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Senior Quality Assurance Manager

Company Description

Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market.

Curinos is operating under a hybrid modality. This individual may work from the Toronto office.

All candidates must possess work authorization which does not (and will not in the future) require work sponsorship by an employer.

Job Description

Curinos is looking for an experienced Senior Quality Assurance Manager – Automation & Performance. This position reports to the Director of Curinos QA. The role involves being a leader in the quality assurance process of many SaaS, AI/ML analytical applications in HTML5 frameworks with a Micro-Service based architecture.

Responsibilities

  • Remotely manage and mentor 5 QA Engineers located in North America and India.
  • Prepare QA metrics & KPIs to understand quality trends by product.
  • Research, select and implement leading edge AI based software testing tools.
  • Manage and maintain reliable clean test data sets to enable consistent test results from release to release.
  • Work within Agile Scrum teams meeting with Engineering Managers, Architects, Developers and Product Managers to determine the quality assurance parameters, acceptance criteria, and verifying quality ahead of CI/CD deployments.
  • Work with DevOps teams on CI/CD pipelines.
  • Use automation frameworks (Selenium, Postman and others) to ensure tests are incorporated into reusable automated test suites. Testing scope includes API services, User Interfaces, Reports & Data Visualizations.
  • Plan, design, and execute performance tests using JMeter and other load testing tools to assess application responsiveness, stability, and scalability under different load conditions. Monitoring of CPU utilization, memory utilization and network latency.
  • Implement best practices for test automation, including test case modularity, reusability, and maintainability.
  • Conduct test automation code reviews and ensure adherence to standards and best practices.
  • Responding to requests from Product Managers and Developers.
  • Investigating quality issues understand how and why defects were not detected in released code.

Qualifications

Desired Skills & Expertise

  • Bachelor’s degree in computer science, engineering, or a related field
  • Proven experience (8+ years) in software quality assurance, test automation, and performance testing.
  • Two plus years leading and managing a test team.
  • Hands-on experience using UI automation with tools like Selenium & Playwright.
  • Strong experience in API automation – Postman experience preferred.
  • Experience with performance testing using JMeter or similar tools, including test script creation, execution, and result analysis.
  • Analyze performance test results to identify bottlenecks, performance issues, and potential optimizations for the engineering team to investigate.
  • Proficiency with Python and JavaScript
  • Solid understanding of DevOps principles and experience integrating automated tests into CI/CD pipelines.
  • Familiarity with database technologies including RDBMS and NoSQL databases
  • Experience with RESTful API design and development.
  • Strong knowledge of web technologies (HTML5, CSS3, JavaScript/TypeScript).
  • Excellent problem-solving skills, with the ability to work independently and as part of a team.
  • Strong communication and collaboration skills, comfortable working in a fast-paced agile environment.
  • Nice to have
    • Knowledge of the Robot Testing Framework
    • Financial Services Sector experience

 

Additional Information

Why work at Curinos?  

  • Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from 
  • Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask! 
  • Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
  • Learning and development tools to assist with your career development 
  • Work with industry leading Subject Matter Experts and specialist products 
  • Regular social events and networking opportunities 
  • Collaborative, supportive culture, including an active DE&I program 
  • Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services 

Applying: 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! 

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at [email protected] and we’ll do everything we can to help.

Inclusivity at Curinos: 

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics. 

Average salary estimate

$105000 / YEARLY (est.)
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$120000K

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What You Should Know About Senior Quality Assurance Manager, Informa Group Plc.

Are you ready to take your career to the next level with Curinos as a Senior Quality Assurance Manager? Located in the heart of Toronto, our company is not just about business; we empower financial institutions to make smarter, quicker, and more profitable decisions with our cutting-edge technologies and insights. In this role, you'll lead a talented team of QA Engineers across North America and India, ensuring top-notch quality for our SaaS and AI/ML applications. Your expertise will guide the implementation of innovative AI-based testing tools while maintaining reliable test data sets for consistent results. Collaboration is key here! Working closely with Agile Scrum teams, you’ll set quality parameters and play an essential role in CI/CD deployments. The technical side of things excites you? Fantastic! You'll dive deep into automation frameworks like Selenium and Postman, driving our testing efforts across API services and user interfaces. Not to mention, your skills in performance testing with tools like JMeter will ensure our applications stay responsive and scalable under various loads. Join us at Curinos, where we prioritize career development, offer flexible working options, and embrace diversity in our workplace. Let's work together to shape the future of financial technology!

Frequently Asked Questions (FAQs) for Senior Quality Assurance Manager Role at Informa Group Plc.
What responsibilities does a Senior Quality Assurance Manager at Curinos have?

As a Senior Quality Assurance Manager at Curinos, you'll be leading a team of QA Engineers while managing the quality assurance process for our innovative SaaS and AI/ML applications. Your responsibilities will include preparing QA metrics, implementing AI-based testing tools, maintaining reliable test data sets, and collaborating with Agile Scrum teams to define quality parameters. You'll also play a key role in performance testing and ensure best practices in test automation are followed.

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What qualifications are necessary for a Senior Quality Assurance Manager at Curinos?

To qualify for the Senior Quality Assurance Manager position at Curinos, candidates should possess a bachelor's degree in computer science or a related field, along with at least 8 years of experience in software quality assurance. Proven experience in leading and managing a test team, hands-on knowledge of automation tools like Selenium and Playwright, and proficiency with performance testing tools such as JMeter are essential. Familiarity with APIs, web technologies, and DevOps principles is also beneficial.

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How does Curinos support the continuous learning for Senior Quality Assurance Managers?

At Curinos, we are committed to supporting the continuous learning and development of our employees, including those in the Senior Quality Assurance Manager role. We offer various learning and development tools designed to enhance your skills and advance your career. Our culture promotes collaboration with subject matter experts and regular opportunities for professional networking.

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What is the work environment like for a Senior Quality Assurance Manager at Curinos?

The work environment for a Senior Quality Assurance Manager at Curinos is dynamic and collaborative. Working within Agile Scrum teams, you'll engage with various stakeholders, including engineers and product managers, to ensure quality is prioritized. With a hybrid work modality, you can enjoy flexibility in your working arrangements while participating in regular social events that foster a supportive workplace culture.

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What are Curinos' policies on inclusivity and diversity for Senior Quality Assurance Managers?

Curinos takes pride in its strong commitment to inclusivity and diversity. As a Senior Quality Assurance Manager, you'll be part of a culture that values diverse perspectives and strives to create supportive environments where all employees can thrive. We are an Equal Opportunity Employer and do not discriminate based on race, gender, disability, or any other protected characteristics.

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Common Interview Questions for Senior Quality Assurance Manager
What strategies would you employ to mentor QA engineers effectively?

Highlight your experience in managing and mentoring teams by discussing specific coaching techniques you've used, such as regular feedback sessions, paired programming, and encouraging peer reviews. Emphasize your commitment to professional development and fostering a collaborative team environment.

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How do you ensure that quality metrics are effectively communicated to stakeholders?

Discuss how you utilize visual tools like dashboards to present quality metrics in an easily digestible format. It's essential to tailor the communication style based on stakeholder needs, providing insights and actionable recommendations that drive informed decision-making around quality initiatives.

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Can you describe your experience with Agile methodologies?

Share specific examples of how you've participated in Agile Scrum ceremonies, such as sprint planning, daily stand-ups, and retrospectives. Discuss how you've collaborated with cross-functional teams to ensure quality is integral to the development process and how you adapt to changes in requirements.

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What automation frameworks are you most comfortable using, and why?

Explain your hands-on experience with automation frameworks like Selenium and Postman. Elaborate on your selection criteria for choosing specific tools based on project requirements, your familiarity with their strengths, and your approach to maintaining and updating test suites.

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How would you approach performance testing for a new application?

Walk the interviewer through your performance testing strategy by discussing how you define benchmarks, design scripts using JMeter, and analyze results to identify potential bottlenecks. Emphasize the importance of collaboration with the development team to ensure performance criteria align with business requirements.

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What methods do you use to investigate and resolve quality issues?

Discuss your systematic approach to problem-solving, which includes root cause analysis techniques, documenting defects meticulously, and collaborating with developers to ensure timely resolutions. Offer an example where your proactive measures led to significant quality improvements.

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How do you maintain up-to-date knowledge of testing tools and practices?

Illustrate your commitment to continuous learning by detailing how you stay informed about the latest trends in software testing, attending webinars, engaging with professional communities, and even participating in relevant online courses or workshops.

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What is your experience in working with CI/CD pipelines?

Share your experience integrating automated tests into CI/CD pipelines. Highlight specific tools you've used, such as Jenkins or GitLab CI, and discuss how these integrations have contributed to improving deployment efficiency and reducing time to market.

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Can you provide an example of successful collaboration with stakeholders?

Offer a situation where you collaborated with product managers, developers, or other stakeholders to resolve a challenging issue. Emphasize your communication skills, problem-solving approach, and the positive outcome that resulted from the teamwork.

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What do you consider best practices for maintaining test data?

Discuss strategies you've implemented for creating and managing reliable, clean test data. Touch on the importance of test data integrity for ensuring reproducibility in test results and how you keep your test environments synchronized with production data.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, hybrid
DATE POSTED
January 11, 2025

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