industry and challenges. By engaging collaboratively, I can tailor our solutions to align perfectly with their objectives.

Join Rise to see the full answer
How do you handle negative feedback from clients?

Handling negative feedback from clients is essential for growth. I embrace criticism as an opportunity to learn. When I receive feedback, I make sure to listen actively and empathize with their concerns. I then work on actionable solutions and follow up to ensure their satisfaction, demonstrating our commitment to their success.

Join Rise to see the full answer
What tools do you use for tracking sales and client interactions?

In my experience, CRM systems like Salesforce have been invaluable for tracking sales and client interactions. They provide a centralized platform for managing information, tracking progress against targets, and ensuring follow-ups are timely and organized. Additionally, utilizing sales automation tools secures efficiency and precision in the sales process.

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How do you stay updated on market trends in the technology sector?

Staying updated on market trends in the technology sector is crucial. I regularly engage with industry publications, attend webinars and conferences, and participate in professional networks. This continuous learning approach allows me to adapt strategies proactively to align with evolving market demands and customer needs.

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How do you demonstrate the value of your services to potential clients?

Demonstrating the value of services to potential clients involves compelling storytelling backed up by evidence. I utilize case studies, tailored presentations, and ROI metrics to illustrate measurable outcomes achieved with our solutions. Fostering a dialogue where potential clients can envision themselves benefiting from our services is key.

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What motivates you as a Key Accounts Manager?

As a Key Accounts Manager, my motivation stems from the success of my clients. Knowing I can help them navigate their challenges and achieve their goals drives my efforts. The dynamic nature of technology keeps the role exciting, and I thrive on challenges that push me to innovate and deliver exceptional results.

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How do you collaborate with other team members at OMDIA?

Collaboration with team members at OMDIA is about open communication and trust. Regular team meetings, leveraging each member's strengths, and sharing insights from client interactions help us develop cohesive strategies. I believe that synergy beyond personal achievements creates greater success for our accounts.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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